Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Highly Customizable CRM with Effective Support
What do you like best about the product?
I really enjoy that HubSpot Sales Hub is very customizable. We can build it to work exactly for our business, and we've gone through many iterations to find a setup that works well for us. It's flexible enough to keep changing as our needs evolve, which I find very reassuring. I also find setting up different deal stages and automations to be quite powerful, reflecting our unique way of managing customer progress through our pipeline. The initial setup was relatively easy and straightforward, and the custom support is really good.
What do you dislike about the product?
There are certain bits where HubSpot Sales Hub isn't as flexible, and we have to find workarounds, but we've always managed to find a workaround in the end.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a CRM to manage all our leads and customers, serving as our single source of truth. It helps track deals, coordinates sales reps, and enhances collaboration across teams by providing a central record of activities and revenue insights.
Intuitive Interface Makes Lead Management Effortless
What do you like best about the product?
The great user interface. Managing and tracking leads is easier.
What do you dislike about the product?
It can get a little confusing for a newbie at times
What problems is the product solving and how is that benefiting you?
To maintain the CRM easily
Unified Solution with Seamless Setup
What do you like best about the product?
I like that HubSpot Sales Hub is a great unified solution, making it easier to connect with its other modules like CMS with CRM, which is very convenient for any user or organization. I also appreciate that the setup was very simple and relatively straightforward after the initial account signup.
What do you dislike about the product?
There is nothing as of now, as whatever I used it worked pretty well
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a CRM, which helps me understand how a CRM functions overall. It provides a unified solution by connecting modules like CMS, enhancing lead targeting and marketing content delivery.
User-Friendly with Seamless Integration
What do you like best about the product?
I like that HubSpot Sales Hub is user-friendly and easily accessible even on my mobile phone. The clean, clickable dashboard makes managing my day-to-day activities simple, helping me log and track everything. I also appreciate that it shares reminders for follow-ups if needed. It's great having all my data like notes, email interactions, deals, targets, and contacts stored in one place, which helps keep track of my accounts. Additionally, the setup was very seamless and was implemented in no time. The integration with my email to track interactions is also valuable.
What do you dislike about the product?
It sometimes glitches, and takes time to load even if the internet connectivity is alright.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage business leads, keeping all data, notes, and interactions in one place. It's user-friendly and accessible on mobile, simplifying daily activities and reminders. It tracks email interactions, helping me efficiently manage accounts.
Effortless Navigation and Easy Access to Key Information
What do you like best about the product?
I like how easy I can figure out who to reach out to. And how I can navigate through different information without having difficulty finiding notes and other information.
What do you dislike about the product?
Sometimes there's just too much information on screen, but they all seem to be useful. The UX seems too overwhelming.
What problems is the product solving and how is that benefiting you?
Currently, it's a bit difficult to send out messages and keep a tab open just for research. Prospecting really helps in this avenue.
Perfect Integration, Facilitate Our Sales Process
What do you like best about the product?
I love how the integrations of HubSpot Sales Hub with other platforms facilitate our operations. Specifically, the automations that manage the sales pipeline, connecting with other operational tasks and our website on HubSpot, are very valuable. We appreciate the ease of having everything in one place, which saves time and simplifies the management of different sources of information. I also find that the initial setup was 100% easy and straightforward.
What do you dislike about the product?
In general, I think HubSpot lacks an item for micro businesses in all its tiers, particularly for emerging markets. Many wouldn't pay for the license because it takes time to see benefits. Besides that, they have made interface changes due to implementing AI, which at times causes the 'muscle memory' of where certain items are to fail.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to integrate data between CRMs and manage our sales pipeline, connecting operational tasks. It simplifies by having everything in one place. The automations save time, improve traceability, and add reminders. Its integration with other platforms is excellent.
Outstanding Performance and Automations
What do you like best about the product?
I really like the performance and automations.
What do you dislike about the product?
I tend to dislike the format at times, rarely.
What problems is the product solving and how is that benefiting you?
Organization
Email Automations That Truly Impress
What do you like best about the product?
I like the email automations capabilities of Hubspot
What do you dislike about the product?
I am generally happy wityh the HubSpot Sales solution
What problems is the product solving and how is that benefiting you?
organizing clients into structured usable database
Streamlined Sales and Customer Success, Needs More for Support CRM
What do you like best about the product?
HubSpot Sales Hub is simple to use and train, allowing us to easily onboard new employees who aren't familiar with it. It's not super complicated, which is great. I appreciate that it serves as a CRM bridge between our sales and customer success teams, keeping all relevant retailer information in one place. It lets us gather information needed for onboarding new retailers and foreseeing future outcomes, while leaving notes and staying organized across different teams. I also enjoy its easy-to-use dashboards, which are quite valuable. The 2FA is wonderful for keeping us GDPR compliant. Additionally, the coaching playlists we started using are really helpful when we're assessing performance.
What do you dislike about the product?
HubSpot Sales Hub is not robust enough to implement it as a support CRM for our Customer Support team, even though it does what it needs for the sales and Customer Success departments.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes retailer information, bridging sales and customer success teams for smoother transitions. It's easy for new employees to learn, supports inter-team communication, and helps with forecasting and organization. I like its simple dashboards, compliance features, and beneficial coaching playlists for performance insights.
Seamless Sales Automation with Smart CRM Integration
What do you like best about the product?
Its integration with HubSpot's Smart CRM and its ability to unify and automate sales processes.
What do you dislike about the product?
The cost and pricing model, especially as the company grows or requires advanced features.
What problems is the product solving and how is that benefiting you?
Lack of efficiency and productivity of the sales representatives.
Loss of pipeline visibility and transparency.
Difficulty prioritizing and contextualizing leads.
Loss of pipeline visibility and transparency.
Difficulty prioritizing and contextualizing leads.
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