Sales Hub Enterprise
HubSpotExternal reviews
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The perfect tool for sending out press releases!
What do you like best about the product?
Its Chrome extension is great for managing emails, contacts, and more. It has quite a number of blog posts and tutorials showing how to use everything (see below, however). Because of HubSpot, I've had many important contacts message me back, which ended up being essential to the way my business functions.
What do you dislike about the product?
It has so many great features that it's hard to learn them all. Most of the people in my company use only a few of the features it offers. Additionally, though it does have many tutorials and blog posts, it's not as easy to use and setup as it might seem.
What problems is the product solving and how is that benefiting you?
It allows me to send out press releases and see when they're opened and by who. This makes it super easy to follow up with companies about their products and vice-versa.
Recommendations to others considering the product:
Try your best to be familiar with every feature it offers to take full advantage of it.
So many options!
What do you like best about the product?
I like how you can customize the fields to what you need. Also the ability to sort lists by any of the fields makes analyzing your customers and leads simple. You can run all sorts of reports and see where they first signed up for information or met you.
What do you dislike about the product?
There are limits. For example it's very difficult to track the number of touches a lead has with your company before converting. (It shows the number of times you contacted them through email/phone, but not other touches like number of website views etc.)
What problems is the product solving and how is that benefiting you?
We have a lot of visibility into where leads are being dropped/not followed up on. We also see which emails and call to action buttons get the most traction.
Recommendations to others considering the product:
HubSpot Academy is a gamechanger. Make sure you get certified so you can set up your campaigns in a way that makes sense for your company before starting.
Great Resource
What do you like best about the product?
I like being able to filter and view and manage my contacts based on variables I can set. Seeing what I've done in the day also helps me stay on task and attack my days in efficient ways that normally are not available. Being able to see everything at a glance helps immensely.
What do you dislike about the product?
My only complaint is the down time and service outages that have plagued my usage. Thankfully it's not that numerous. And is to be expected sometimes.
What problems is the product solving and how is that benefiting you?
Maintaining and keeping workflow without sacrificing time. Being able to sort and quickly check notes. Having a central point of data for everyone in the company has access to.
Recommendations to others considering the product:
Training Videos helped a lot.
Straight Forward and Gets the Job Done
What do you like best about the product?
I really like the sleek design, the ease of use, and the way everything is lined up. It's quite easy to make a new contact, set yourself another task, or even make and receive phone calls. I was very apprehensive but was blown away by how simple everything is on this platform. I really appreciate all the little gadgets it has set up and ready for you! Like the emails sequence that send automatically or the templates provided for you.
What do you dislike about the product?
I don't like how long the set-up tasks take. I felt like the platforms itself is designed for people who don't understand technology, so forcing the new user to go step by step through every little thing you could possibly have to do with this application is overkill.
What problems is the product solving and how is that benefiting you?
We have several people on our sales team, and it can be difficult to manage each and every sale, contact, task, and step of each contract sent out. Using this product I was able to streamline everything, keep an eye on each sales consultant, watch the contracts every step of the way, and help everyone throughout any problem shooting they may be doing.
Recommendations to others considering the product:
It helps to use this along with other applications, such as Slack or some type of instant messaging communication so none of you are accidentally working on the same project/contract/contact at the same time. It helps to divide up the clients and progress between everyone.
"Hubspot is the most vigorous and flexible CRM around"
What do you like best about the product?
I adore the capacity to make and screen giving an account of different types of substance, for example, messages, points of arrival and structures, notwithstanding the mechanization potential outcomes and plentiful approaches to find out about contacts and leads.
What do you dislike about the product?
A portion of the association could be better executed for an improved UX. I would likewise love to see a superior rearrangement of picture records. At long last, the email layout manufacturer and editorial manager is very barebones and now and then finicky - I'd love to see a few upgrades made to this, too.
What problems is the product solving and how is that benefiting you?
We use Hubspot to draw in, achieve, support and hold leads. I've by and by adored the productivity it acquires the domain of email advertising. We've had the capacity to both get and convert a more prominent measure of leads, notwithstanding support those skillfully and successfully. Thusly, we've created extra income and advanced client maintenance.
Recommendations to others considering the product:
Out it an attempt!! I really trust that once individuals see what this CRM can do, and how effectively it is to design, they won't turn back.
Tracking made easy
What do you like best about the product?
As a small team, I often have trouble keeping track of leads. With Hubspot CRM I'm able to keep track of the different stages for my leads and keep them engaged better than before!
What do you dislike about the product?
Some functionality can be tricky at first. Finding audiences/clients wasn't super intuitive and the different categories can be difficult to manage as well. I wish things were a little more clear in the initial setup.
What problems is the product solving and how is that benefiting you?
Keeping better track of the lifecycle of incoming leads has become a huge need for me and my business. I noticed I was getting a lot of leads but was losing track of follow-ups and the reasons why they went cold. By better tracking where they were in their life stage, I was able to change the way I approached leads.
great free CRM
What do you like best about the product?
1. The interface is very modern and good looking (important, when you use a tool often)
2. The interface is simple (less time on finding features you need)
3. Many other small convenient tools to improve lead nurturing (like HubSpot's plugin for GMail)
2. The interface is simple (less time on finding features you need)
3. Many other small convenient tools to improve lead nurturing (like HubSpot's plugin for GMail)
What do you dislike about the product?
As it is not yet famous, there is a lack of integrations, especially on the non-English markets.
What problems is the product solving and how is that benefiting you?
Managing and nurturing leads in our funnels.
Recommendations to others considering the product:
I think the most important aspect of CRM - ability to integrate it in your business, so, while you consider the CRM, you have to make sure it will be easy to integrate with other apps you use.
Difficult to get used to but worth the price
What do you like best about the product?
Love that it is free, and there is plenty of help when you need it
What do you dislike about the product?
There is difficulty in actually getting into the CRM itself. I have used and continue to use outlook Business Contact Manager as my main CRM, but started using Hubspot for access on the go. The setup process was complicated but lots of help when I needed it. The importation of my contacts was smooth and easy. The problem I am having is actually getting to my contacts. There is a lot of confusion getting to my contacts and with a little more use, I’m sure I will get the hang of it.
What problems is the product solving and how is that benefiting you?
Access to my contacts at any point while at home or on the road. I really haven’t found a benefit yet because I haven’t used it enough yet.
Recommendations to others considering the product:
I think its a great software, there is a major email campaign once you sign up and you do get bombarded with emails, some that help and others that do not. I don't mind it because most are useful to me specifically. It's a great contact platform but very difficult to wrap your head around the way its implemented.
I have really liked Hubspot, and use it weekly for sales
What do you like best about the product?
I really like the organizational aspects, and it keeps my leads organized, so I understand what is going on. Also, I really like the deals part, because I can see how deals have progressed, it allows my managers to know how leads are coming along, and what our objectives are. I believe it's a wonderful tool for a sales team.
What do you dislike about the product?
I would like for HubSpot to allow me to send campaigns to multiple users at once. Also, I would love that the reminders are smart. So if I add "follow up" for a client, but the client emails me first, that the reminder is put on silent. This is just me, but it would be good to have that option. Also, I would like to have the reminders be a bit more information full. Have a draft of the client, so I can remember, instad of copying the email manually and checking the email of the client.
What problems is the product solving and how is that benefiting you?
I am trying to keep my leads organized, and understanding what I have done and what I need to do. The benefits are that I always know what my leads are at, what I spoke to them about and what they need, so that we are all on the same page. It also allows my manager to know what I am up to, make sure I don't contact two clients more than once. I can also keep up with clients for months if they are a slow lead.
Recommendations to others considering the product:
It's important that you do the Hubspot Course so that you know how to use it. It should be a bit more intuitive, but it's easy to get the hang of, and it really helps you keep everything organized.
Great Marketing Platform
What do you like best about the product?
I love the ability to create and monitor reporting on various forms of content such as emails, landing pages and forms, in addition to the automation possibilities and ample ways to learn about contacts and leads.
What do you dislike about the product?
Some of the organization could be better executed for an improved UX. I would also love to see a better reorganization of image files. Finally, the email template builder and editor is quite barebones and sometimes finicky - I'd love to see some improvements made to this, as well.
What problems is the product solving and how is that benefiting you?
We use Hubspot to attract, attain, nurture and retain leads. I've personally loved the efficiency it brings in the realm of email marketing. We've been able to both bring in and convert a greater amount of leads, in addition to nurture those skillfully and effectively. In turn, we've generated additional revenue and optimized customer retention.
Recommendations to others considering the product:
Great product, and integrates well with other platforms such as Salesforce.
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