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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    E-Learning

An efficient, hassle-free CRM and (dare I say?) fun CRM

  • August 14, 2019
  • Review provided by G2

What do you like best about the product?
The fact that it's saves you so much time on administrative tasks and it so easy to use. HubSpot Sales makes it easy to store contact data automatically, and does a really good job at keeping manual contact data entry is kept to a minimum. The email plugin, which gives you the option to store and track emails natively from your inbox is a great time saver too.
What do you dislike about the product?
It'd be nice to have a few more customisation options for deals and contacts. This is something that would be especially useful for when you have recurring reviews, such as yearly subscriptions for your clients.
What problems is the product solving and how is that benefiting you?
The main one is around integration. We use HubSpot's marketing tools for most of our marketing campaigns and using a CRM that exists in the same system (ie. HubSpot) means that we don't have to spend time troubleshooting data discrepancies and syncing issues.

I really like the meeting booker calendar feature as it makes it so easy for prospects to follow up with you. Also, the reporting features are really useful for measuring prospecting activity.
Recommendations to others considering the product:
If you want to keep your data up to date and clean, then make it as easy as possible for your sales team to maintain the accuracy of data by finding a balance between what data can be automated (using HubSpot's workflow) and what you would like sales agents to enter.


    Ben L.

Great tool for contacting, scheduling and tracking customer base.

  • August 14, 2019
  • Review provided by G2

What do you like best about the product?
ease of use! when bringing on new users/employees the training process is quick.
What do you dislike about the product?
filtering tool, difficult to edit, making changes to filters require admin access.
What problems is the product solving and how is that benefiting you?
keeping up with scheduled follow up with prospects! No need to be concerned with a follow up being overlooked.
Recommendations to others considering the product:
Consider HubSpot for your CRM needs. Once you experience the ease of use you will be convinced.


    Marketing and Advertising

Easy to Use and Great Functionality

  • August 13, 2019
  • Review provided by G2

What do you like best about the product?
Its ability to connect to many different services and it provides a ton of functionality
What do you dislike about the product?
Everything else sometimes lags behind - or hubspot only does things its way - everything has to be done through hubspot
What problems is the product solving and how is that benefiting you?
You cannot split contact lists while in hubspot - you have to export and manually split - then reupload


    Abel J.

A Happy Hubspot CRM User

  • August 13, 2019
  • Review provided by G2

What do you like best about the product?
The part where my whole sales informatics is available on a single platform makes it a great too, the ability to see if the Email has been opened or not allows me to understand if my message has reached the recipient
What do you dislike about the product?
Limitations in customizations is one issue that is limits our use to hubspot CRM to the best of its ability
What problems is the product solving and how is that benefiting you?
Email Marketing is much better with hubspot, HubSpot also helps us keep track of all the developments that is happening in with our sales process
Recommendations to others considering the product:
Make use of the academy and get the best out of the platform, its has a lot to offer and it will definitely make your job a lot easier, integration is so and the visibility and transparency in between tour team would improve a lot more and it is easy for the management to keep track with the developments in the Marketing and sales aspect of things this helps them to take the needed decisions and calls need to enhance the team when ever required. The Email marketing campaign can really take off with the help of hubSpot if the guidelines are followed correctly. Make use of the academy to get the best out of HubSpot


    Michael T.

HubSpot Sales Software

  • August 13, 2019
  • Review provided by G2

What do you like best about the product?
The best part of HubSpot is the user friendliness and having everyone in one place.
What do you dislike about the product?
Some of the features which should be editable are not such as call outcome options. This would improve experience if they were editable like many other parts of HubSpot to suit the user.
What problems is the product solving and how is that benefiting you?
Fast calling of prospects, tracking activity, logging new deals and analytics.
Recommendations to others considering the product:
Make it more editable.


    Jean-Michel D.

User friendly, fun to use!

  • August 12, 2019
  • Review provided by G2

What do you like best about the product?
The CRM is so easy to use. I got quickly into it and now I couldn't work without it.
What do you dislike about the product?
I'd like the system to be able to automatically match doubles without needing me to check them.
What problems is the product solving and how is that benefiting you?
I have became one of my team's good salesman quickly.


    Sangeetha V.

Organised tool to do my day to day activities

  • August 12, 2019
  • Review provided by G2

What do you like best about the product?
Assigning tasks to my contacts ensure that I do not miss out any follow ups
Filter options are handy in helping me save my time
Reports help me analyse my performance
What do you dislike about the product?
Every option is helpful, maybe you can try adding an option to make a contact inactive, if the customer is not interested
What problems is the product solving and how is that benefiting you?
Following up on task as well as the reminders that i get for it
keeping a track on the deals, emails sent
my own performance can be analysed,
On the whole my work is well organised
Recommendations to others considering the product:
If you would like to keep your work organised, use Hubspot


    Information Technology and Services

HubSpot is everything you need for your sales activites

  • August 12, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot helps you to organize your sales activities and lets you easily reach out to all of your leads/contacts. I really like the Outlook integration and easy to use interface.
What do you dislike about the product?
The only thing I dislike is the fact, that it doesn't offer a more complex lead nuturing.
What problems is the product solving and how is that benefiting you?
Contacting a lot of prospects and keep in touch with my clients.
Sending out email sequences.


    Fiona M.

Great CRM Would recommend to anyone

  • August 12, 2019
  • Review provided by G2

What do you like best about the product?
its so easy to use and so efficient I really like the sequences and automation save me so much time to reach our customers and potential customers also the plug in with Sales Navigator
What do you dislike about the product?
I would just like to be able to send bulk email to more than one person. I like it all , I cant fault the system at all really
What problems is the product solving and how is that benefiting you?
contacting people , managing the data effectively, sending sequenced emails save me so much time
Recommendations to others considering the product:
its so much better than salesforce and sop easy to use, easy to track data and keep on top of tasks


    Marketing and Advertising

LOVE Hubspot !!

  • August 10, 2019
  • Review provided by G2

What do you like best about the product?
The thing that I enjoyed the most about Hubspot CRM was the customer service/support that was included in our plan. Each representative was super helpful and able to help me figure out exactly what I needed to do. I also loved the user-friendly platform, the features were placed in the right place and easy to find.
What do you dislike about the product?
What myself and the company disliked the most was the pricing for the sales platforms and the marketing platform. We stuck with the sales plan but we realized that to get the most out of the service, you needed to buy the marketing plan as well. The sales plan is cheaper and the marketing plan is so much more.
What problems is the product solving and how is that benefiting you?
The advertising agency that I work for acquired Hubspot for a few months, so it is a new platform that the entire company is getting familiar with. Since then, things have been running smoothly and has helped us
Recommendations to others considering the product:
To get the most out of the software, make sure your company is willing to purchase the sales and marketing plan.