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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Anthony"Tec T.

Hubspot

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
its a great free tool. i was hurting for a crm to use, found HubSpot i enjoy it
What do you dislike about the product?
customer support isn't very good. even though i know its free and if i pay you apparently get some. but i really thing it could be better even for free.
What problems is the product solving and how is that benefiting you?
keeping organized. being able to keep up with just myself in where i stand with my clients.
Recommendations to others considering the product:
If you are a digital marketer, this is the right free crm to use. its really good for free.


    JR H.

Organized, efficient tool for bringing together our network

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot has been excellent in tracking the the vast conversations we have in our network and ensuring an efficient and up to date pipeline is constantly expanding and moving forward!
What do you dislike about the product?
Pricing structure is high and moving into larger databases has been restrictive for us in expanding more.
What problems is the product solving and how is that benefiting you?
We have been solving our ‘drop the ball’ on any conversations. All of our network are frequently being seen and touched by us.
Recommendations to others considering the product:
Test the trial version!


    Medical Devices

Beneficial and Effective.

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
It has allowed us to better qualify our leads coming in as well as allowing us to build a better lead profile. the tracking and reporting features are also incredibly helpful in our field. From the marketing side we have found it incredibly helpful. Allowing us to run campaigns and targeted marketing.
What do you dislike about the product?
We have Hubspot interfaced with SugarCRM and the interface can be a little bit spotty sometimes.
What problems is the product solving and how is that benefiting you?
It has allowed us to better qualify our leads coming in as well as allowing us to build a better lead profile. the tracking and reporting features are also incredibly helpful in our field. From the marketing side we have found it incredibly helpful. Allowing us to run campaigns and targeted marketing.


    Rachele M.

Great Software for your business. Love it

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
I like that thanks to Hubspot I can manage a lot of leads with the help of templates, sequences, tasks and all the tools it provides.

It is also easy to create marketing emails, blog posts and landing pages.

It makes my life better.

The only thing is that it can become expensive but it is worth it
What do you dislike about the product?
The thing I don't like in HubSpot is that Deals filters are not connected to Contact filters.
This is something that complicates my process during work. This is the only thing I can think of
What problems is the product solving and how is that benefiting you?
without HubSpot, I could not manage this big amount of leads, tasks, email and everything would be more complicated since I am a 1 woman show! :)
This is great because in 1 place I can handle the entire business process
Recommendations to others considering the product:
Try the Free Demo and decide if this is a good tool for the growth of your Company.


    Steve W.

Keeping Everyone on The Same Page

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot has all the features you need to keep the team apprised of details and next steps around a sale. From the stages in a sales life-cycle to the ability to track notes and tasks on a sales opportunity, Hubspot really gives us everything we need.
What do you dislike about the product?
I would like more predefined drop-down of usual cases a deal fails. This way they could be organized by category and easily do a retrospective on lost sales opportunities.
What problems is the product solving and how is that benefiting you?
With sales being a hat many of our member wear, HubSpot keeps us in-the-know on the current happenings of each opportunity as well as keep us moving to make sure each deal has a next step.


    Frederique D.

How Hubspot saved my co-op

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
I really enjoyed working on hubspot during my employment, I always thought data entry and other jobs like it would be dreary and boring, yet hubspot showed that data entry can be functional and pretty. I went through the new updated beta version and I have to admit that I love how functional and user-friendly it is.
What do you dislike about the product?
I have to admit that there were quite some bugs after said beta became live, thought those were usually quickly resolved.
What problems is the product solving and how is that benefiting you?
It helped me enter data for the company to ensure that all was in the right place and updated. as mentioned before I was shocked by how easy it is to use and how functional the data is displayed for anyone to see.
Recommendations to others considering the product:
Use it, it makes data entry better


    Information Technology and Services

A nice CRM to use with HubSpot Marketing Automation

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
We also use the Enterprise version of HubSpot's Marketing Automation so I really like the seamless cross over between both the Marketing and Sales side.
What do you dislike about the product?
I wish there was a better way to report of documents on the sales side. We have a large amount of sales sequences created that include linked documents but we can't pull a report to see what is specifically working the best. Are people opening that document? Downloading it? We'd love to be able to see a report across the board so that we can edit where needed.
What problems is the product solving and how is that benefiting you?
Having all our information in one centralized location is KEY for us. We've had a few different databases in the past and teams would have to go hunt for account information. The CRM tool, partnered with the marketing tool, has been a game changer for our company.
Recommendations to others considering the product:
Great too, very easy to use. If it's missing something that you are looking for, ask them about it. There's usually a workaround that they can assist you with. I would be very upset if we switched off this tool since it really does work perfectly with the marketing side as well.


    Information Technology and Services

Automation - Exactly how you want it.

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
Workflows.

Workflows within HubSpot are absolutely fantastic... Once you've got your head around how to create them,(it can be tricky to cover all matter of events) workflows will essentially do all the heavy lifting for you. Myself and the team I work with have created lots and lots of workflows. The more workflows you create will definitely impact how much work you do (or don't) have to put in yourself. If you're new to using HubSpot for sales, I'd really recommend getting some training using the workflows feature.

This also crosses over into marketing too... If your team is frequently emailing contacts, you can initiate several workflows that can take control of the prospect/client journey - triggering multiple emails based upon intent such as clicks and opens. Essentially if you create the content, you can reuse this content in a lifecycle thanks to the help of HubSpot workflows.

Back to sales however: Whether it be notifying you of a prospect entering a particular deal stage or assigning a particular salesperson to an account, workflows are absolutely my personal favourite feature. within HubSpot sales.
What do you dislike about the product?
I personally have no issues with the Sales side of HubSpot, but I hear the marketing side could do with more in depth pop-up creation. They currently use Privy, which i know integrates with HubSpot, however it may be worthwhile improving the popup function.
What problems is the product solving and how is that benefiting you?
Data. Tracking data through each deal stage, never losing contact with a piece of data. Previously we have had contacts drop out of our stages not because they weren't interested, but because of the poor tracking that previous software was capable of.
Recommendations to others considering the product:
As I mention in this review, please ensure you embark on training for workflows, they are absolutely essential.


    Online Media

For inbound sales Hubspot is my favorite CRM so far, after trying Salesforce, Sugar, and Pipedrive

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
My favorite aspects are the smart sequences, I like the ability to see and compare different sequences open rate, snippets, and Learning Hubspot School with Certificates.
What do you dislike about the product?
I dislike it for outreach, cannot import contact or info from LinkedIn which is very frustrating, a simple recommendation would be to have an add-on on google to import Linkedin profiles. Secondly, as a startup, HS had a few technical issues that made the software not available, which was frustrating at times. Last recommendations: I would like to have the ability to create ques by filtering all the different types of properties rather than the only designated columns, and ability to have sequences that vary slightly depending on properties.
What problems is the product solving and how is that benefiting you?
Trying to become more efficient, do more touches in less time and deliver relevant information to the client/prospect. Also, trying to qualify/disqualify as quickly as possible to differentiate good from bad leads and allocate my time wisely. At the end of the day, the main focus is improving the overall sale cycle to increase sales.
Recommendations to others considering the product:
Works best for inbound sales and marketing funnels


    Pamela Klarrizz D.

Hubspot time saver

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
What I like the best is the sequence. It is my first time to experience that and it really is a time saver. I like hubspot crm because it is very user friendly. I also like task management especially the queing part as it also saves time and allow you to know what to finish first or the nearest deadline that should be done first.
What do you dislike about the product?
As of now I do not notice any unlikable features because everything is very organized and easy to learn. It is very useful especially in sales.
What problems is the product solving and how is that benefiting you?
I think it helped me monitor my leads and my sales, it help me be on track since it has detailed deals with amount that I can see what I need to follow up and push through. It helps you for manage your task very well as it has a due date for each task you make.
Recommendations to others considering the product:
To all that are looking for hubspot, I would highly recommend this as it is very organized , it saves time, it helps you out monitoring all the details of the contacts and sales leads. It is the best as it is very easy to use and understand how it works. It help you finish tasks on time because it determines the deadline of each task so it allows you to know which comes first or which can be done at a later time. It also gave you opportunity to sit back and relax as you follow all your schedules events and task.