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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospitality

Love Hubspot!

  • June 03, 2019
  • Review provided by G2

What do you like best about the product?
Fantastic CRM!

It's great to have all the information in one place and to be able to make calls and set tasks so nothing falls through the net. I also love the ability to learn through their academy ensuring that I can use Hubspot effectively.
What do you dislike about the product?
Support can be a bit slow and frustrating
What problems is the product solving and how is that benefiting you?
I have everything in one place and can plan my day effectively. It solves having to use a dfferent platform and if you do they are normally able to integrate.
Recommendations to others considering the product:
Use the academy as it's a great way to learn how to get the most out of the system


    Jasmine C.

HubSpot A specific tool for customer relation management.

  • June 02, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is one of the best tool for sales business and it comes with many reliable features for work. It’s mostly known as CRM (customer relation management) tool and allows us to customize product features as requirements. It integrated well with social media applications which helps us to introduce our product in front of online customer. Customer tracking feature is very effective for our business which enable us to track customer and communicate with them for further details.
What do you dislike about the product?
As HubSpot is an online tool so it also has some limitations which not gives us full freedom to work and feature of this tool is relatively tough for new user rather than Zoho CRM. While working with this tool small bugs occur during work and report feature still has some lacking. If we are looking for more tools for better work, then HubSpot is very expensive tool while purchase premium version.
What problems is the product solving and how is that benefiting you?
HubSpot is trending tool for customer relation management and features of this tool work great for our business. We can easily get customers for deals and also customize product features as requirements of clients. HubSpot is best tool and it serve us in various ways such as Lead management, customer relation management and for Pipeline line management. It installs easily in our systems and mobile version is also available which enable us to work from any other place.


    Information Technology and Services

It is a sophisticated and user-friendly CRM

  • June 02, 2019
  • Review provided by G2

What do you like best about the product?
It has a nice and easy graphical interface. I like its ability to optimize the sales cycle, because of this, we can capture more leads and increase the performance of our team.
As for statistics, HubSpot provides complete reports, and are beneficial to make decisions.
What do you dislike about the product?
Nothing. Hubspot is an excellent CRM, honestly I have no complaints.
What problems is the product solving and how is that benefiting you?
The efficient management of information from leads saves us time in research, and this fact, allows us focus our efforts on improving digital marketing plans and present relevant content for our clients.
Streamlines operations between marketing and sales teams, I could say that synergy improves in the organization.
Recommendations to others considering the product:
It is the best choice of CRM you can do, because it significantly increases productivity in marketing and sales teams.


    Keila M.

Hubspot is ideal for working with CMS platforms

  • May 31, 2019
  • Review provided by G2

What do you like best about the product?
We like this software because of the extensive portfolio of SEO options it has. It is very good to follow up, as in the case of its keyword tracking function. It presents a good A / B test management system, and allows you to manage landing pages, in order to quickly convert visitors to our site into customers. It integrates very well to CMS services, such as wordpress. We also like its lead nurturing function.
What do you dislike about the product?
Firstly we do not like the fact that Hubspot has so many shortcomings when sharing files. An example of this is that it does not even allow links to create access from our website to any other. We do not like your market research management tool (in the case of trending). Its price is very high. $ 200 a month is a pretty expensive amount.
What problems is the product solving and how is that benefiting you?
Hubspot has helped us a lot with content management within our website. It has also been beneficial for managing the analytics of our marketing campaigns, which can now be easily exported in different formats. It has been useful to review all the data of our contacts, and to analyze our needs as a company, in order to know how to create better marketing strategies.
Recommendations to others considering the product:
Hubspot we liked it a lot. We recommend it to better address the sales opportunities, and to obtain our accounts with which to work in a short time. It is quite useful to retain customers, and to make our sales processes more secure.


    Computer & Network Security

HubSpot CRM has essential features to manage contacts

  • May 30, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is a CRM that offers tools to easily organize the customer base. The interface is simple and easy to setup. It is a very efficient system to process leads, communications and records. It allows synchronization with mobile devices and updates information constantly, which provides versatility to the software.
In addition, it has an integration tool with third-party apps such as email platforms and sales software.
What do you dislike about the product?
So far, I have not had a bad experience using HubSpot functions.
What problems is the product solving and how is that benefiting you?
It suited our needs. The customization improves the effectiveness of the processes we perform in the area of marketing and sales. It's great to reduce the time to record and process data. It impedes team productivity.
Recommendations to others considering the product:
It is versatile to handle leads. It facilitates the sales process.


    Daniel P. F.

Perfect system that has been adapted to my needs.

  • May 30, 2019
  • Review provided by G2

What do you like best about the product?
I like this system because it allows me to automate many processes in my marketing business, it also lets me see the behavior and acceptance of customers in relation to the products offered and their respective opinions. One of the functions that I have not seen in other programs is that it allows me to see when clients open my sent emails.

In addition, this system allows me to save time, since I can automate many processes that are simple but take time and effort. This system has a very friendly interface that allows me to use this system quickly without having much knowledge of the system, but has many tutorials that are helpful in the execution of tasks.
What do you dislike about the product?
I have no complaints about this system, even having a lot of time using it, I find it excellent and very helpful.
What problems is the product solving and how is that benefiting you?
Thanks to this system I have been able to register a constant productivity, facilitating to my team an optimal work that has left us a lot of performance in all this time. This system has also allowed me to increase the list of emails and reach a large number of customers.

This system has an excellent technical support team that has allowed us to know more about all the benefits of Hubspot CRM, they have also been like our supervisors giving us all the attention and monitoring of the problems that may have arisen with the system.
Recommendations to others considering the product:
I highly recommend this system, because it has been a real blessing to be able to use it. If you are not convinced, you can learn more about its functions using its free version.


    Bryan N.

Free CRM that is good for a smaller sales team but may not be good for a large organization

  • May 30, 2019
  • Review provided by G2

What do you like best about the product?
Implementation is quick and easy. Set up is simple. UX between the web and mobile applications is seamless. For a small team, this is the solution that has the most value for the price and time invested.
What do you dislike about the product?
HubSpot uses a freemium model, so at times there may be functionality that is not accessible unless you upgrade to a paying version. HubSpot is not as easy to customize as we'd like for using the free version.
What problems is the product solving and how is that benefiting you?
Our stores operate individually and because of that, each store runs a small sales team. These teams don't have a CRM to manage their leads and customers, so HubSpot filled that gap.


    Judith B.

i love this sales product

  • May 30, 2019
  • Review provided by G2

What do you like best about the product?
I like how I can make an assignment once a day and have me informed when the time has come to chip away at that particular errand. I likewise like how I am being informed at whatever point my customers open the messages I sent to them. It causes me be associated and refreshed to them in a convenient way and take care of their worries right away. HubSpot Sales encourages me to be compose at work and makes me viable in carrying out my responsibility.
What do you dislike about the product?
There's very little I detest as they are always tuning in to the field and refreshing their framework to help our needs.
What problems is the product solving and how is that benefiting you?
HubSpot Sales encourages me making or achieving every day telephone calls and messages as far as reaching my customers and keep on being a powerful representative in my industry, Marketing and Advertising as we had the option to follow what number of email have we sent and what number of email have been reacted by customers. HubSpot Sales likewise encourages me to be effective in doing reports and for an increasingly precise introduction to my supervisors and partners.
Recommendations to others considering the product:
The team is always looking to improve the product - I feel that they actually want feedback and they want to actively work on it. I'm recommending it to all of my Retail friends!


    Jeanie B.

Everything you need to grow

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot has everything your business needs for Marketing, Sales, & Customer Service
What do you dislike about the product?
A lot of the tools have been moved around and it can be hard to find items. HubSpot has been pushing new tools out and sometimes the developer area/page editor will just go down and you can't do anything.
What problems is the product solving and how is that benefiting you?
We use HubSpot to track everything from our inbound marketing efforts to our sales and customer service. Without the CRM we wouldn't be able to keep in contact with potential clients and forecast our sales funnel.
Recommendations to others considering the product:
HubSpot's CRM has everything you need!


    Hannah S.

First time business development representative

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
I love that you can create a customized backend experience so that your daily routine is partially automated. It's great to not have to worry about what I'm supposed to do next; HubSpot creates tasks for me and notifies me when they need to be completed. I also like that I can see how many times someone opens an email.
What do you dislike about the product?
HubSpot's contacts, companies, and deals do not automatically associate. This makes it really confusing at times and also creates extra work for me when I have to go through and manually associate all of them. It also really bothers me that HubSpot doesn't automatically search for duplicate companies and contacts when importing a list. This has created issues for me and my time. At times, people have been working the same company without realizing it.
What problems is the product solving and how is that benefiting you?
I primarily use HubSpot for sales. I have also realized that HubSpot can be a great tool for organizing my workflow.
Recommendations to others considering the product:
It's fairly easy to use and very helpful for sales. I would suggest starting with HubSpot and then moving to something else if it doesn't fit your need.