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IRONSCALES is one of the BEST email security solutions on the market solving phishing and BEC
What do you like best about the product?
IRONSCALES has a fantastic AI and uses that plus the community aspect to quickly identify email security threats (phishing, BEC attacks, Account takeovers, and more).
With the reporting button and other tools, the system is easy to use for regular folks as well as security pros.
Integrations with NINJIO and phishing simulations really take this tool up a notch.
With the reporting button and other tools, the system is easy to use for regular folks as well as security pros.
Integrations with NINJIO and phishing simulations really take this tool up a notch.
What do you dislike about the product?
IRONSCALES technology quickly catches phishing emails and allows removal from mailboxes; however, they are delivered first in most cases. Because of this it is possible to be a victim before the message is flagged.
What problems is the product solving and how is that benefiting you?
Email security (phishing, BEC attacks)
Phishing simulations (part of awareness/training/measurement)
Phishing simulations (part of awareness/training/measurement)
One of the best decisions i have made, IronsScales fully delivered and more.
What do you like best about the product?
All the modules. I love Themsis and i love the remediation side of things which has freed up valuable time in Service Desk function.
What do you dislike about the product?
There is genuinely nothing i dislike in IronScales
What problems is the product solving and how is that benefiting you?
The behavior change to Phishing within the organisation and the time taken for Service Desk operatives to remedy a Phishing email
Ironscales is a great product thats getting better all the time. Really simple to setup.
What do you like best about the product?
Really good customer onboarding process.
What do you dislike about the product?
Had a few glitches with the iOS app which took a while to resolve
What problems is the product solving and how is that benefiting you?
Phishing awareness is the main area we wanted to cover. The inbuilt training has saved our ICT trainer many hours.
Phishing protection at scale done right
What do you like best about the product?
How simple it is to use and get our end users to adapt and use. We use Outlook mobile and the Outlook web plugin and so they are able to submit for rapid evaluation emails they question, no long wait on IT for tickets or risks missing important emails due to delays and holds. Also, the fact that it is not another in path email system means we were able to integrate it without issues.
What do you dislike about the product?
The IronSchools still needs to grow and build out. As more of a community builds around the product we look forward to being able to share what works and does not work. Finally, end user engagement can step up more, while it is easy and fast we want to see it provide more direct engagement and encouragement to users.
What problems is the product solving and how is that benefiting you?
IronScales has done a number of things for us including reducing the number of Phishing emails that make it to users mailboxes, removing emails that do make it from users mailboxes quickly and often without IT action, and helping users stay vigilant regarding emails. We have seen an increase in users taking the lead on reporting and acting on suspicious emails. In addition the warning banners showing up only when needed and going away or showing up based on feedback and detection means they don't become something that is seen all the time and thus ignored.
Recommendations to others considering the product:
This is a tool that works best when users are trained and it is explained to them that they are helping to protect others at their company/ team. We found that our best outcomes came when users that were good at spotting phishing started getting positive feedback on their reporting and thus helping the whole company.
Ironscales is straigforward to setup and use
What do you like best about the product?
It was very easy to set up. It was configured in about 1 hour. It is easy to navigate and use. I am able to see multiple domains in a single pane. They have been making many advancements on categorizing threats.
What do you dislike about the product?
The app is flaky. It was alerting me on incidents I needed to look at, then it didn't. It then was fixed and is now broken again. The training still has a ways to mature.
What problems is the product solving and how is that benefiting you?
The two things I am solving for is (1) phishing emails and (2) being able to test my users. As far as Ironscales identifying phishing emails it has done an excellent job. The testing of my users is very good but would like for a way to force my users to watch training when they make a mistake and not be able to click off of it.
Recommendations to others considering the product:
I believe this is the best product in the category, particularly for small and medium businesses.
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