Sales Hub Enterprise
HubSpotExternal reviews
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Hubsot deal review
What do you like best about the product?
Ease of access - I would consider it the Apple of the CRM's
What do you dislike about the product?
Customer relations dropped after the sale was made.
What problems is the product solving and how is that benefiting you?
Sequencing & following up with deals automatically. Our company was primarily paper-based & Hubspot helped us modernize an outdated process.
Recommendations to others considering the product:
Utiliza the onboarding & implementation specialists.
Task Master
What do you like best about the product?
The task tool is the most powerful tool on Hubspot in order to keep all followup with customers. As number one sales person within Patriot Campers™ i have achieved this by setting tasks to followup so as the customers get the appropriate service they need to make the decision to buy our Premium products.
Tasks also help me with my aftersales in followup with customers frequently in order to get repeat referral business.
Tasks also help me with my aftersales in followup with customers frequently in order to get repeat referral business.
What do you dislike about the product?
I feel that Hubspot could be more user friendly when using an IPHONE or IPAD
What problems is the product solving and how is that benefiting you?
I now know whos hot and whos not just by using my lifecycle stage. So when the our company is having a promotion i can quickly capture the people who would be interested. So effectively fishing where the fish are!!!!
Recommendations to others considering the product:
If your in the sales business then you must have your Sales Team on Hubspot. It will improve your sales dramatically. For example: Our WA dealer was using an old CRM and i switched them over to it and their sales have increased by 75%.
Ease of use and functionality. Great insight
What do you like best about the product?
Having all the information centralized in one location. This enables users having complete visibility and transparency over their customer base. The call function is great to use as it also allows you to record. Allowing you to go back and review the call and share for other team members.
What do you dislike about the product?
The training on our side to use the tool effectively wasn't in place. Be good to see if there were live webinars as I'm sure I'm not using the software to its full potential. I find the transcript from the calls isn't too accurate. Not a huge issue as you can go over the call recording, but feel like this could be improved slightly. I believe standard users should have function standard reports. I've found quite a few times I had to go back to the main user to set my permission for higher access. When customers opt-out for emails it makes it tough as we send directly from our mail server and add the email into huspspot. Add in extra step, my emails are not marketing-related.
What problems is the product solving and how is that benefiting you?
I have run a report to see whats customers have had no contact over a 12month period. This report was then turned into a task list to make contact. I'm guilty of poor time management. Setting up the task list holds you accountable.
Recommendations to others considering the product:
The training on our side to use the tool effectively wasn't in place. Be good to see if there were live webinars as I'm sure I'm not using the software to its full potential.
HubSpot CRM has been a great service for our company. It has helped us be organized, and make sales!
What do you like best about the product?
The best thing about HubSpot is the software itself, it is a great way to have all your customers in one place. It has helped us be more organized and has it has helped us make a lot of sales.
What do you dislike about the product?
I think it would be awesome if they had a phone customer service representative with each account.
What problems is the product solving and how is that benefiting you?
What has impacted the most it has been the sales!
Easy to manage, quick and efficient.
What do you like best about the product?
Everything is organised very nicely, easy to find. Great to keep everything in order.
What do you dislike about the product?
Couple missing features, I can't think off the top of my head though.
What problems is the product solving and how is that benefiting you?
Follow ups. This is where the gold mine is.
Easy to use
What do you like best about the product?
I like how it gathers the necessary information and you can use it to improve work efficiency.
I also like how there’s a mobile app, so you can still check data/information while you’re away from the computer.
I also like how there’s a mobile app, so you can still check data/information while you’re away from the computer.
What do you dislike about the product?
I don’t think I can fault it. It’s definitely the better of the CRMs I’ve used before.
What problems is the product solving and how is that benefiting you?
Work efficiency
Recommendations to others considering the product:
Highly recommended. I’ve used this and also Siebel CRM and this is definitely much more efficient.
Organization and Proactivity
What do you like best about the product?
HubSpot helps me a lot with the organization in my work and also makes it easy. Since I started using HubSpot my work has been much better. I can make many calls a day and have everything organized without my having to worry about it. All of my co-workers also felt a significant change in the pace of work. We are all working more smoothly without having to worry so much about organizing everything, as HubSpot helps a lot in this
What do you dislike about the product?
If you learn how to use HubStop, it is very difficult to have something you do not like. The tool is very complete and you can manage it easily, just strive to learn how to use it. The tool is simple for anyone who needs it to be simple. And it's complex (not pejoratively) for those who need it to be complex. HubSpot can do a lot of things and so far I haven't found one that doesn't do quality.
What problems is the product solving and how is that benefiting you?
I can organize my calls easily and quickly. That is, my work has become more dynamic.
I improved my work rate, I can make more calls a day. HubSpot has brought many benefits for me and my co-workers. We all agree that the ease of the application and its advantages are huge. Agility, organization and easy management are the strengths of this tool.
I improved my work rate, I can make more calls a day. HubSpot has brought many benefits for me and my co-workers. We all agree that the ease of the application and its advantages are huge. Agility, organization and easy management are the strengths of this tool.
Recommendations to others considering the product:
Learn how to use carefully, the tool is very complete and can help you a lot.
Great Sales Platform
What do you like best about the product?
Being able to easily import contact lists is a huge plus for us. Once imported, you can customize many fields to be able to sort through them easily and effectively to make the the best use of your time. The tasks feature
What do you dislike about the product?
The downside to HubSpot is the learning curve associated with the platform. It will take a while to learn all of the in's and out's of the platform to be able to get it where you need it to be, but once you hit that point, it is smooth sailing.
What problems is the product solving and how is that benefiting you?
Being able to effectively and quickly call through contacts through the browser is one huge help. You can run through your tasks and call through without having to type the number into a phone or application which saves a lot of time when you start adding it up.
User friendly, customize-able reports
What do you like best about the product?
Tracking of activity is easy thanks to email plug-ins, pulling reports on that activity is helpful.
What do you dislike about the product?
View of activity can be overwhelming at times. Specially when its found under a company record. Everything is there without a clean way to view per subject matter or client. Repeated activity is a bit of annoying when trying to go back in time and trying to remember what took place. The order in which its presented is a bit confusing.
What problems is the product solving and how is that benefiting you?
Helps to keep lists in order. Useful in campaigns, such as gift tracking, etc.
HubSpot is great!
What do you like best about the product?
It's extremely easy to learn and use. Their video tutorials are a game-changer, it's like taking a college course on CRM.
What do you dislike about the product?
Maybe that it caters mostly to inbound, I wish there were more outbound tools.
What problems is the product solving and how is that benefiting you?
We are working on creating more inbound using HubSpot.
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