Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
It's pretty good!
What do you like best about the product?
you can track certain items and have them passed along automatically to others. I like having the team on the same page to be able to track our sales pipeline as well. Your emails automatically get inserted into the CRM after you download the plugin on Outlook, etc., making it really easy to understand when you last contacted people, who their main contact is at your company, etc.
What do you dislike about the product?
there are a few features that don't automate as well as we'd like. the system kind of makes you upgrade to a paid version to get the best experience. We are under the startup discount so we purchased the sales and marketing packages, which have given us more of the experience that we're looking for.
What problems is the product solving and how is that benefiting you?
keeping track of the clients. before, we were contacting the same clients and not maintaining a database. now that our whole team is operating on Hubspot and we're all able to be on the same page regarding our client contacts, sales pipleline, tasks and onboarding. We were having trouble with the handoff originally from our sales team to the client success team, tracking individual orders after a successful sale, so the ticket portion of hubspot has by far been the most used feature.
Recommendations to others considering the product:
get the processes in place at the beginning. it was very easy to get up and running, but harder to implement the "best practices" after we were already going. Putting the pen to paper on what you are looking to accomplish from using hubspot and each of the different features it offers will give you the most benefit from hubspot, outside of just tracking emails and contacts.
Perfect for smaller start-ups
What do you like best about the product?
I have been really impressed in using Hubspot's CRM system. As a past Salesforce and Outreach user, I was reluctant at first that we had Hubspot installed. I have been really impressed with the capabilities of Hubspot - especially for a smaller stage start-up. The CRM is clean, easy to use, with sales automation tools built right in. I really like how easy it is to scroll through a contact / company and understand the most recent activity on an account.
I like how intuitive this product is to use - its really built to do the core functions of a sales role really well.
I like how intuitive this product is to use - its really built to do the core functions of a sales role really well.
What do you dislike about the product?
It would be helpful to have the ability to tag contacts and companies within the CRM - ie; Conference, Circle Back, etc. as I know Outreach has that capability and it was helpful when sorting lists. It would also be nice to sort tasks by highly-engaged prospects - ie prospects who have opened or clicked on emails. That would help for prioritizing the task functionality.
What problems is the product solving and how is that benefiting you?
I work in a full-cycle SAAS sales role and Hubspot helps me manage my activity, run basic reports, and reach out to contacts.The benefits of using a simpler CRM (compared to a Salesforce for example) are that its easier to stay focused because there are no distracting features - it really does the main competencies I'd expect in a CRM tool.
Recommendations to others considering the product:
Don't just go for the bigger players in the space - really consider the size of your company and the actual functionality your sales reps need a CRM for and evaluate the best tool for the stage your company is currently at.
Hubspot Tasks Features
What do you like best about the product?
Hubspot tasks are super helpful and organized. The quick options to toggle between whats due today, overdue and upcoming are all helpful for forecasting work loads. And their queues are super helpful for hammering through several tasks in a limited timeframe.
What do you dislike about the product?
I do wish there were options for other interfaces like a dark mode, for when working nights. Other than that, I have nothing negative to say about the interface, or the tools.
What problems is the product solving and how is that benefiting you?
I am able to organize tasks, assigned to contacts and companies, and quickly associate contact records to specific tasks, to keep an organized workflow, and a clean pipeline.
Recommendations to others considering the product:
Hubspot is the best CRM out there, if you keep the tasks, contacts, meeting, and emails all properly associated.
When you do not associate these, it can be cumbersome, but with a little proactive work, you can keep it extremely clean, and it can help takecare of itself over time.
When you do not associate these, it can be cumbersome, but with a little proactive work, you can keep it extremely clean, and it can help takecare of itself over time.
Hubspot keeps you on Task
What do you like best about the product?
HubSpot allows me to organize my contacts and follow-ups in precise manner. The ease of use and navigation is a huge time saver.
What do you dislike about the product?
Importing data or lists from other sources is not easy or I have just not dug in enough to learn how to easily do it.
What problems is the product solving and how is that benefiting you?
I like the activity alerts to see who is opening emails and what links they are clicking. This can help me plan out next steps strategically to maximize my time.
Recommendations to others considering the product:
HubSpot is a great tool for small to large business looking for a user friendly CRM solution.
Overall a pretty good CRM does have some issues though
What do you like best about the product?
Gmail plug in is great! I love that deals can be viewed in a table or dashboard view. Love the next step date features! helps prioritize my day! interface is nice and easy to navigate!
What do you dislike about the product?
not all info is accurate, call quality issues when calling through browser (not related to internet), emails didn't get logged always, info doesn't translate from deals page to profiles and vice versa, deals would all link to customers
What problems is the product solving and how is that benefiting you?
can use deals page to prioritize your day, love the next step dates, new interface is nice! easy to navigate
HubSpot Tasks Help Me Be More Productive
What do you like best about the product?
I can see what I have to do for my upcoming day and prioritize my time. I can also see if I’ve missed something, it comes up as overdue. The task function helps keep me on track!
What do you dislike about the product?
Not all of my emails and calls show up in the company dashboard. You have to specifically go into each contact to make sure you see everything associated with them. I think you should be able to see all communications with all contacts on the first page. If there’s many contacts for one company it can be tedious going into each one to research past communication. Also I would like to be able to pin more than one note.
What problems is the product solving and how is that benefiting you?
I’m able to make notes and tag associates within if I need to communicate something to a colleague. I use the tasks diligently and it really helps me to keep track of my work. Organization is key in sales and marketing. HubSpot is a great program.
Recommendations to others considering the product:
This is a great tool for marketing and sales
HubSpot CRM is a great tool once you figure it out.
What do you like best about the product?
I like all the filters you can sort through. With the amount of data we have, HubSpot makes it manageable.
What do you dislike about the product?
What I like least is the amount of time it takes to do some reporting. I have to wait several minutes for one attribute to load and when I'm making a specific list with many needs, it takes a long time.
What problems is the product solving and how is that benefiting you?
With the research I've been doing while using HubSpot CRM, I see that it helps keep things organized. We keep everything from first contact to deals in HubSpot so it's extremely beneficial to use one tool to see the whole process from start to finish.
Positive experience with first CRM
What do you like best about the product?
The templates feature and highly customisable notification settings.
What do you dislike about the product?
An inability to actively find which emails have been opened. The notes can also become very messy if you don't develop a clear system to organise them.
What problems is the product solving and how is that benefiting you?
Tracking of all communications. Reducing the time it takes to draft many similar emails. Organising my sales activities and days.
Recommendations to others considering the product:
Trial the software in order to learn the kinks and get a feel for how well it matches your organisational needs.
The best CRM system for a sales person
What do you like best about the product?
I absolutely love HubSpot crm system for so many reasons.Training the training is not about just how to use the system but valuable information on being a better sales person and better at emails, questions to ask my potential clients. This system keeps me organized, reminders to follow up and notes on emails, conversations etc.I do not think I would want to work for a company that did not use hubspot.
Transparency... important to see the progress of everyone in the company
Transparency... important to see the progress of everyone in the company
What do you dislike about the product?
I do not like when I use a queue for task and need to delete a contact it takes me out of my queue and I have to start over...
I wish there was a more efficient way of sending emails to large groups of prospects. For me letting prospects know of ad space deadline is a priority and one by one takes forever
I wish there was a more efficient way of sending emails to large groups of prospects. For me letting prospects know of ad space deadline is a priority and one by one takes forever
What problems is the product solving and how is that benefiting you?
Training has been the best(my company has little or no training so this has been incredibly helpful
Organized I handle 6 magazines this keeps me on track for each publication and follow ups as needed
Organized I handle 6 magazines this keeps me on track for each publication and follow ups as needed
Good workflow
What do you like best about the product?
The streamlined workflow that HubSpot allows for lead generation puts the focus on efficiency, organization and meaningful engagement. By letting HubSpot help keep track of my call schedule, you free up valuable energy for quality, engaging conversations.
What do you dislike about the product?
At times, some tasks get misplaced out of queues and lists which makes you vulnerable to dropping valuable leads.
What problems is the product solving and how is that benefiting you?
How to build a database of intelligence based on phone outreach.
showing 9,441 - 9,450