Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Great tool to follow up on prospects.
What do you like best about the product?
Paid version allows for phone calls & email directly from the template.
You can use templates, and link up to your gmail or google calendar.
You can use templates, and link up to your gmail or google calendar.
What do you dislike about the product?
I love the tool, its incredibly flexible. All our team, young and old uses the tool to follow up tasks and prospects. I've been using it for more than a year, and its a huge step up from a calendar or agenda, or spreadsheeting. All the visualization options, like tables and boards are great to use.
What problems is the product solving and how is that benefiting you?
i am able to organize my workflow on a daily, weekly, and monthly basis.
Recommendations to others considering the product:
Give it a try, i think its best CRM tool out there that you can implement easily. We help set it up for a good deal of our clients and they love it.
Excellent Communication Tool
What do you like best about the product?
All communication in one place - calls, emails, tasks, notes, etc. Love that there is a mobile app for convenience and work on the go.
What do you dislike about the product?
There are way more features and capacity than I understand or use.
What problems is the product solving and how is that benefiting you?
Scheduling and automating tasks has increase my work efficiency! Also great for a team when we need to cover for each other. All the information is there in one place.
Recommendations to others considering the product:
Use the HubSpot Academy! There are excellent resources available for maximizing HubSpot functionality!
Premier customer interaction platform
What do you like best about the product?
HubSpot's CRM is easy to use. It helps me streamline interactions with leads and allows me to automate processes, sort people, and make notes easily.
What do you dislike about the product?
The only downside to HubSpot CRM is getting others on board to use it for other tasks, like hiring. Once they've seen how my team use it, however, they're more interested.
What problems is the product solving and how is that benefiting you?
We talk to a lot of people. Using HubSpot has made it easy to capture these conversations, categorize leads, and have more context when I follow up with someone.
Recommendations to others considering the product:
Take a look at their excellent online trainings. You'll see how easy it is to use.
Great CRM for small businesses
What do you like best about the product?
There are a lot of great features offered for free with Hubspot, and the paid features are good as well. It does a good job of offering most of the expected features in a CRM for free, and the pricing is reasonable for the pro plans.
What do you dislike about the product?
The only downside of using Hubspot for me has been using the blogging tools and landing pages tools in conjunction with a non COS hosted website.
What problems is the product solving and how is that benefiting you?
We have a way to track customers, deals, as well as marketing efforts and impacts all in one place which is something we never had before, this has helped drive sales.
Recommendations to others considering the product:
I recommend HubSpot to any company looking for a CRM to start with. The free tools give you everything you need to get started, and the paid plans will support growth once you get comfortable with the base set of tools.
CRM is FREE and pretty powerful!
What do you like best about the product?
Most of the time when something is free it’s a trial period of it’s just not very good. Hubspot’s CRM is free for life and great for small to medium businesses looking to start utilizing a CRM.
The mobile app is handy. You can text,email, of call directly from the app and Hubspot will keep track of everything. It even automatically asks for notes on the conversation after a call. The app will alert you when the customer opens an email that you sent them. Pretty cool.
The mobile app is handy. You can text,email, of call directly from the app and Hubspot will keep track of everything. It even automatically asks for notes on the conversation after a call. The app will alert you when the customer opens an email that you sent them. Pretty cool.
What do you dislike about the product?
In order keep track of emails, texts, phone calls you have to make sure to send those from within the app or website. Otherwise it won’t track it as a contact point. You have to remember to always open the app and send from there. It takes some time to remember it and I still forget now and again even after a few months.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is helping me keep track of my clients and makes it so easy to go back and see the different stages of development for each client.
HubSpot is super user intuitive, and the automation saves us hours!
What do you like best about the product?
I love workflows and sequences. I am saving tons of time by enrolling contacts so that they get the information they need when they need it, and I can standby to assist in ways that make the most sense to them, rather than manually setting reminders or playing phone tag.
What do you dislike about the product?
There aren't many things to dislike. I wish it communicated with some of our other software, but I believe that's more a dislike of our other software because HubSpot does integrate with some other platforms we've used. I also wish there were better pricing for the non-profit sector.
What problems is the product solving and how is that benefiting you?
Time saving--automation, workflows, booking meetings. Also the personal touch--HubSpot makes it easy to connect with people on a real level. It's not about sales; it's about relationships and connectivity.
Powerful and easy to use.
What do you like best about the product?
The software interface is intuitive and easy to use. Getting new employees up and running is easy. The queries are fast. It makes managing data easy.
What do you dislike about the product?
Basic reporting is great. Tracking email opens and clicks is what you'd expect. Tracking lead and deal progress also meets our needs. Integrated tracking that shows company and lead contacts is lacking. It would be nice to have a report that shows a list of the contacts at each company, when they were last contacted and what type of contact was attempted.
What problems is the product solving and how is that benefiting you?
The website and social media integration is amazing. The ability to easily create customer journeys and triggers is simple and powerful. We are collecting website leads and immediately putting them in the sales funnel. We paid for initial website design and development as well as CRM set up. But now that everything is in place new lead forms, landing pages, and customer data management is mostly handled by the marketing team.
Recommendations to others considering the product:
HubSpot CRM is simple to use and very affordable. It is a great value. While it is not as powerful as Salesforce, it is robust enough to meet almost all of our needs. And the value and ROI more than make up for some of the advanced reporting and interrogations available from Salesforce. The administration is powerful, yet simple.
Game changing CRM
What do you like best about the product?
I love the layout of the software and user interface design. It's so easy to connect the dots in Hubspot it truly improves my daily workflow and increases efficiency. To top that off, the training and support offered is notable. Quick response time, loads of support articles and the agents are helpful, nice and know their product. We've made suggestions to the software over the past 2 yrs and have seen lots of changes but nothing too overwhelming to the user. They actually listen to us!
What do you dislike about the product?
At first, there were some integrations that were a bit clunky or properties missing from the client record but the suggestion we made were heard and responded to with action. 2yr later the software is even better than our first impressions. With automations as well, the work is done for us which frees us up for more time to connect with qualified leads and move prospects along to closed sales.
What problems is the product solving and how is that benefiting you?
Centralized, reliable CRM increasing efficiency, streamlining workflow and making it easy to track leads, monitor your pipeline and even customize to each users needs some of the interface,
Recommendations to others considering the product:
If you are looking for a way to track leads, conduct inbound sales, monitor your deal pipeline and not compromise on integration, Hubspot is for you. Top that off with stellar support and training tools, you can't go wrong. Not to mention the user interface design is easy on the eyes, well thought out and simple to adjust to and use.
Excellent experience
What do you like best about the product?
I found the lessons extremely helpful to learn how to navigate Hubspot and get the best use out of it. I also like how you can buy different packages such as sales package, marketing package etc, so you are only paying for the things you want to use. It helps to be able to organise a lot of my workload in one system so it's harder to miss anything.
What do you dislike about the product?
Whilst there are a lot of integrations you can use, such as Mail chimp, unfortunately you can't integrate some other systems we use, such as campaign monitor. It can sometimes be hard to find certain things you want to use on the website and I think it could be better organised and placed somewhere that makes more sense - although this does become easier with time like anything.
What problems is the product solving and how is that benefiting you?
I can create sequences and tasks which prevents me from missing or forgetting to follow up leads, especially during busy times. It's great to be able to organise so much of my work on one system. It has saved me, and the company I work with a lot of time and money.
Recommendations to others considering the product:
The HubSpot team are very helpful if you have any questions, make use of them and contact them. Use the free training sessions they offer, they are very helpful and give new, up to date insight which you can add to your current knowledge.
It can be difficult navigating the website at times but gets easier over time and worth spending some time on.
It can be difficult navigating the website at times but gets easier over time and worth spending some time on.
Quite good
What do you like best about the product?
The most thing i like about HubSpot platform is that we are able to customize it as to use it in the best and easiest way possible
What do you dislike about the product?
From a time to another we might face some technical issues
What problems is the product solving and how is that benefiting you?
Reaccrediting ancien customers and qualifing new ones
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