Sales Hub Enterprise
HubSpotExternal reviews
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Great software easy to use
What do you like best about the product?
easy and clean to use very organized effortless to use and bug free would highly recommend. Any sales team would greatly benefit. and the added in call feature is amazing with the auto notes
What do you dislike about the product?
nothing hubspot is effortless to use and bug free. would highly recommend
What problems is the product solving and how is that benefiting you?
its super easy to follow up with clients to call and leave notes so nothing is forgotten, and now we dont have to buy an additional dialer it comes with a call feature!
Hubspot is not great for sales
What do you like best about the product?
I like that campaign features of it. But, it’s more for marketing material. I don’t like their features for the sales industry.
What do you dislike about the product?
I use both the chat feature, as well as the campaign/sequence features. Sometimes it won’t recognize that you’ve already been in contact with a person, and it will still send them automated emails. There’s no explanation for this, as sometimes it does and sometimes it chooses not to.
What problems is the product solving and how is that benefiting you?
We are able to chat with customers who come onto our site. However, we’ve had issues with the sound not being on randomly. Sometimes it makes a sound to alert you that someone has written in, and sometimes it chooses not to.
Recommendations to others considering the product:
If you’re using it for marketing, it’s probably a great tool. However, if your company doesn’t care about GDPR or doesn’t need to be compliant, I would recommend other software for sales.
Cons and Pros with Hubspot
What do you like best about the product?
Hubspot is a beautiful tool to work in. Catching costumers that have visited your page, gives us as sellers leverage when calling. I have been in sales for 9 years and only done coldcalling. So this way of selling is real appriciated. The company I work in has won alot of costumers with this tecnique. The hubspot courses help you get a deeper innerstanding of how to approach the costumers. Sequences is a real helpful tool aswell - Costumers usually dont bother answering if you only send one mail, having a second and third mail going out automaticly saves me alot of time. And time is money!
What do you dislike about the product?
The costumer support is always happy and kind, but can take days or months to get a response. Also they really dont sort your issues out either. They have complicated procedures to help. I sent them a video of what was wrong, and still they wanted me to record the video with another program. I didn´t bother caring, this process is to ineffective.
Most of our issues is solved by internal people and noone of our employees sees the support of hubspot positive.
When i write a text in a task et just resets and erase what i write. So I have to do et all over again, takes time.
However it is only me in our company that experience this specific bug. I gave up on your customer service like we often do and I hope the problem will dissapear with the new version.
Most of our issues is solved by internal people and noone of our employees sees the support of hubspot positive.
When i write a text in a task et just resets and erase what i write. So I have to do et all over again, takes time.
However it is only me in our company that experience this specific bug. I gave up on your customer service like we often do and I hope the problem will dissapear with the new version.
What problems is the product solving and how is that benefiting you?
Automaticly sent emails, Easy to see a timeline of your deals and have control where in the pipeline the costumers are, Courses for deeper innerstanding,
Recommendations to others considering the product:
Great tool for creating warmer leads or following up your current costumers. If you dont need support or help from hubspot costumer service and got your own IT dudes I would highly recommend this tool for all businesses.
HubSpot has changed the way I work as a marketer!
What do you like best about the product?
Love how user-friendly the interface is. I've worked with other CRM tools such as Marketo that are not as easy to understand and are overall super clunky. I really like that all tools are laid out based on discipline as well.
What do you dislike about the product?
I can't say there's anything I truly dislike about this tool. Sometimes there are bugs, but HubSpot works hard to keep their tool sharp and always running well. If I had to say there's a drawback, I would say that it's in the number of videos you have to watch for certifications.
What problems is the product solving and how is that benefiting you?
We're working to improve client ROI through the use of the HubSpot CRM and tools such as Marketing and Sales Pro. This allows us to achieve their business goals quickly while also providing a way for them to manage their customer relationships.
Recommendations to others considering the product:
It's best for smaller companies, but quickly working its way into enterprise-level use. Make sure you review all of the content they provide.
Feedback about using HubSpot CRM
What do you like best about the product?
How easy it is to use! I like that it integrates with my email and calendar. I can stay updated on any activity with a company or contact by looking at the company log. Sequences are great timesavers.
What do you dislike about the product?
When contact emails that send properly from my email client are bouncing in HubSpot. With the new company/contact profile pages, I wish there was a way to send emails while on a call without having to switch pop-ups because it loses the notes I was taking.
What problems is the product solving and how is that benefiting you?
The CRM helps us stay in frequent communication with our partners. It helps streamline communication within our team.
Recommendations to others considering the product:
Ease of use, time-saving features
HubSpot CRM offers measurable resources to track and grow our chemical company
What do you like best about the product?
Between the team of customer success managers and support helpline to the litany of learning center courses, I have never had an issue that has not been addressed quickly, sufficiently and politely. The design elements offered through landing pages and forms has transformed our website. The landing pages make it easy to design and we have been able to boost our social media efforts and expand our reach worldwide.
What do you dislike about the product?
The app has some major issues including viewable properties and how to import. The setup of the app is extremely basic. Also, there is no way to have a team forum within HubSpot to leave notes and tasks without assigning it within a customer property. It would be nice to be able to exchange notes back and forth within the software. Does not transport information from Apple contacts. Can't use email on phone to track and receive invoices unless I am logged into HubSpot to send and receive emails. Calendar function.
What problems is the product solving and how is that benefiting you?
Eliminating the need for travel by offering the ability to reach people through video. Our website is more measurable and higher level user experience by attracting customers to our site through social media and email, delighting them with free and gated resources and educational content and measurable analytics that inspire us to create more focused content.
Recommendations to others considering the product:
Not ideal if you rely on phone applications over your desktop.
Time Saver
What do you like best about the product?
HubSpot is an excellent time saving tool to manage a large quantity of accounts. The personalized sequences, tasks, and deal board organizes everything for you to optimize your time and sales.
The training Sales Software training videos were very thorough and made the program a lot easier to use in the beginning.
The training Sales Software training videos were very thorough and made the program a lot easier to use in the beginning.
What do you dislike about the product?
I dislike the new changes to the top banner. I dislike clicking more then absolutely necessary. The old banner had the major application listed that I used vs having to now click on "sales" to get to a drop down to enter your tasks or deals. I also do not like the integration of air call. You have to have multiple tabs open while on the phone otherwise clicking off the call tab will hang up on the person your talking to. Going through a queue is no longer fast and seamless. Your call no longer can complete that task to move through you queue quickly.
What problems is the product solving and how is that benefiting you?
My major noticeable different is the consolidation of my contacts. The properties consolidate the lead groups so you can filter the best people to call first.
Simple but detailed introduction for today's inbound sales
What do you like best about the product?
Hubspot academy, email tracking all in one package for marketing automation and sales hacking. The video tutorials and hubspot certificates is an easy and gamified way to learn the basics and more advanced inbound marketing and sales.
What do you dislike about the product?
Minor integration issues/bugs not that much to complain about really. Some minor bugs with email tracking notifications that get pinged by own opens in the email tracker. One problem that did occur with hubspot marketing software was the amount of email and not interesting email that i did receive. Some blog posts and information that I received was helpful but sometimes it felt as if the company just sent me too much information that was not relevant to my interests. Reviewing of products and such.
What problems is the product solving and how is that benefiting you?
Contact management, sales prognosis, highly functional tool in turning leads into revenue. Before using hubspot our leads were simply falling in between the funnel but marketing automation has helped us create a flywheel that helps website visitors turn into sales. I can recommend hubspot to anyone who is ready to take the next step towards modern inbound marketing and sales.
Recommendations to others considering the product:
You can try the free version first and upgrade as you progress in skill.
HubSpot CRM is a time saver
What do you like best about the product?
The contact view is amazing and I love being able to see all the relevant activity for a contact in one easy snapshot. HubSpot CRM makes it very easy to prepare for calls. From a sales perspective, it's the best CRM I've ever worked out of. HubSpot CRM has set the bar for what my expectations are out of a CRM.
What do you dislike about the product?
The defaults could use some attention. Because of how dynamic the records are, you can find yourself spending more time than you think getting your custom view set up how you need it. Once it's set though, you're off to the races.
What problems is the product solving and how is that benefiting you?
HubSpot CRM saves me time and enables me to be more productive in my conversations. It helps me quickly and easily communicate pertinent information across teams in our organization and keep everyone aligned.
Recommendations to others considering the product:
Give it a try!! I truly believe that once people see what this CRM can do, and how easily it is to configure, they won't turn back.
Sales and prospecting tools that work and save you time
What do you like best about the product?
HubSpot sales is really saving you time focusing on qualified leads. It works very well when synchronized with Gmail or Outlook.
What do you dislike about the product?
There's nothing I dislike about it. HubSpot is adding features all the time. If I had one thing to add, it would be to include sms sales tools to HubSpot. I know we can integrate other sms softwares to HubSpot but would prefer a native solution.
What problems is the product solving and how is that benefiting you?
I save time. I'am able to better engage with my leads and delight them.
Recommendations to others considering the product:
Imagine working only on qualified leads! Imagine automating your followups. Imagine being able to see what you're prospect are reading and needing. Save time and close more!
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