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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Priya P.

Revenue increase through customized Hubspot

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?
Its a best software where hubspot works like a personalized secretary to remind me everything and each movement of my sales prospects. It make me to understand clearly about the buyer person. Converting of sale through hubspot is really easy and sales cycle and stage is very fast through customization mode.
I like and recommended this software for all the new and developed companies to increase their sale count and also revenue through hubspot. Each day they will provide the new learnings also.
What do you dislike about the product?
Email template alignment is not properly working. If its rectified which will be really useful. Because we are not able to insert the pictures in the mailer template which is making us to go back to gmail for inserting images. I hope hubspot will incorporate the same shortly.
What problems is the product solving and how is that benefiting you?
We are dealing with sales and marketing. We are using the hubspot for past 1 year which really helped our business and increased our revenue and decreased our sales cycle duration.
Which is also helping all our team members to use it effectively.
Recommendations to others considering the product:
Its a best software to increase the revenue for the business through inbound strategy. Content writing technique is best way to increase the sale.


    Shannon H.

User-friendly, intuitive, comprehensive software

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
I like how the features are user-friendly and intuitive. It's much easier to use than many other automation platforms. I also like the thorough knowledge center and HubSpot Academy -- those two resources alone make me want to tell people to use HubSpot over other softwares, because their support is unparalleled.
What do you dislike about the product?
I don't like that I can't easily create all parts of a campaign at once. I have to create the campaign first, then each of the assets, then tie it in. It would be nice to be able to create an email from within a workflow, rather than having to exit the workflow, create the email, then go back.
What problems is the product solving and how is that benefiting you?
Data being all over the place. With most of our clients, we have to use an expensive BI software to pull data from 10+ different sources to compile it, and it still isn't as accurate or comprehensive as we'd like it to be. HubSpot allows us to easily track all data from acquisition to conversion, and it allows us to see the entire customer journey along the way.
Recommendations to others considering the product:
Be sure to walk through the marketing and sales software certifications so you understand what all is available to you, but also the order in which you'll need to set things up. When you're setting up workflows, pay special attention to suppression lists and criteria (this is true of all automation platforms) to make sure you're enrolling only the people you want in the workflow.


    Banu P.

Hubspot CRM Effective Support

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
Hub Spot CRM helps us to make a customer relationship constantly, so that which helps the Executive and the Customer to keep in touch for the further assistance and also helps to build a rapport in the business and also helps for the production growth....This also supports us to hit the target numbers which is to be achieved..
What do you dislike about the product?
Even though it provides all the details to the Executive, sometimes it is not user friendly to the executive, so that all the details should be collected from the customer itself directly.And sending a mail does not support all the features, so that the alignment can not be fixed properly for the student..
What problems is the product solving and how is that benefiting you?
Hubspot CRM provides the details of the student in a single portal, so that all the conversation can be viewed in a single page.. Which helps us to recall the previous conversation, based on the previous conversation the executive can proceed further for the next level process to get business successful.
Recommendations to others considering the product:
Hubspot CRM is a productive support which helps the Executive to upgrade their business and also to update the targets...


    Sudha K.

Best Marketing/Sales Tool

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
Creating landing pages,
Easy to handle social Media
Editing Email Templates
Easy to track lead status and recent activity made to the contacts
Easy to analyze overall report like Contacts,Companies and Mailers
Easy to create list for the particular categories by differentiating life cycle stage(Only contacts)
Easy to upload Images and can able to take the URL which can be used in Coding of Email Templates
Easy to edit the coding manually without any program platforms such as netbeans and JVM platforms
It is easy to Integrate Marketing Tools like HeatMap,seventh Sense and Survey Monkey
Easy to hear recordings of the prospects which will be used for training purposes in sales team
Learning center in hubspot is very usefull to learn how to use the facilities in hubspot
Customer support is very helpfull to solve the Issues
What do you dislike about the product?
It is very challenging to create list from companies which would create huge difference when we check without creating list.
We have Social Media Integrations like Facebook,Twitter but we dont have Integration to pinterest
We can able to Integrate only Live chat in hubspot but drift cannot be Integrated so that chats in non -working hours are missed out.
What problems is the product solving and how is that benefiting you?
It is very easy to export number of customers with create date so that It is very easy to analyze the quality of the leads and the campaign.
Recommendations to others considering the product:
Hubspot is a great tool for Sales and marketing process and easy to analyze both Marketing and sales report


    Information Technology and Services

Business Tools Are Tangible

  • December 24, 2018
  • Review provided by G2

What do you like best about the product?
Hubspot has a tremendous knowledge base and excellent video tutorials. They are clear and concise. And for those times when I am stuck a support is a click away.
What do you dislike about the product?
Document integration-you can create a Quote but not a Contract or other supporting documents that require signatures. Forces us to use PandaDoc. If you create a quote you cannot save it to modify later, you have to start over. Pricing catalog cannot be exported. I need to be able to see my naming conventions so as I add products I keep things the same.
What problems is the product solving and how is that benefiting you?
Business reports, funnel management, deal management. I appreciate the graphical interface on the reports.
Recommendations to others considering the product:
Full document integration. The ability to create a document package based upon the contact, including electronic signature. This would include a quote, contract, invoice. Ability to generate Quote #, Invoice # and tracking. Commission schedule and tracking.


    Education Management

Best supporting tool for a sales person to improve & build his prospect list

  • December 24, 2018
  • Review provided by G2

What do you like best about the product?
Hubspot simplified all my efforts of prospecting my leads to customers. Email templates, sequential mailing option, Snippets option.. made my job much easier. I am impressed with the way of filtering my leads, so that I can work on the particular stage leads. Dashboard option helped me in keeping a track of my progress .. so that I can correct myself or speed up myself , if there is any lagging. Integrated mailing option & call features are added advantage which saves a lot of my time and energy. Hubspot certificate programs is a blessing for young sales persons.. It will help them to sharpen their tricks
What do you dislike about the product?
I am a bit worried mainly on the lead stages. This is little confusing for any new user. Wish there is some inbuilt explanation on each lead & life cycle stage explaining the use of it. Email integration can be added with some more features where images & signature part can have option where we can add our companies social media other links with logo. Signature part of email is the most important in any email, if it can be customized & included with all social media icons it will be of great help.
What problems is the product solving and how is that benefiting you?
Lead management have been effective & prospecting my clients.
Recommendations to others considering the product:
One stop solution for any inbound sales handling team, this tool helps any level of representative to concentrate on his prospective list. Sharpen their tricks with the effective training & Hub-spot academy. The integration of calls & emails will help you in saving an ample amount of time, so that you can use that time on bringing more revenues.


    Amanda B.

Simple to use

  • December 20, 2018
  • Review provided by G2

What do you like best about the product?
Hubspot CRM is a pretty clean and simple to use platform. When I create lists, it is fairly simple to filter my lists based on a variety of properties like website activity, form submission, email opens, etc.
What do you dislike about the product?
The email design platform. I create our marketing emails and even though Hubspot has a drag and drop creator, you can't view it as you are creating it. You can do live preview but that is a separate window you have to have up. This recent offering is a lot better than before where there really was no preview. It takes a while to build out the emails.
What problems is the product solving and how is that benefiting you?
Hubspot has so many tools within it and our sales team is just jumping on board to using it. Havig our contacts in the database as our sales team emails active leads/customers really helps makes sure that we (marketing) are communicating and targetting valuable leads.
Recommendations to others considering the product:
This platform is an all-in-one platform and what's really nice are that external platforms want to work with Hubspot so they typically have a simple connection. It is also fairly easy to use but if I have a question or problem, their support team is ready to assist.


    Samantha B.

Good for a startup

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
I use the software mostly for the email design and social media management and I like that it makes it easy to design and send emails using contacts and easily track and manage social media. I think that the email design options in the drag and drop designer look very professional and put together - which helps establish credibility as a startup company. I also felt that their implementation process was very easy and made it helpful for our company to get the most out of our software. They really took the time to meet with us to make sure that we understood Hubspot. I like that different users can customize their view based on what they are looking for.
What do you dislike about the product?
I don't like that they charge based on contacts and calling plans for call teams. As a growing startup, it is difficult for us to manage the growth while also utilizing hubspot. We have some issues with the management of the number of contacts. It can also be a little quirky when importing items.
What problems is the product solving and how is that benefiting you?
Designed emails that we can't currently use a creative agency for - the software makes it very easy to drag, drop and design nice emails.
Recommendations to others considering the product:
I think that this is a great all-in-one tool for when you are just starting out as a business, but I'm not sure how scalable it is. I do enjoy that it allows us to manage our contacts, social media, emails and more in just one place.


    Matt S.

Very good experience but before implementing someone has to be immersed in system.

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The automation for our sales reps so their conversations are more specific and managing customer tasks to keep them moving the conversation forward with customers regarding their deals.
What do you dislike about the product?
Onboarding reps does take time to understand the logic in the system. Once you understand the logic of how the system operates you can build the system to fit your needs.
What problems is the product solving and how is that benefiting you?
Reorder customers and automating our messages to them. Prevents orders from falling through the cracks especially during turnover.
Recommendations to others considering the product:
Someone has to be completely immersed in the demo a minimum of 2-3 months ahead of training of others. You must understand the complete journey of your customer through your sales process in order to correctly implement the system into your sales organization.


    Computer Software

So helpful in staying organized.

  • December 17, 2018
  • Review provided by G2

What do you like best about the product?
Tracking emails, associating attachments with the people you sent them to.
What do you dislike about the product?
Cannot see how long they spent viewing your email.
What problems is the product solving and how is that benefiting you?
Keeping a clear and defined history of correspondence across the entire staff.
Recommendations to others considering the product:
Definitely a good investment.