Sales Hub Enterprise
HubSpotExternal reviews
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Easiest CRM We've Found!
What do you like best about the product?
HubSpot CRM makes it easy to categorize customers into their various buying stages, to add them to the appropriate email list, and to make notes about interactions with them. Much easier to integrate with our marketing system than the other products out there!
What do you dislike about the product?
The only thing I struggle with in the HubSpot CRM is the ease of access to add customers to a particular email list. When I'm adding them to our system as a lead, etc. I want to be able to add them to an email list right then, not have to add them to a list on the next page. It's a few too many steps for me.
What problems is the product solving and how is that benefiting you?
We've been able to market more clearly and directly to our customers using the HubSpot CRM. We never realized the benefits of categorizing customers into their specific interests so they are only getting emails they want to see. Our Open Rates and CTRs have increased!
Great for Freelance Partners
What do you like best about the product?
I am a freelancer writer who is contracted to write blogs. The company I write for uses HubSpot, which makes it easy for the in-office team to see my progress and for me to work whenever I have the time.
What do you dislike about the product?
I wish that the platform had a "ready for review" feature where users could flag certain posts for someone else to approve. For blogs, I imagine it would be a step between drafting and scheduling; I could schedule the post upon completion and another team mate would be notified that was ready for final review. I think this would be helpful for companies that have interns or others who help with content generation.
What problems is the product solving and how is that benefiting you?
HubSpot provides comprehensive training and plentiful assistance for entire teams. In marketing, this is so helpful since roles change often or certain positions turn over quickly. Having an established training program means that everyone can be caught up to speed without taking the time away from other associates to train them.
My experience with Hubspot has been above and beyond compared to other CRMs!
What do you like best about the product?
Hubspot is super user-friendly and even it's advanced features are easy to learn. They always offer extra help through their support team, tutorial videos, blog posts and even in-person meetups. It feels like you're apart of a good community.
What do you dislike about the product?
Sometimes the support team assumes Hubspot can do certain things when in reality, they may not have that feature. They point you to tutorials and blog posts they thing cover the specific need and it's incorrect, leading you to have to ask them for help again.
What problems is the product solving and how is that benefiting you?
It helps us track progress/analytics/contacts so easily! We don't have to constantly check in for it to be useful. It does a lot of work while we focus on other aspects of the business.
Recommendations to others considering the product:
Make sure to give yourself adequate time to set it up. It's so much more useful when you stay organized in the onboarding process. Don't switch CRMs during a busy season.
Hubspot is a great online marketing tool and the best for sellers
What do you like best about the product?
I like the automation provided by the use of Hubspot, it allows me to obtain and materialize the potential clients that come from our website, youtube channel and our informative blog, it is ideal to boost sales through email marketing, I can adapt it to my needs as a company and schedule emerging forms. It is in continuous evolution and that speaks very well of the software aside that its support of customer service is of great quality and gives high priority to its customers (at least in my case it is like that).
What do you dislike about the product?
The value of the software is high compared to other providers but nevertheless it is worth it due to the great impulse potential customers against sales. Of rest I have no complaint whatsoever, it is a very powerful tool in these times that the digital era has taken over business and sales
What problems is the product solving and how is that benefiting you?
One of the main problems I had is that I used different platforms to do internet marketing and social contact, instead with HubSpot I unified all these platforms into one, this has given me more order and speed in the programming of publications and in the interaction with the potential client. They have great design and process automation is what I like the most and it has benefited us in the sense that we have saved a lot of time in making ourselves known in the world compared to what we did before
Recommendations to others considering the product:
The tool is very complete, in that sense it will cost them at the beginning to adapt to it but I encourage it, that once it manages to dominate 100%, it is guaranteeing the success of your company's digital marketing. They will save a lot of time in social publications, creating landing pages if they work that way and other social advantages more
Hubspot CRM Review - First Review
What do you like best about the product?
I love the Sales section the best. I love the easy of dragging customers across to the correct phase of the sales process. I also love the one screen view of all customers and their phase. It is very user friendly. Didn't take much training. We have expanded to using for all of our sales, marketing and finance employees.
What do you dislike about the product?
Nothing. We are fully satisfied with this product. No suggestions or anything we dislike. Training was very user friendly and intuitive. We were up and going very quickly across the entire company.
What problems is the product solving and how is that benefiting you?
Emailing customers is much easier through Hubspot and it tracks all communication in one place. This has helped our company organize our potential customer information.
Recommendations to others considering the product:
Definitely recommend using all around product. Links Marketing and Sales together in one place.
Great CRM and Learning Center
What do you like best about the product?
I like using Hubspot CRM because it is easy to use and learning certification center is really helpful.
When I got stuck I always know that I can find useful advice at the learning center or find some email templates advises. The deals feature helps me to track activity and manage it always on time. And I like reporting system - it is a great way to see what goals are you achieved and what goals need your attention.
Also, I like the way how I can organize tasks at this system - it helps a lot while my working process to control myself and use time in a most efficient way.
When I got stuck I always know that I can find useful advice at the learning center or find some email templates advises. The deals feature helps me to track activity and manage it always on time. And I like reporting system - it is a great way to see what goals are you achieved and what goals need your attention.
Also, I like the way how I can organize tasks at this system - it helps a lot while my working process to control myself and use time in a most efficient way.
What do you dislike about the product?
I don`t like how tracking email system works. Usually, when I open sent emails via mobile version or Gmail or even PC new tab it shows like it was open by the recipient. Sometimes it happens when I just open a new tab with info of contact. So, it makes me a little bit confused because it is not showing me the whole right statistic.
What problems is the product solving and how is that benefiting you?
I use Hubspot CRM every work day and it is the most helpful tool for me. I use it for some time now and I can see that it is upgrading and growing, new design and features are coming
I highly recommend Hubspot CRM for everybody who is in search of an all-in-one tool. I`m sure it can help you to boost all processes in your company.
I highly recommend Hubspot CRM for everybody who is in search of an all-in-one tool. I`m sure it can help you to boost all processes in your company.
Recommendations to others considering the product:
Hubspot CRM is a great user-friendly tool which is really easy to use both through PC and App.
All in one tracker
What do you like best about the product?
I love that you can track all the calls that you make from day one and see what other people put down so that it can help you close on a call and relate to the agent on a better level. I also love that it is easy to navigate. They have training as well that helps you learn all the ins and outs of Hubspot.
What do you dislike about the product?
As much as I love the training that helps us learn all the ins and outs I do hate how it seems to drag and not just get straight to the point. I feel like there is too much non important fluff that gets thrown it that people realistically never use. I also do not like how there are at least once to twice a month issues that make it hard to perform the necessary tasks that I do day to day. Once we were sitting around for an hour waiting for Hubspot to work.
What problems is the product solving and how is that benefiting you?
We are making it easy to be able to track calls, take notes on those calls so that other people who take over the contact will be able to use those notes to their benefit. We also have been able to make setting up the categories that we need to have when making our calls a lot easier as well. Just the whole system makes things simpler as well as just over all less time consuming.
Recommendations to others considering the product:
Be aware that glitches and errors do happen but overall it is a great CRM. It has helped the position that I am in immensely. I do not know where we would be without it. Our calls would not go as fast and smooth now if we stayed with callpro.
I love HubSpot notifications!
What do you like best about the product?
I love the ability to track my emails, see the activity. I know when people have viewed them and which links they have clicked on. This is especially useful if someone is ghosting calls... you know your emails are getting through and maybe it's time to move on. The easy automation of emails, social marketing, and inbound as a whole, especially segmenting things by campaign.
What do you dislike about the product?
I haven't found anything I don't like yet... I'm not sure if the Outlook add-in is to blame, but since I installed HubSpot for Outlook, I've noticed a slight delay. Although it's not a big issue.
What problems is the product solving and how is that benefiting you?
It is useful in my sales role, as I spend a large part of my time trying to track people down. If I know they are not viewing my email, or maybe they are viewing it but not answering my calls, it's time to move on. It helps me keep my pipeline filled with people who really want to engage.
Recommendations to others considering the product:
Ensure that all the people needed to participate in the implementation of this product are available throughout the entire onboarding process. The support provided during this time is extremely valuable to ensure that the system is as aligned as possible with your business.
Loving HubSpot Notifications!
What do you like best about the product?
I love the ability to track my emails, seeing activity. I know when people have viewed and what links they've clicked. This is especially helpful if someone is ghosting phone calls... you know your emails are getting through and perhaps it's just time to move on!
What do you dislike about the product?
I haven't encountered anything I dislike yet... I'm not sure if the Outlook plug in is to blame, but since I've installed HubSpot for Outlook, I do notice a slight delay. Not a big issue though.
What problems is the product solving and how is that benefiting you?
It's helpful in my sales role as much of my time is spent trying to track people down. If I know they're not viewing my email, or perhaps viewing my email but not returning my calls, it's time to move on. Helps me keep my pipeline full of people that actually do want to engage.
Recommendations to others considering the product:
Easy to use, great insight into lead activity and email monitoring.
HubSpot use within a UK Sales Team
What do you like best about the product?
Best feature is that you can see activity of the whole team with an overall view of everything on the dashboard.
It's great that each contacts appearance/data is customisable to each user making the interface very user friendly depending on how each individual likes to work.
You can work directly from your inbox and if you have missed any contacts you might not already have uploaded you can upload them directly from your emails. It will only upload basic info however at least you can log activity against this contact when restricted for time and fill out the other blanks later on.
It's great that each contacts appearance/data is customisable to each user making the interface very user friendly depending on how each individual likes to work.
You can work directly from your inbox and if you have missed any contacts you might not already have uploaded you can upload them directly from your emails. It will only upload basic info however at least you can log activity against this contact when restricted for time and fill out the other blanks later on.
What do you dislike about the product?
I dislike the fact that every time I send an email from my Outlook directly I have to tick the box to log it to HubSpot. It would be easier to connect my inbox and if the contact is on the HubSpot then it would auto log.
It can be a slight problem when you need to associate one contact with 2 different companies as their email address can only be used against one contact at one company. If you know your client base this doesn't pose too much of an issue and can be worked around.
It can be a slight problem when you need to associate one contact with 2 different companies as their email address can only be used against one contact at one company. If you know your client base this doesn't pose too much of an issue and can be worked around.
What problems is the product solving and how is that benefiting you?
We are still analysing and getting used to using all of the added features so we haven't done any problem solving as of yet.
Added benefits is the ease of seeing each individual sales persons activity especially when working remotely.
Added benefits is the ease of seeing each individual sales persons activity especially when working remotely.
Recommendations to others considering the product:
Ensure everyone that is needed to be involved in the implementation of this product is around for the full on boarding process. The support given during this time is extremely valuable in ensuring the system is geared as much as possible towards your business.
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