Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot Admin for B2C Sales
What do you like best about the product?
The ability to use deep customer insights and AI for segmentation.
What do you dislike about the product?
It can be painful to get others to buy in to it.
What problems is the product solving and how is that benefiting you?
Customer segmentation and sales outreach/campaigns/follow ups.
Intuitive and thoughtful
What do you like best about the product?
Lots of built in automation that allows me to quickly create tasks and logs without worrying too much about all the associations as there's intuitive automation to help associate entities easily.
What do you dislike about the product?
The native CTI interface could be more flexible perhaps. Forcing a standalone window experience can sometimes feel messy when the window gets hidden behind other windows.
What problems is the product solving and how is that benefiting you?
For our use, mainly about keeping communication records with context. And we also develop integrations with hubspot.
Hubspot has been very helpful.
What do you like best about the product?
I love being able to connect with prospects and use breeze to gain insights.
What do you dislike about the product?
I dislike how there are so many ways to get to one thing. End users struggle.
What problems is the product solving and how is that benefiting you?
It is solving insights on leads. We’re able to connect and have real conversations with people.
HubSpot sales
What do you like best about the product?
I appreciate its all-in-one capabilities, combining marketing, sales, service, and content management in an intuitive interface.
What do you dislike about the product?
I don’t feel that there is anything I dislike so far. I am a relatively new user. It’s just a learning process.
What problems is the product solving and how is that benefiting you?
Trying to manage sales teams and account teams over 12 locations.
Great using this CRM to log and maintain records
What do you like best about the product?
I like the workflows and how easily I can log and manage the calls with respect to the contact
What do you dislike about the product?
Nothing but I would like to explore creating agents using the new feature. It would be great if we can provide the data and customize the agent accordingly
What problems is the product solving and how is that benefiting you?
To automate the workflow and logging the calls easily and keeping track of it
Speed and Efficiency
What do you like best about the product?
Hubspot allows sales team members to efficiently create, quote and monitor deals. Where many platforms make quoting complex, HubSpot makes it easy with a straight forward process.
What do you dislike about the product?
Hubspot is always evolving. This make it hard to consistently train teams on best practices, and current use of the system.
What problems is the product solving and how is that benefiting you?
Hubspot provides a single place to monitor sales and sales people's progress.
Hubspot Sales
What do you like best about the product?
I like the integration of all areas and being able to create processes within
What do you dislike about the product?
Integration with some additional referral sources like A Place For Mom
What problems is the product solving and how is that benefiting you?
Oversight of my sales team and processes
Enabling sales teams small and large
What do you like best about the product?
Easy to use for small teams. Flexible and customizable for large. Sales teams never miss a lead, can prioritize outreach and can close deals faster.
What do you dislike about the product?
You will need marketing hub if you want to use the firms without HubSpot branding.
What problems is the product solving and how is that benefiting you?
Organizing and prioritizing leads and deals.
Easy to Use, Powerful Enough
What do you like best about the product?
We have a somewhat tech-averse team, but HubSpot is easy enough to use that it's hard for them to have excuses for not doing their CRM hygiene work.
What do you dislike about the product?
There are some limitations, especially around reporting, but not so many that it's a big problem.
What problems is the product solving and how is that benefiting you?
Tracking activities and information of deals with prospective and current customers. It lets us understand trends, ease the handover from sales to customer success, and much more.
Mobile App was a game changer
What do you like best about the product?
Love the mobile app capability for when on the road as well as the ability to use reports in the app to get the visibility we need. On desktop - Sales workspace and AI summaries are particularly useful
What do you dislike about the product?
Next best actions are not quite there yet
What problems is the product solving and how is that benefiting you?
Productivity and visibility. Break down siloes
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