Sales Hub Enterprise
HubSpotExternal reviews
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Top of the line CRM with a slight learning curve
What do you like best about the product?
Has every advanced and top of the line features of a CRM and more. Phone calls and emails are all integrated and notes can be pinned. Company profiles have all contact's notes and logs accessible to allow business owners and employees to see the full picture.
What do you dislike about the product?
There is a slight learning curve and can be confusing at first. Most CRMs have that slight learning curve at first, but Hubspot may feel overwhelming at first. Another thing I dislike is also the price. Compared to other CRM's out there, Hubspot is pretty expensive and might not be the best CRM for company's on a budget.
What problems is the product solving and how is that benefiting you?
Slowly starting to integrate sequences for certain contacts. This makes the automated process easier to manage.
Recommendations to others considering the product:
If you want a top of the line CRM, Hubspot is the definite way to go.
Hubspot CRM is the best!
What do you like best about the product?
The CRM is so easy to use and a recent update made it much easier to navigate through!
What do you dislike about the product?
I really do not dislike anything about Hubspot and the Hubspot CRM.
What problems is the product solving and how is that benefiting you?
The biggest benefit is helping my organization organize our contacts in one place and be able to do our contact management here.
Recommendations to others considering the product:
Hubspot CRM is a great choice for your contact management. Not only is it awesome and is there ease of use, the support team is unmatched!
Effective tool
What do you like best about the product?
Hub spot make managing leads very straight forward and easy to manage follow up. The auto 3 day reminder task as well as the automatic sequence settings really do streamline b2b sales.
What do you dislike about the product?
sometimes its glitchy. but so am i. hashtag we have an espresso machine. Some of the imported info doubles up and or flip flops names. this could be from source info in some cases but it can get a but sloppy at times.
What problems is the product solving and how is that benefiting you?
time management when it comes to follow up with leads. it has vastly improved our efficiency when it comes to tracking metrics, sales, and people that have hear enough from us.
Recommendations to others considering the product:
just do it man. it has proven to be a very user friendly upgrade. if you need a management tool to keep on top of where your a game, this would be it.
Efficient and Well Organized
What do you like best about the product?
Easy, organized access to leads.
tracking of emails
great email templates
dashboard very simple and user-friendly
emails directly through the system
tasks organized
tracking of emails
great email templates
dashboard very simple and user-friendly
emails directly through the system
tasks organized
What do you dislike about the product?
notifications turn off too frequently, names get mixed up
sequences could be different, maybe more personalization.
email notifications need to be fixed.
the task format.
filters-make them more personalized.
sequences could be different, maybe more personalization.
email notifications need to be fixed.
the task format.
filters-make them more personalized.
What problems is the product solving and how is that benefiting you?
Made it more organized.
the filters have solved many problems. I am able to receive the information I need much faster.
lead status organization.
the filters have solved many problems. I am able to receive the information I need much faster.
lead status organization.
Recommendations to others considering the product:
Organize your leads before putting in,
Perfect Product for a Growing Team
What do you like best about the product?
Easy to use, easy to set up, thoughtful features. I have tried many CRMs in the past and this software packs a punch - yes it has the freemium model but honestly, when you get into Starter and Pro it pays for itself.
What do you dislike about the product?
The only thing I really dislike is the jump in price and that is, of course, shows buttons and features that would be nice to use but then makes you upgrade and pay more.
What problems is the product solving and how is that benefiting you?
HubSpot makes it easy to track progress, giving great reports to keep tabs on my team's performance while managing our leads.
Recommendations to others considering the product:
Try the free version to start and install the App and Chrome Extensions. Pretty quickly you will see the power of it after trying it for even a few weeks. Once you upgrade to a paid option I know it'll be a great move.
Only As Good As What You Put Into It
What do you like best about the product?
I really like the integration between the forms and the contacts. All of the data collected from forms on my website is fed into the creation of new contacts. This saves me a lot of time. I used to enter things manually into my former RM. There is still some hand-entered data, but that has gone down since using Hubspot.
What do you dislike about the product?
The difficulty arises when using this with a team. Every team member decides which fields are important to their specific job function. Some only need a name and email. Others need their job title and state included. This means that each team member is wanting to build different forms to capture different data. Although there is some overlap at times. I am tasked with keeping everyone on the same page and working with the data we have. This is not necessarily Hubspot CRM's fault.
What problems is the product solving and how is that benefiting you?
Customer information storage and tagging. Being able to sort using the tags enables me to present the most relevant data to the most engaged customer.
Hubsoit
What do you like best about the product?
Easy to use. The tech support is really helpful and the integration is easy to use and handle.
What do you dislike about the product?
There's a lot of things to learn so you might need a training session. But after that, it's smooth sailing from there.
What problems is the product solving and how is that benefiting you?
I can see what the prospect is doing at all times. We can see if they've checked the email, the times they have booked, etc. It's really good for marketing
Recommendations to others considering the product:
Know what you want out of the system before integrating and getting it.
Easy Referral and Communication with Team and Partners
What do you like best about the product?
I like that we can run everything in one place
What do you dislike about the product?
Some assignments can be a little clunky
What problems is the product solving and how is that benefiting you?
Creating a customer response/tracking tool for people who engage us with questions that we want to track. It makes it easy for the response team to answer, track and for managers to keep an eye on communications.
Affordable Nonprofit Tool
What do you like best about the product?
Hubspot is easy to use and is tailored to your specifications. I like how automation is a separate tab and not under marketing. There are many great features to explore for your team and social network.
What do you dislike about the product?
What I don't like is duplication of same entries when importing. Wish there was a way when importing that you don't need to take the extra step to ensure merging of data with matching email addresses.
What problems is the product solving and how is that benefiting you?
We will be using it for internal use, as well as, engage with stakeholders for further engagement. We will be able to communicate with our leadership team and assign tasks when needed. Also, utilize it for email campaigns and keeping our audience engaged more in an organized manner
Recommendations to others considering the product:
Once you get a hold of it's structure and organization, it is a great tool for communicating both internally and externally with stakeholders, such as clients, program attendees, team members, donors, and potential participants.
HubSpot CRM is an Amazing Sales Tool
What do you like best about the product?
I love the ease of user for HubSpot CRM. It is user-friendly and easy to navigate. It is comprehensive and makes it easy to link and distinguish contacts, customers and deals.
What do you dislike about the product?
It does not automatically associate corresponding deals / contacts / companies. It could be a little more intuitive.
What problems is the product solving and how is that benefiting you?
It has helped increase accountability and maintain follow-ups and follow through. It has provided our team with visibility and increased our awareness as a department.
Recommendations to others considering the product:
I believe this is a fantastic tool that can help many businesses. It is user-friendly and has several integrations with existing software. It also has a variety of tools which are great for sales and marketing departments.
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