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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mark B.

Effortless Sales Tracking and Seamless CRM Integration

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Simple tracking of your sales pipeline is vital, and HubSpot makes it easy. Customizable steps ensure that everything is configurable to your needs. Integration with the rest of HubSpot's CRM is easy and broadens the software's capabilities.
What do you dislike about the product?
It's a minor dislike, but if you are a small or solo business, there may be too many bells and whistles for you. It can be daunting to set up all the software's features if you are relatively inexperienced in sales and marketing.
What problems is the product solving and how is that benefiting you?
Collating all sales pipeline information in one place, with customizable dashboards, is essential for a solo professional. You can spend your time selling, not just doing admin.


    Lizzie S.

Email Templates and Sequences Make Communication Effortless

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy email templates and how you can turn them into sequences.
What do you dislike about the product?
Sometimes all the different tabs get confusing
What problems is the product solving and how is that benefiting you?
Refreshing Opt outs done by our own team so we are able to reach as many people as possible.


    Erin N.

Seamless Gmail Integration with Powerful Message Templates

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The message templates that can connect to your gmail
What do you dislike about the product?
sometimes the sequences are delayed when you schedule a time
What problems is the product solving and how is that benefiting you?
efficiency when doing outreach, keeping prospects organized


    Brett S.

Streamlined Sales Process with Robust Automation

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I love the ability to automatically send emails to our customers once they enter the pilot or closed won stage. It's exactly what we needed for the sales team to focus less on client success and more on sales. Also, it was our first choice, and the initial setup was easy—starting free and then scaling to a paid plan.
What do you dislike about the product?
I personally like the list emails as a sales method through Salesforce better than I like them through HubSpot. Through Salesforce, I can easily make a list of say 1000 people, and hit them with an email easily. Through Hubspot, I have to email through sequences.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for prospecting, leads, sales, client management, data, and deal tracking. It eliminates the need to track everything in Google Sheets. It automates emails for customers entering certain sales stages, allowing the sales team to focus more on selling.


    Computer Software

Outstanding Experience with Powerful Features

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Helps in tracking all the details of a sales
What do you dislike about the product?
The fields in the UI reports and API connection are not same
What problems is the product solving and how is that benefiting you?
Sales event tracking


    Marshall P.

Effortless Setup and Game-Changing Sequences with Outstanding Support

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Having used a range of sales tools, including SalesForce, I find HubSpot much easier to set up and for the sales team to manage independently. It allows them to make improvements to their outreach strategies without much difficulty. The Sequences feature has been a game changer for our business, especially since we handle large lead volumes and need to maximize efficiency.

HubSpot has also provided excellent ongoing training support, particularly when onboarding new team members.

We integrated HubSpot directly with our SalesForce account and encountered very few issues during the setup. Additionally, our wider marketing team relies on HubSpot daily for marketing outreach and to support top-of-funnel activities.
What do you dislike about the product?
So far, we have found it challenging to effectively utilize the AI tools for sales outreach, even though it is clear that they have improved considerably over time. Additionally, we have encountered some limitations with the integration between Salesforce and HubSpot, particularly because Salesforce handles Leads and Contacts as separate entities. While HubSpot has recently added Lead objects, they are not exactly equivalent and have only been of limited use to us so far.
What problems is the product solving and how is that benefiting you?
Sales outreach at scale is made possible through automated sequences, which significantly enhance the speed at which contacts are reached. The transition of leads from marketing to sales is streamlined by activity tracking, allowing sales teams to see marketing engagement before an enquiry is made. This visibility helps boost engagement rates. Additionally, customer re-engagement is supported by workflows that use automated follow-up email cadences, further improving the effectiveness of sales outreach.


    Computer Software

Clean, User-Friendly, and Exceptionally Organized

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how clean and user-friendly HubSpot is. It keeps everything organized in a single location, making it easy to track activities and helping the team manage their follow-ups efficiently, all without things ever feeling messy or complicated.
What do you dislike about the product?
Certain features may seem restricted unless you opt for one of the higher-tier plans, and setting up some workflows can require a bit of time and effort. However, once everything is configured, the experience is generally quite smooth.
What problems is the product solving and how is that benefiting you?
HubSpot addresses the challenge of maintaining organized and visible sales activities. It enables our team to monitor follow-ups, manage pipelines, and remain coordinated, making it simpler to advance deals and maintain consistency.


    Tim E.

Best Tool for Sales Organization and AI-Powered Email Assistance

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
This is the best tool I have used for staying organized and managing my daily sales tasks efficiently. I also really appreciate the new AI feature that assists with writing emails. Hubspot also has great support whenever we need help with something.
What do you dislike about the product?
The new layout is a bit clunky and it can be hard to find things sometimes.
What problems is the product solving and how is that benefiting you?
This tool has been instrumental in automating our outbound sales process. It allows us to monitor our key performance indicators and provides the reporting necessary to ensure we stay on target. By streamlining our daily outreach, it saves us hours each day and greatly improves our efficiency.


    Darja H.

Streamlines Sales with Minor Usability Tweaks Needed

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I find the display of HubSpot Sales Hub easy to navigate, which helps me complete daily tasks and keep track of work. The easier navigation means less time spent looking for information. I also appreciate that the installation was pretty simple, with support available if needed.
What do you dislike about the product?
I think HubSpot Sales Hub could be simplified and bullet-pointed. In general, the easier it is to navigate, the less time spent looking for information.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub makes sales management easier, helps me complete day-to-day tasks, and keeps track of work. The easy-to-navigate display reduces time spent looking for information.


    Charlotte M.

Seamless, User-Friendly Platform That Drives Adoption

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like the simplicity of having all modules interlinked for an easy-to-use platform. Having it configured in this way increases end user adoption as they do not have to worry about replicating information.
What do you dislike about the product?
The pricing structure for HubSpot is a limiting factor due to costly scaling.
What problems is the product solving and how is that benefiting you?
Streamlining of sales, marketing and CRM processes