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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Oil & Energy

It’s so easy why aren’t you already using it

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I love how HubSpot Sales Hub makes our entire sales process simple, transparent, and consistent. As an oil & gas data SaaS company, it has become our single source of truth—every deal, activity, and customer interaction lives in one place. The clarity this gives our team is invaluable and keeps everyone aligned.
What do you dislike about the product?
There’s a bit of a learning curve with customization, especially when tailoring reports or workflows to match our specific SaaS sales model. That said, once things are set up, the platform runs smoothly and the benefits far outweigh the initial effort.
What problems is the product solving and how is that benefiting you?
HubSpot is helping us tackle customer retention, engagement, and acquisition all in one platform. By giving us a clear view of every interaction, it ensures our team can stay proactive with existing customers while also streamlining the process of bringing in new ones. The result is stronger relationships, more consistent follow-up, and better visibility into the full customer lifecycle.


    Aner S.

Great Product

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Provides a ton of great functionality for sales reps
What do you dislike about the product?
Wish the enterprise hub was less expensive
What problems is the product solving and how is that benefiting you?
Provides us a central system to manage or customer and prospect relationships


    Andre B.

Andre

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Deal stage automation and view customization.
What do you dislike about the product?
Restricted line item payment periods and quickbooks integration limitations.
What problems is the product solving and how is that benefiting you?
Visibility and reporting


    Nilza P.

Easy to use

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been using HubSpot Sales for a while now, and what I like the most is how everything feels connected and easy to use. Instead of jumping between different tools, I can manage deals, track communication, and get insights all in one place.

The reporting is super clear and helps me (and my team) understand what’s working and what’s not without spending hours pulling data. I also like how HubSpot integrates with ads and makes it easier to connect campaigns with real results in the pipeline.

Workflows and automation are a big plus—once you set them up, they save so much time and keep leads from slipping through the cracks. And honestly, the learning curve is not steep at all compared to other CRMs I’ve tried.
What do you dislike about the product?
On the downside, sometimes the system feels a bit too rigid—you have to adapt your processes to HubSpot’s way of doing things. Customization is there, but not as flexible as I’d like, especially when it comes to very specific reporting. Also, if you’re scaling fast, the price can become a bit heavy as you add more seats and features.
What problems is the product solving and how is that benefiting you?
Close deals and visibility


    Melissa Z.

Great product

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I like that it is really easy to use, you dont need a technical background
What do you dislike about the product?
There is nothing i disliked, it was very easy to implement
What problems is the product solving and how is that benefiting you?
We need more automation in our processes


    Pharmaceuticals

HubSpot Sales Hub

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I’m still learning how to use it but it’s a lot more intuitive than the programs I have used in the past.
What do you dislike about the product?
It is easier to use than other programs I have used in the past
What problems is the product solving and how is that benefiting you?
I hope it will help our team to be more productive


    Emma K.

Crm for growing sales team

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Easy navigation- intuitive level search capabilities
What do you dislike about the product?
Lack of Customization
Slow response rates and bug frequency
What problems is the product solving and how is that benefiting you?
Organization for the team motions


    Heather T.

Seamless Onboarding, Excellent Support, and an Easy Star

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
The onboarding was excellent and made it easy to get up to speed quickly. The platform feels intuitive, the setup gave us confidence from day one, and the support team has been consistently responsive and helpful. It feels like more than just software, it feels like a partner invested in our success.
What do you dislike about the product?
What do you dislike about HubSpot Sales Hub?
So far, there’s very little to dislike. We’re still learning the full depth of the platform, so the biggest challenge is simply the amount of functionality to explore. A bit more guided coaching on advanced features would make the experience even stronger.
What problems is the product solving and how is that benefiting you?
HubSpot is helping us organize our sales process in one place, track activity, and get real visibility into what’s working. It takes away the guesswork of scattered tools and gives our team a system they can actually use every day. The benefit is better follow-up, more efficiency, and a clear path to hitting our goals.


    Automotive

Great tool for ticket

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use for sales team in order to get more leads.
What do you dislike about the product?
Everything was very easy, so no need to upgrade
What problems is the product solving and how is that benefiting you?
None


    Patricia M.

Best CRM for sales reps

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Information is where I need, it’s easy to filter, search and visualize. Hubspot allows a lot of customization that really makes a difference on getting the correct information at the right time
What do you dislike about the product?
Reporting on pipeline conversion can be harder than expected
What problems is the product solving and how is that benefiting you?
Getting all the tools my sales reps need in only one place