Sales Hub Enterprise
HubSpotExternal reviews
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Solid CRM with limitless possibilities
What do you like best about the product?
The HubSpot CRM is easy to configure for a wide variety of company models and industries, and makes it possible to organize, coordinate, and track business growth efforts based on the people you serve. The wider HubSpot platform then utilizes this information in a ton of helpful and creative ways to automate marketing, forecast revenue, track ROI, etc. making it an indispensable aspect of your business.
What do you dislike about the product?
While the CRM itself is free, you can't truly unlock its potential without purchasing another part of the HubSpot Growth Stack, which can be pricy for smaller companies. If your implementation and adoption goes well, it's almost certainly worth it, but it can be hard to get such a flexible and configurable platform up and running.
What problems is the product solving and how is that benefiting you?
As an agency, my company works with other companies to leverage HubSpot for business growth. The CRM is almost always an integral part of our efforts because it allows us to track our efforts and improve month-over-month, as well as streamlining email marketing campaigns, social media management, lead generation and nurturing, sales forecasting, and much, much more. The ability to prove our value through revenue that is linked directly to our work is invaluable, and it makes everyone happier overall.
Recommendations to others considering the product:
Work with an agency to implement the HubSpot CRM. They know the ins and outs of the platform, and will be able to configure it to your specific use case, whether you think it's basic or too complex to understand. There will be something they can do to make your life easier, and therefore make your implementation more successful.
Valuable software for any sales professional
What do you like best about the product?
The tracking software has helped me on multiple occasions to remind me to reengage with prospects, keep track of what I spoke to them about and when we were last in contact, and the reminder tasks allow me to not lose track of important people when I need to follow up many months from now.
What do you dislike about the product?
There are sometimes glitches in Hubspot that do not allow me to see the data I am supposed to, which can be frustrating.
What problems is the product solving and how is that benefiting you?
It allows me to bring in revenue through effective sales processes. It is a great form of checks and balances to make sure I am doing my job properly by reaching out to many new prospects as well as following up with them.
Unexpectedly solid
What do you like best about the product?
The integration between different modules is very good - for a small sales team like mine it gives me a lot of capabilities that I wouldn't have been able to cobble together if I had to put together the different pieces - hosting the content, powering forms, tracking website activity, the chatbot, and the startup discount.
What do you dislike about the product?
The fees get really big when you're growing and adding people to the list. The reporting included in the start-up version is meh, and not being able to export activities and tasks annoys me a lot.
What problems is the product solving and how is that benefiting you?
Trying to scale up sales & marketing.
One stop shop for inbound/outbound marketing and contact management
What do you like best about the product?
I really like being able to customer fields and options with just a few clicks. It makes it seem more like our own software and not someone else's. Really also like the email marketing, landing pages, website activity and email activities all show up on a per contact basis.
What do you dislike about the product?
They seem to like changing the interface quite a bit. It would be fine if they were adding functionality but it seems like UI changes happen quite a bit.
What problems is the product solving and how is that benefiting you?
Combining sales and marketing activities all within one system. Increased visibility into marketing activities and a streamlined sales process.
Review of Hubspot CRM
What do you like best about the product?
Ease-of-use and ability to track prospect usage and really use analytics to work smarter and not harder
What do you dislike about the product?
Sometimes can be confusing where information is - could be how we have it configured though. It can also have some lag issues here and there but overall is a very great and useful tool.
What problems is the product solving and how is that benefiting you?
No issues - It can be slow once in a while. I have seen benefits go up in my daily productivity, communication with other team members, and overall better and collaborative across the board.
Recommendations to others considering the product:
It is great for small business looking to help with their marketing and lead generation flow and connecting it with sales metrics. Very intuitive with great analytics to make better decisions.
HubSpot CRM Product Review
What do you like best about the product?
HubSpot has so many capabilities and once you are aware of all the features it really makes your job a lot easier. Some of the things that I like best about the HubSpot CRM are:
1. Helps me keep track of new inbound leads
2. Helps me stay organize with outbound prospecting
3. Helps me come up with a strategic game plan, with the use of sequences to make sure I am staying on track with finding new leads
4. Allows me to assign myself task when I need to send an email or call a prospect/lead and I can take notes right in their contact field.
5. Lastly, being able to overall stay organize with the logged emails I send, logged calls, meeting trackers.
6. I can create a dashboard of all my activity in my CRM to allow me to make sure I am consistent and always growing my outreach and inbound leads to ultimately help grow the company I work at.
1. Helps me keep track of new inbound leads
2. Helps me stay organize with outbound prospecting
3. Helps me come up with a strategic game plan, with the use of sequences to make sure I am staying on track with finding new leads
4. Allows me to assign myself task when I need to send an email or call a prospect/lead and I can take notes right in their contact field.
5. Lastly, being able to overall stay organize with the logged emails I send, logged calls, meeting trackers.
6. I can create a dashboard of all my activity in my CRM to allow me to make sure I am consistent and always growing my outreach and inbound leads to ultimately help grow the company I work at.
What do you dislike about the product?
I don't think there is really much to complain about the CRM. I will say being well versed in HubSpot CRM does take a little bit of time. But, once you invest in it and become familiar with all the capabilities it does make work a lot easier!
What problems is the product solving and how is that benefiting you?
There are a lot of ways to organize contacts and put them into sequences to reach contacts periodically. I am a huge Sequence users. I have a lot of outbound campaigns that I work with and being able to keep them organized with different messaging, schedule my tasks and keeping track of their performance with click through rates, open rates, reply rates etc it really is easy to measure the success. Also, love that I can pre-schedule emails to be sent out once I create the sequence by creating customized templates.
Another great thing is HubSpot CRM allows me to customize templates with video messages, which is huge now a days to be able to connect with a prospect.
HubSpot CRM has everything in one place, very organized and easy to find something when I need it right away.
Another great thing is HubSpot CRM allows me to customize templates with video messages, which is huge now a days to be able to connect with a prospect.
HubSpot CRM has everything in one place, very organized and easy to find something when I need it right away.
Recommendations to others considering the product:
Take the time to understand all its functionalities so you can best use it and make your life easier.
Not up to Snuff
What do you like best about the product?
Tasks are easy, sequences are helpful as well as templates- their Standard "sales management" functionality- sending out several emails automatically, creating tasks for your self and loging to CRM are all OK, not great though
What do you dislike about the product?
There is no Salesforce data in my gmail anymore. If you're using salesforce or Gmail, Hubspot sales is NOT for you. I can't see my contact's name or number from the Hubspot extension in gmail. Switching to Hubspot from Yesware was a disappointing choice that our company made- focused on marketing measurement as opposed to sales performance. There is no click to call from Hubspot and they limit the number of Templates or Sequences you can have and then you have to pay more to receive more.
What problems is the product solving and how is that benefiting you?
Tracking email, Sending multiple emails to prospects- The benefits are similar to that of Yesware, Outreach and Salesloft but watered down and not as seamless.
Recommendations to others considering the product:
Look hard at Yesware or Salesloft- those are the real leaders in this space. Hubspot's tool is not up to snuff for the reasons mentioned above.
Easy to Use CRM
What do you like best about the product?
Hubspot makes everything easy and user friendly. It requires very little training and most of the system can be learned by using their help articles. The CRM has some nice features and can integrate with Salesforce if you need more.
What do you dislike about the product?
Sometimes in an attempt to make the system user-friendly, the user is not able to make certain customizations that would be helpful and are typical of more robust platforms.
What problems is the product solving and how is that benefiting you?
We use Hubspot to manage our email and content strategies. We also have Salesforce as sales tool but do a lot in Hubspot for tracking and attribution
Recommendations to others considering the product:
Make sure you understand what the system was built for and what it wasn't built for. It is the perfect tool for many companies but struggles with more complex sales processes.
I get excited everytime i learn something new!
What do you like best about the product?
Hubspot is a strramlined, simple CRM that does not create overwhelm like many others over seen. It lays out all my information for me nicely, and allows me to customize how and what i want to see. It makes my life so much easier! Working in the sales industry is stressful enough, having a CRM that has my back really helps my day go smoothly. My dashboard shows me customizable reports, with the information that's important to me, in the form that i prefer to see it. I keep learning about new features that make me excited. (And impatient for my company to let us use all the tools available lol) I love the mobile app as well as the web page. The app will pull up my contacts when the call my phone, and take me ro a screen to leave notes or log my call when it's completed; way more than i expected from the app. It always provides clear information, which can often be lost when things are smashed into a mobile view. I almost prefer to look my deals up on my phone, than the web! I've worked in many CRMs, and Hubspot is my favorite so far.
What do you dislike about the product?
It is easy to close a task and forget to make a new one, which can lead to losing track of customers. If i master sequences, i believe i could eliminate a lot of this though.
What problems is the product solving and how is that benefiting you?
This bad boy is keeping me organized! Which let me tell you, is no easy task.
The best CRM
What do you like best about the product?
I like multiple options when you save information about a contact, dashboard and analytics is excellent - gives you full insight into your work process, you have access to learning center/academy and you can take different courses plus the ability to check open/click rates as well.
What do you dislike about the product?
Not much - their UI is okay, it's easy to use and very clear. If you have the basic package you lack some options but if you have full package, you have access to almost everything you need.
What problems is the product solving and how is that benefiting you?
It solves sales problems like sending emails, tracking info and analytics at first hand so that you can always tweak you campaigns.
Recommendations to others considering the product:
If you need CRM for your business, you can always try basic package to check if it fits your needs - but I'm sure it will.
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