Sales Hub Enterprise
HubSpotExternal reviews
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Just the best
What do you like best about the product?
everything: from functionality to front end: it's so easy to use, it can do so much, they listen to feedback, we don't have to wait for IT or production to do anything. We only switched last year to Hubspot but I've always been a huge fan and I still haven't changed my mind.
What do you dislike about the product?
The integration was not very easy because of the complexity of our data. I guess the fact that we are sometimes limited by module and if we want to try out something new we need to wait for an agency or developer to create the module for us. there's a lot of things we can get from the marketplace but we can't get one module from a specific landing page and use it in another
What problems is the product solving and how is that benefiting you?
email customisation, automation, easier access to analytics, landing page customisation and so much more!
Recommendations to others considering the product:
Don't hesitate :)
I LOVE HUBSPOT
What do you like best about the product?
This is the ultimate CRM with the BEST CUSTOMER SERVICE. It has a great support community and so many wonderful features and reports to help you get through all of the intensities of a large CRM.
What do you dislike about the product?
Sales and marketing separation to build out database - this can get expensive! Our platform is about 30k a year.
What problems is the product solving and how is that benefiting you?
We are working through all of our marketing automation, Sales automation and more with this platform. We have realized so many opportunities through Hubspot Academy (free learning program included)
Recommendations to others considering the product:
If you have a full marketing plan to work through Hubspot is with you every step of the way for Inbound marketing. From their INBOUND conference, to their customer service (chat/call/academy/learning) features, Hubspot is a no brainer for any business (if you can swing it in your budget but you get what you pay for!)
HubSpot CRM is user-friendly, but limited
What do you like best about the product?
Pulling information out of the system is very easy - both in terms of zeroing in on where the information is stored as well as in terms of exporting data to spreadsheets for further processing.
What do you dislike about the product?
The free version of the CRM (without the "Reporting Add-on" or "Sales Hub") is so limited as to be essentially useless for any business operating at or building toward scale. List building is considerably easier across contact record dimensions than "report" building is across company record dimensions. Default properties cannot be edited and custom properties are not afforded all the same filtering options. For example, if I wanted to better understand my lead pipeline, I might want to introduce another stage between opportunity and customer, say for "pilots". This is not an option for the default Lifecycle property. And if you build a custom lifecycle property to include pilots, you will not be able to configure a report for this property with a funnel-type visualization, you will not be able to set the order of display for the stages of this custom property in your reports (so you'll see first SQLs then Customers, then Pilots, then MQLs, for example, removing much of the visual value of the report), and you will not be able to build reports based on when your leads entered each lifecycle stage. Of course, the Lifecycle property is just an example, but these reporting limitations and others extend to all default and custom properties, respectively. There are some other ways in which the CRM data becomes a little messy. For example, there is no way to exclude partners or target partners from the normal lifecycle stages. Unless you're paying for the Enterprise package, the CRM is also limited in the workflows allowed. For example, you cannot build workflows to send any emails - internal or external. The fact that there are no built-in region-based reporting or list creation filters makes the system needlessly more difficult to use.
What problems is the product solving and how is that benefiting you?
We use HubSpot CRM to manage our sales funnel - from marketing to prospecting to sales development and relationship management. The tool has proven very useful for measuring the impact of our sales efforts, aligning activities between marketing and sales, as well as overseeing and managing the tasks of our different reps
Recommendations to others considering the product:
The main advantage of the HubSpot CRM is that exists within an integrated business management ecosystem. This makes it easy to align and streamline a wide range of business activities in service of a common cause. Between HubSpot's sales tools, it's social media tools, it's email marketing tools, it's hosting and building tools, it's content management tools, it's analytics tools, a native CRM just makes sense.
Clean and east to use
What do you like best about the product?
I like the UI and how easy it is to come up with target lists. I also like the new layout within contacts. Using large wide screen works very well with the new landscape orientation of the timeline. I also like the outlook plugin. it's been working very well for me.
What do you dislike about the product?
it can become laggy. if you go through 100 contacts at a time, loading templates and moving to next task can lag for seconds at a time. I usually close the browser and reopen it, so it might have to do with Chrome, but i don't have this issue with other sites.
What problems is the product solving and how is that benefiting you?
prospecting, customer outreach, keeping track of leads, contracts, engagements. sales analytics
Recommendations to others considering the product:
invest in sales enterprise and marketing
"Best CRM I've used to date!"
What do you like best about the product?
HubSpot keeps my contacts and leads across the board place that is anything but difficult to oversee. It's extremely advantageous to most likely observe where every one is at in the business procedure. I cherish that it monitors all the correspondence forward and backward between the gatherings.
What do you dislike about the product?
There is somewhat of an expectation to absorb information included when contrasted with other CRM programs. In any case, I will say that HubSpot does altogether more than those other CRM's as well.
What problems is the product solving and how is that benefiting you?
Interfacing all the more rapidly and viably with potential leads and streamlining the correspondence procedure. The faster we can get to the lead the greater open door we need to change over them into a customer.
Recommendations to others considering the product:
I've utilized Boomtown and Commissions Inc. as CRM's and neither one of them approach the strong administrations offered by HubSpot. From the backend the board of site joining to the everyday utilization of the CRM itself, HubSpot genuinely is a one stop shop to overseeing and speaking with every one of your contacts reliably. They have thoroughly considered every one of the subtleties for you and enable you to make your own work processes and deals procedures to suit your particular needs. Utilizing HubSpot enables you to concentrate more on what makes a difference the most....building new associations with new customers. Take it from somebody who's "been there and done that". You won't lament banding together with HubSpot for all your client relationship assembling needs. I dove in and never thought back!
HubSpotCRM A great tool for your business
What do you like best about the product?
I notice that HubSpot does everything possible to make sure that we understand their customers and we make it easier to use this product which when we use it we can see that it offers us to automate almost anything like the great flow of potential customers thanks to the fantastic chatbot, besides marketing tools are very easy to manage and easy to configure attracting a good amount of customer traffic to your channeling and tracking interactions with them, being able to see the marketing emails received, this allows us to customize our platform and give it a better service to our customers
What do you dislike about the product?
Although HubSpot must surely be working on this problem it is worth saying that there is a lack of deeper measures, as there are some features that do not work like replacing files and do not become versatile when using mobile phones because they distort the format
What problems is the product solving and how is that benefiting you?
I believe that the acquisition of new potential customers is one of the biggest problems we have solved with the help of HubSpot, all its features can be integrated perfectly allowing us to focus on generating more customers while maintaining order and continuing to execute other jobs and actions
Recommendations to others considering the product:
In the market there are many CRM products all naturally with their pros and cons, so what I recommend is to try several to find the one that you think is most beneficial to you, although personally this CRM HubSpot has been very helpful for your solid features and this only using the free edition because using the advanced must be much better than this even if you have to pay, I think it would be worth it
HubSpot is just the right tool for SMBs like Us!
What do you like best about the product?
Sequence, Dashboard, Analytics, productivity tools like tasks, meetings, snippets, etc. intuitive and easy to use.
This year we've upgraded our sales plan and also invested in the marketing platform and doubled our user licenses.
Tech Support is awesome very responsive and has answers to all the questions you may have!
This year we've upgraded our sales plan and also invested in the marketing platform and doubled our user licenses.
Tech Support is awesome very responsive and has answers to all the questions you may have!
What do you dislike about the product?
Recent features like quotes, product library should have had more functionalities and flexibility, multiple 1:1 email subscription types functionality is not there and could be a bottleneck if you're selling multiple products/services.
What problems is the product solving and how is that benefiting you?
Saving a lot of time with the sequence. Email scheduling, call recording, and tracking. Sales Analytics.
Recommendations to others considering the product:
Must try and buy!
Visible and detailed pipeline
What do you like best about the product?
The sales pipeline allows me to have a comprehensive and clear view of the sales are carried out, also it shows key information as representatives in charge, and the value of the deal closing date. It links seamlessly with Outlook and Gmail and monitors communications with customers without obstacles.
What do you dislike about the product?
It has all the tools you need and it works brilliantly. I have no complaints about HubSpot CRM.
What problems is the product solving and how is that benefiting you?
Among the benefits provided by the use of HubSpot CRM:
- Unification of contact data in one place
- More efficient management of relationships with our customers
- Clear view of the sales process
- Boost productivity of our sales and marketing department
- Automating repetitive tasks
- Organization of activities.
- Unification of contact data in one place
- More efficient management of relationships with our customers
- Clear view of the sales process
- Boost productivity of our sales and marketing department
- Automating repetitive tasks
- Organization of activities.
Recommendations to others considering the product:
It is essential to accelerate the sales process. It is a free software that offers multiple tools to make more effective the sales team.
Great CRM! Easy to use and setup!
What do you like best about the product?
Great CRM for small company using a CRM for the first time. Really easy to setup and get using, a lot of helpful features. The sales features were incredibly helpful as well as the pipeline feature. Easy to navigate for those doing sales in a company and great system to use. Great for marketing and backend systems to make marketing a breeze for your company.
What do you dislike about the product?
Only been using it for a few months, so far so good, but their app isn't as good as the website.
What problems is the product solving and how is that benefiting you?
I was looking for a CRM in order to keep information all in once place instead of it living in co-workers heads or on random spreadsheets know one can find. It has been incredibly helpful having information about customers all in once place and being able to find information about customers easily. Easy to track leads, users, everything needed for Sales Reps to stay organized and to be efficient.
Recommendations to others considering the product:
Easy CRM to get use and get setup, great for someone using a CRM for the first time.
HUBSPOT CRM AWESOMENESS
What do you like best about the product?
What I liked about HubspotCRM is its feature for documentation. It is very helpful in sales, because when you call your prospects, you get to review notes while you're on a call with them. You can write down what has transpired in the call and can use it for follow ups.
What do you dislike about the product?
To be honest, I don't have anything that I could say against HubspotCrm. We have been using it for quite a while now and it still is efficient.
What problems is the product solving and how is that benefiting you?
In sales, it is really important to take down notes. It is a guide when make follow up calls. Through the notes that we have in hubspot, we can easily touch base with the prospects and hit their pain points.
Recommendations to others considering the product:
If you want your agents to be productive in Sales, then please use hubspot CRM.
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