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Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Visibility and Transparency in sales processes

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I like the flexibility of pipeline and configurability of views and cards
What do you dislike about the product?
I want more roll-up reporting and access to activities including attendances
What problems is the product solving and how is that benefiting you?
Visibility! We have a policy of HubSpot or it didnt happen!


    Events Services

Overview sales hub

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy the AI features and the ability to customize reports and dashboards for my sales teams
What do you dislike about the product?
Sometimes response times from the support team can be delayed
What problems is the product solving and how is that benefiting you?
We have the ability to deploy automations to do some of our manual work work us


    Computer Software

Best of the bunch, but not the final deal… yet

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to use, with a good Ux, the freemium one is good for a small team.
I like the integration with crm, making internal flow nice and easy.
And the automation and template features make it easier to get more done.
What do you dislike about the product?
Slightly worried about the price increases as we scale. And in the past I’ve used SalesForce where there are very good workflows which show the price value.
What problems is the product solving and how is that benefiting you?
It gets rid of manual tasks and helps organise the pipeline and aids senior management reporting massively.


    Juli S.

Fantastic product

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is easy to use and always innovating to bring new features to market and make the Sales process easier and more efficient.
What do you dislike about the product?
Ideally there would be more capabilities for customization for our specific process
What problems is the product solving and how is that benefiting you?
Making data cleaner and entering data faster


    Matt B.

Hubspot sales hub

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
* The sales automation streamlines my follow-up process, freeing up valuable time to focus on building client relationships rather than on manual tasks.
* Having a clear, visual pipeline allows me to instantly track deal progress and accurately forecast, ensuring I know where to focus my efforts.
* Seamless integration with the CRM provides a 360-degree view of each client, allowing for more personalized and effective outreach.
What do you dislike about the product?
One of the most challenging aspects of Sales Hub is how key features that directly impact an AE's efficiency are gated behind the more expensive "Professional" or "Enterprise" tiers. We want more!
What problems is the product solving and how is that benefiting you?
Automating sales workflows


    Bhavin G.

HubSpot CRM

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot CRM is that it’s easy to use, with a clean interface and a generous free version to get started. It brings sales, marketing, and service tools together in one platform, making it simple to track customer interactions and manage pipelines. Plus, it integrates seamlessly with tools like Gmail, Outlook, and Slack while offering useful automation and reporting features.
What do you dislike about the product?
The biggest dislike with HubSpot CRM is that the advanced features get expensive quickly as your business grows. Some users also find that customization is limited compared to more complex CRMs. Lastly, reporting and automation in the free/entry plans are basic, which may require upgrading sooner than expected.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of scattered customer interactions by keeping all emails, calls, and notes in one place, so nothing slips through the cracks. It also addresses manual follow-ups with automation and email tracking, helping sales teams prioritize leads and act at the right time. This benefits businesses by shortening sales cycles, improving productivity, and giving clearer visibility into pipelines and revenue forecasts.


    David S.

Absolute game changer

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I use sales hub every single day, the deal pipeline being able to have a connect directly with me efficiencies. The sales team is able to move quickly to open deals, create proposals through commerce hub, and even sign online.
What do you dislike about the product?
No nothing really other than there are a lot of enhancements that continue to roll out so at times it is hard to keep up with all of the new changes.
What problems is the product solving and how is that benefiting you?
Hubspot sales hub is helping us forecast, closed new deals.


    Accounting

New to HubSpot

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use & Adoption. The interface is intuitive and user-friendly, making it easier for sales teams to onboard quickly without heavy training.
Compared to more complex CRMs, adoption rates are often higher because reps actually want to use it.
What do you dislike about the product?
Complexity & Learning Curve. Although user-friendly in design, HubSpot’s extensive feature set can overwhelm new users, with a steep learning curve when diving into deeper functionalities
What problems is the product solving and how is that benefiting you?
Scattered Sales Activities


    Eduardo L.

Petty awesome intuitive platform

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
The responsiveness and customization of the platform
What do you dislike about the product?
Lack of tools and measurement for the meeting links
What problems is the product solving and how is that benefiting you?
Setting quotas and forecast


    Jenn L.

Great Experience Using Hubspot CRM

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
The Sales Hub contains all of the tools our team needs to have successful customer interactions and to help us develop our pipeline.
What do you dislike about the product?
I would like to see additional options for integrations with our ERP system.
What problems is the product solving and how is that benefiting you?
It’s helping us develop leads and turn them into customers. It’s also helping us better interact with customers, improving retention.