Sugar Sell Advanced
SugarCRMReviews from AWS customer
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Sugar CRM
What do you like best about the product?
This product is a good product for tracking data and plans and making joint groups for projects. You can assign specific things to people and everyone can see the various status of the project and who is doing what. It makes teamwork easier.
What do you dislike about the product?
It can be a bit clunky and you can get lost if you don't follow a project the right way or if you can't remember a name. Some assignments can be made to you but if you are not on the primary project list it's hard to manage when and where the status is of the project.
What problems is the product solving and how is that benefiting you?
It helps you manage long term projects or multiple projects and the ability to add files and images as back up helps a lot more than other CRMs where you don't have that ability. You can also see a lot of information which helps with you getting stuff done
Recommendations to others considering the product:
This is a good product. It takes a bit of time to become accustomed to it but you can get a lot done once you are familiar with how it works. The ability for multiple users to interact helps a lot as well.
A good software but UI could be improved.
What do you like best about the product?
The most helpful thing about sugar CRM is to fetch the data and leads.
What do you dislike about the product?
The most adviceable thing to improve for the sugar CRM is there UI.
What problems is the product solving and how is that benefiting you?
Not much really
Simple, easy and navigable tool - not that sophisticated however.
What do you like best about the product?
Sugar is very easy to get to grips with. The basic functionality can be worked out pretty quickly.
What do you dislike about the product?
The plugins aren't particular good for a salesperson - archiving emails, tracking leads, targets etc is hard.
What problems is the product solving and how is that benefiting you?
Tracking sales for the year and monthly pipelines.
Recommendations to others considering the product:
If you don't need a lot - it's perfect.
Powerful and effective CRM - Sugar Sell
What do you like best about the product?
Sugar Sell is the most basic and advanced tool in some scenarios such as sales account management, tracking leads, tracking of vendor products and marketing automation. We can easily customize Sugar CRM modules as per our needs to achieve better functionality and results for the organization. It helps us in tracking communication and interaction with our customers and gives us an overview with advance details. It is a very reliable service and is easily accessible from any device.
What do you dislike about the product?
Importing data into Sugar CRM can be a mess sometimes and can generate duplicate entries which are a bit of a task to fix.
What problems is the product solving and how is that benefiting you?
Currently, We have been utilizing Sugar Sell for tracking converted leads, manage customers, opportunity creation and tracking leads. Sugar Sell reporting is very robust and advanced and can be easily customized and help us understand our customers. Sales Funnel helps us in knowing the result of our campaign and their performance.
Easy to create automated business processes with highly customizable reports data.
What do you like best about the product?
Overall I had a great experience with Sugar Sell. It is well suited for sales management, leads tracking and customer management. It is so simple to use and provides us the ability to customize as per company needs and provide very responsive customer support that allows our team to use the product efficiently. It has a simple user interface and very user-friendly also keeps our customers data and information secure in the cloud. Sugar Sell can easily create automated business processes with highly customizable reports data.
What do you dislike about the product?
Recently, We have run into some issues with Sugar Sell when we tried marketing automation service and duplicate emails were sent to the clients.
What problems is the product solving and how is that benefiting you?
Sugar Sell is currently being utilized by our sales department for tracking sales, leads, customer journey and managing our customer data. It gives us an overview of overall interaction with our customer and help us in building better relation with customer and growing our business.
Recommendations to others considering the product:
I would really recommend Sugar Sell as it is a powerful and flexible solution that helps in tracking sales and leads. It provides us the ability to customize the tool as per our needs.
Tracking everything in organization with Sugar Sell
What do you like best about the product?
Sugar Sell is the most advance CRM that helps us in tracking leads, manage sales account and send marketing emails to our customers. Sugar Sell can be easily customized as per our company's needs and can help us in achieving better results and grow our business. It helps us in maintaining customers' journeys and sales records. We can easily track all our interactions with our customers.
What do you dislike about the product?
Duplicate entries are a regular issue in Sugar Sell and its a little bit of task to merge duplicate entries and should be improved in the next version.
What problems is the product solving and how is that benefiting you?
Sugar Sell is an appropriate solution for mid-size business and helps us in tracking interaction with customers, tracking leads, manage sales account and marketing management. Sugar Sell is a cloud-based application and can be easily accessed from any location and any device. Sugar Sell can easily import data from other CRM's and can instantly process the data.
Recommendations to others considering the product:
Sugar Sell is a perfect solution when it comes to managing customers, sales data and marketing automation. I would really recommend Sugar Sell to mid-size company to try out sugar sell.
Tracking sales and lead with SugarCRM
What do you like best about the product?
SugarCRM is the best solution for managing sales account and lead management. It is a very flexible and cost-effective tool and has helped us in managing clients ranging from 3 to 100 CRM users. It helps in covering whole customer life cycle and helps in improving our customer experience and tracking leads. It is a fully packed CRM that helps us to manage marketing automation, clients' journey and managing sales.
What do you dislike about the product?
Whenever a new version releases it contains a lot of bugs and issues that aren't fixed before releasing a new version. Due to these bugs there have been many issues with the functionality and have slowed down our work.
What problems is the product solving and how is that benefiting you?
SugarCRM is being used by the sales department in our organization to manage our customers, leads and sales accounts. It is a great tool to manage sales, tracking leads and its forecasting modules help in better management of goals. It even helps us in integrating our marketing system into the CRM and helps us in working closely with the sales team.
Easy to use and very customizable
What do you like best about the product?
Very easy to use. Perfect entry level CRM
What do you dislike about the product?
Outlook plugin is unreliable. Looks very outdated
What problems is the product solving and how is that benefiting you?
The main benefits I get from this software was the ability to keep my contacts all in one place. It was excellent in scheduling tasks, creating contacts and assigning tasks.
Recommendations to others considering the product:
Great CRM, but no Salesforce
Great CRM solution for management of customers record and meetings.
What do you like best about the product?
Sugar CRM is the most demand-able software in market these days. It supports in accurate account management for sales related works. This tool is handling sales automation as well as marketing automation. It can also manage customer relationship requirements. I am using it daily for customization and automation. Without this tool my works are totally incomplete. It has various features like sales automation, marketing management, call center automation and many more. It has the capacity to support Oracle also. In one-word sugar CRM is one of the best tools for marketing.
What do you dislike about the product?
One drawback which I have found in my experience is it has limited storage facility which sometimes create difficulties for me. Otherwise it plays excellent role in market.
What problems is the product solving and how is that benefiting you?
The best advantage is that Sugar CRM is very easy to use. It has some simple steps to work out. It has centralized storage. We can track the applications here. This tool also helps us in payment schedule of our employees. It can set proper time and date, so we don't have to use another program for time setting. This tool offers multi-currency support. It has a free trial version and less expensive than other software. We can also use it offline on our own server.
Recommendations to others considering the product:
This is an extremely customizable CRM that you can use for many different business solutions. I would recommend this software to others.
Good easy CRM
What do you like best about the product?
its a pretty easy transition coming from a company that was previously using salesforce.
What do you dislike about the product?
I dont know if it was just our company but sugar constantly went down at certain times during the day.
What problems is the product solving and how is that benefiting you?
sugar is a good easy crm software to keep up with new and existing customers.
benefits are that sugar shows the dashboard and is customizable.
benefits are that sugar shows the dashboard and is customizable.
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