Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot is easy to use yet it has all you need
What do you like best about the product?
I like the new layout, it's really nice that all the information is now visible without scrolling (usage of the right part of the screen for company etc.)
What do you dislike about the product?
Due to a lack of comparison I can't really tell what I'm missing.
I hate that my call notes disappear while i write them from time to time though !
I hate that my call notes disappear while i write them from time to time though !
What problems is the product solving and how is that benefiting you?
Whole LEadflow is managed by HubSpot, I didn't work whith the program we used before but I know that everyone is very happy with HubSpot and that it was definitely an improvement to our previuos CRM
Hub spot in a matter of 8 months experiece
What do you like best about the product?
I like that I can link my accounts to which branches I'm dealing with on a day to day basis. I can tie in any client with their superior once I capture someone in Hubspot.
With my position I can keep all my contacts in my pipeline based on my calls, emails, etc. If we source a president of a company it should highlight others in system so we can source better and attach the right employees under the president.
I love making templates in Hubspot- I send my cadences off daily. My follow up process is maximized every time because my clients know what I need from them prior to our call.
With my position I can keep all my contacts in my pipeline based on my calls, emails, etc. If we source a president of a company it should highlight others in system so we can source better and attach the right employees under the president.
I love making templates in Hubspot- I send my cadences off daily. My follow up process is maximized every time because my clients know what I need from them prior to our call.
What do you dislike about the product?
In Hubspot, sometime colleagues can create the same company and not have it pull up.
To avoid duplication first name and last name should pull up and not let anyone put the same contact in Hubspot with manager approval.
To avoid duplication first name and last name should pull up and not let anyone put the same contact in Hubspot with manager approval.
What problems is the product solving and how is that benefiting you?
Hubspot keeps everything organized for me daily. I can move fast through the system, open up tabs, log calls, log emails attach all records to each call every time so I don't have to go to each individuals contact page.
Recommendations to others considering the product:
To avoid duplication on contacts being input into system let it be by first name & last name and make sure to attach every email the contact has ever used. What we have seen here is we work with lenders that move companies a lot and they will call in with their gmail or new company and it automatically makes a new contact instead of them being linked by the same cell phone number. We should not be able to have same name and cell phone number with new emails being input.
Only use if you want to grow
What do you like best about the product?
There are alot of CRM choices available, Hubspot is in my opinion the best choice. There are other CRM's that have more advanced features, but unless you have a college degree in that CRM chances are you are not fully utilizing the features. Hubspot is one of the most user friendly CRM's I have ever used and the fact that is simple for sales reps to use, means that they are more likely to use it effectively versus just going through the bear minimums
What do you dislike about the product?
Downsides are using Hubspot are the limitations on the tier below enterprise. I would love to send out more emails through sequences. Of course they could be cheaper, but they are not the most expensive option. My biggest dislike is the system issues right before an update comes out. Sometimes the system runs slow, but other times what work has been done did not save. They always apologize for any inconvenience and they are thorough in explaining the updates.
What problems is the product solving and how is that benefiting you?
One platform to handle marketing and other campaigns, tons of API's that help integrate to other platforms. We love the built in systems and we look forward to seeing what Hubspot rolls out over the next few months. I believe they are going to become the top player in the space and the updates they provide always are geared to help us become more productive
Recommendations to others considering the product:
Try it, there are competitors but Hubspot is more user friendly than other ones that I have seen.
I prefer HubSpot over Sales Force and here is why:
What do you like best about the product?
I love how modern and clean the interface is. User Experience is SO IMPORTANT in this day in age. I much prefer using HubSpot on a daily basis than that of Sales Force because of this main reason.
What do you dislike about the product?
Bugs and delays occur quite often. However, they do tend to be resolved in a timely manner. It has prevented me from doing work at time though which can be incredibly frustrating.
What problems is the product solving and how is that benefiting you?
I am able to connect with clients more due to referring to my past conversations and history with them that has been logged into HubSpot. I can also see who they are connected to and easily gather all of the information I need.
Easy in use CRM
What do you like best about the product?
I like that system shows comprehensively all information about a deal and contact on one screen so you don't have to open tens of windows. I also like that pipeline is divided into stages so you can easily track the status of each deal! Another thing is custom properties which help you to enter every aspect of data that you need!
What do you dislike about the product?
If you are a time-nerd and you want precisely track timing such as first contact date/time when the prospect entered to the specific deal stage/etc. then Hubspot won't help you much, unfortunately. However, they release constant updates so it's something that might be improved in the future!
What problems is the product solving and how is that benefiting you?
- Keep track of all leads and deals
- Set tasks and track productivity
- Analyze data (reports/dashboards)
- entering and sharing information
- Set tasks and track productivity
- Analyze data (reports/dashboards)
- entering and sharing information
Very intuitive and powerful CRM
What do you like best about the product?
I like the way Hubspot is simple and yet a very powerful CRM!
It allows me to know exactly where my customers are in their journey and have the proper communications with them. I strongly recommend Hubspot if you are looking at a powerful and easy to use CRM.
It allows me to know exactly where my customers are in their journey and have the proper communications with them. I strongly recommend Hubspot if you are looking at a powerful and easy to use CRM.
What do you dislike about the product?
There are some limitations (I'm using the free version), it may be a bit overwhelming for someone who is completely new to the plateforme, maybe a video onboarding? Otherwise, once you get your hands on it, it is awesome.
What problems is the product solving and how is that benefiting you?
I help business with their marketing strategies. We have an amazing control and insight on how our customers interact with our tool and our website. It allows us to call them when they are hot leads and close deals or follow up on previous deals.
Hubspot makes my job 100% easier!
What do you like best about the product?
I love that the CRM is connected so well with everything. I can search history very easily. The workflows and sequences are so time saving!
What do you dislike about the product?
I wish it connected with payment info for the clients. I also wish it was easier to sort some of the timeline information. Making the timeline searchable would be sweet.
What problems is the product solving and how is that benefiting you?
Time! I save so much time with sequences. I have been able to increase my pipeline exponentially due to this saved time.
Great Tool For Connecting And Maintaining Relationships With Customers
What do you like best about the product?
I love using the filters to really customize my lists so that I'm reaching out to my high priority targets for that day.
What do you dislike about the product?
I'd love to see a more intuitive merging system for duplicate accounts.
What problems is the product solving and how is that benefiting you?
We're making connections, keeping track of sales activities, and assigning workflows accordingly.
Recommendations to others considering the product:
Take a look at how simple it is to set up call lists and integrate dialing software!
Overall a Solid Platform
What do you like best about the product?
Hubspot is intuitive and easy to catch on how to use the basic functions. Things are not really hidden out of the way and support is quick to answer through the chat bot.
What do you dislike about the product?
The UI for workflows and not allowing duplication of tree branches or sections. It would be nice when creating more advance marketing flows as well as being able to push data from contacts/companies to deals and vice versa.
What problems is the product solving and how is that benefiting you?
It has allowed us to allow sales people to focus more on sales and less on worrying if the records are being handled properly.
Recommendations to others considering the product:
A good mid-market solution.
Hubspot is the best!
What do you like best about the product?
It makes keeping in touch with potential customers (and past customers) very easy! Our team is able to make notes that we may not keep otherwise about our customers. It makes everything very organized.
What do you dislike about the product?
The inbox tab could be a bit more deep for responding from the inbox and not going to a customer card
What problems is the product solving and how is that benefiting you?
I no longer have to keep reminders everywhere to get back with customers. Very tedious tasks are being done with sequences. Templates standardize the tone the team sends to our customer base
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