Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
HubSpot Sales Hub Review
What do you like best about the product?
Love working on HubSpot Sales Hub because it gives me great overview of the projects that I am working on. The Sales Hub shows great insights, totals, data, etc. I have been working in HubSpot for about 3 years now and I can say that it is really very easy to use and has a lot of great features that can help me become more efficient.
What do you dislike about the product?
I think downside would be more on sometimes I do not get notified about a potential duplicate contact. Would love it if there is a feature like that.
What problems is the product solving and how is that benefiting you?
Sales tracking and analytics - I think that it really saves time in tracking those one by one.
Sales Hub Rebiew
What do you like best about the product?
Associations of each record that are visible within the cards
What do you dislike about the product?
Managing permissions is not as straight foreward
What problems is the product solving and how is that benefiting you?
We are able to track sales rep activity data with customers
easy to use and highly functional
What do you like best about the product?
As a daily user of HubSpot Sales Hub, the most helpful aspect for me is how everything is centralized and easy to use. From tracking leads and managing pipelines to logging calls and automating follow-ups, it removes a lot of manual work. The CRM syncs seamlessly with email and calendar tools, so I never lose context when reaching out to prospects.
One of the biggest upsides is the transparency across the sales process — I can see deal stages, contact history, and activity timelines all in one view. The reporting dashboards also make it simple to track performance without needing spreadsheets.
Overall, HubSpot makes it much easier to stay organized, personalize outreach, and close deals faster. It’s intuitive, powerful, and keeps the whole team aligned.
One of the biggest upsides is the transparency across the sales process — I can see deal stages, contact history, and activity timelines all in one view. The reporting dashboards also make it simple to track performance without needing spreadsheets.
Overall, HubSpot makes it much easier to stay organized, personalize outreach, and close deals faster. It’s intuitive, powerful, and keeps the whole team aligned.
What do you dislike about the product?
While HubSpot Sales Hub is great overall, a few areas could be improved.
The biggest downside is that some features are locked behind higher-tier plans, so smaller teams might hit limitations quickly — especially with automation, reporting, or custom fields.
It can also feel overwhelming for new users at first, since there are so many tools and settings to learn. Some tasks, like adjusting workflows or editing deal properties, take a few extra steps compared to other CRMs.
Lastly, reporting customization and data syncing can sometimes be tricky — especially if you’re integrating with other systems or exporting data for deeper analysis.
Despite those points, once you get used to it, the pros still outweigh the cons for most teams.
The biggest downside is that some features are locked behind higher-tier plans, so smaller teams might hit limitations quickly — especially with automation, reporting, or custom fields.
It can also feel overwhelming for new users at first, since there are so many tools and settings to learn. Some tasks, like adjusting workflows or editing deal properties, take a few extra steps compared to other CRMs.
Lastly, reporting customization and data syncing can sometimes be tricky — especially if you’re integrating with other systems or exporting data for deeper analysis.
Despite those points, once you get used to it, the pros still outweigh the cons for most teams.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve the biggest challenge in sales — keeping track of leads, conversations, and follow-ups without things slipping through the cracks. Before using it, managing deals across spreadsheets and email threads was messy and time-consuming.
Now, everything is centralized and automated — from tracking emails and calls to setting reminders and viewing the full contact history. It saves a lot of manual effort and ensures no lead gets forgotten.
It’s also made team collaboration smoother, since everyone can see the same pipeline, notes, and deal stages in real time. The insights and reporting tools help me understand what’s working and where to focus next.
Overall, HubSpot has made my workflow more organized, efficient, and data-driven, allowing me to spend less time managing tools and more time actually selling.
Now, everything is centralized and automated — from tracking emails and calls to setting reminders and viewing the full contact history. It saves a lot of manual effort and ensures no lead gets forgotten.
It’s also made team collaboration smoother, since everyone can see the same pipeline, notes, and deal stages in real time. The insights and reporting tools help me understand what’s working and where to focus next.
Overall, HubSpot has made my workflow more organized, efficient, and data-driven, allowing me to spend less time managing tools and more time actually selling.
To complicated
What do you like best about the product?
The tool is clearly impressive by the large possibilities with all its products.
Marketing → Sales → Support and a CMS module.
Marketing → Sales → Support and a CMS module.
What do you dislike about the product?
HubSpot Evolves a lot, however, some workflows who were able on a pro Sales Hub are now not able anymore. The "Leads" module is really confusing. It's now evolving for Enterprises and started to be more complicated to use for a small structure.
What problems is the product solving and how is that benefiting you?
Connecting marketing and website to sales team.
great all round
What do you like best about the product?
you can efficiently filter to your needs,
we use it everyday and interagting it with emails etc is very easy
we use it everyday and interagting it with emails etc is very easy
What do you dislike about the product?
sometimes it can be a little slow and when you go into a deal and try to go back it will take you to contacts insteadm, which is a little annoying
What problems is the product solving and how is that benefiting you?
its a crm that has everything we need, makes everything really efficent
HBS: Best sales tool
What do you like best about the product?
HubSpot Sales Hub distinguishes itself for several important reasons, and I’d like to highlight what I consider its strongest features. First, the platform is extremely user-friendly, with an intuitive and thoughtfully designed interface. This makes it easy for even non-technical sales teams to get started quickly, without facing a steep learning curve.
Another major advantage is its integration with HubSpot CRM. Because Sales Hub is part of the broader HubSpot ecosystem, it connects effortlessly with marketing, customer service, and CMS tools. This seamless integration provides a unified view of customer data, which is invaluable for managing the entire customer journey.
The automation and efficiency tools are also impressive. With features like email sequences, task automation, and workflow triggers, sales representatives can save significant time and concentrate on high-value activities rather than repetitive manual follow-ups.
Email tracking and templates are particularly useful as well. The ability to see when prospects open or click on emails, combined with access to effective templates and the option to personalize outreach at scale, greatly enhances engagement rates.
Reporting and analytics are another strong point. The dashboards are clean, customizable, and offer real-time insights into pipeline performance, deal velocity, and team productivity.
Finally, HubSpot’s scalability stands out. Whether you’re a startup or a large enterprise, the platform adapts to your needs, making it flexible enough to support both small teams and complex sales organizations.
Another major advantage is its integration with HubSpot CRM. Because Sales Hub is part of the broader HubSpot ecosystem, it connects effortlessly with marketing, customer service, and CMS tools. This seamless integration provides a unified view of customer data, which is invaluable for managing the entire customer journey.
The automation and efficiency tools are also impressive. With features like email sequences, task automation, and workflow triggers, sales representatives can save significant time and concentrate on high-value activities rather than repetitive manual follow-ups.
Email tracking and templates are particularly useful as well. The ability to see when prospects open or click on emails, combined with access to effective templates and the option to personalize outreach at scale, greatly enhances engagement rates.
Reporting and analytics are another strong point. The dashboards are clean, customizable, and offer real-time insights into pipeline performance, deal velocity, and team productivity.
Finally, HubSpot’s scalability stands out. Whether you’re a startup or a large enterprise, the platform adapts to your needs, making it flexible enough to support both small teams and complex sales organizations.
What do you dislike about the product?
Adaptation: While the platform offers a wide range of features, it can be challenging to set up and customize without adequate training or support.
Feature Limitations: Certain aspects, such as reporting, recurring revenue tracking, and quoting tools, do not offer much flexibility.
Feature Limitations: Certain aspects, such as reporting, recurring revenue tracking, and quoting tools, do not offer much flexibility.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub addresses several major challenges that sales teams commonly encounter, and its advantages stem directly from these solutions. One significant issue is the use of disconnected tools and scattered data. By centralizing all sales activities—such as contacts, deals, emails, and calls—within a single CRM, Sales Hub provides representatives with a unified source of truth. This reduces the time lost switching between different systems and fosters improved collaboration.
Another challenge is the prevalence of inefficient manual processes. Sales Hub tackles this by automating routine tasks like follow-ups, reminders, and lead nurturing. As a result, sales reps can dedicate more time to selling rather than administrative work, which boosts both productivity and the speed at which deals progress.
A further problem is the lack of visibility into the sales pipeline. With customizable dashboards and real-time reporting, Sales Hub offers clear insights into deal progress and overall performance. This enables managers to forecast with greater accuracy and quickly spot any bottlenecks.
Communication issues and inconsistent outreach also hinder sales efforts. Sales Hub’s built-in email templates, sequences, and tracking tools help standardize and personalize outreach at scale. This leads to higher response rates, stronger customer engagement, and a more consistent brand experience.
Finally, the handoff between marketing and sales can often be problematic. Thanks to seamless integration with HubSpot Marketing Hub and CRM, lead transfer and tracking become smooth processes. This results in better alignment between teams and improved lead conversion rates.
Another challenge is the prevalence of inefficient manual processes. Sales Hub tackles this by automating routine tasks like follow-ups, reminders, and lead nurturing. As a result, sales reps can dedicate more time to selling rather than administrative work, which boosts both productivity and the speed at which deals progress.
A further problem is the lack of visibility into the sales pipeline. With customizable dashboards and real-time reporting, Sales Hub offers clear insights into deal progress and overall performance. This enables managers to forecast with greater accuracy and quickly spot any bottlenecks.
Communication issues and inconsistent outreach also hinder sales efforts. Sales Hub’s built-in email templates, sequences, and tracking tools help standardize and personalize outreach at scale. This leads to higher response rates, stronger customer engagement, and a more consistent brand experience.
Finally, the handoff between marketing and sales can often be problematic. Thanks to seamless integration with HubSpot Marketing Hub and CRM, lead transfer and tracking become smooth processes. This results in better alignment between teams and improved lead conversion rates.
Hubspot Sales hub review
What do you like best about the product?
I began using this tool for generating leads and creating bills to request payment from clients etc. I have just started using this daily and in the process of exploring all the features. The simple implementation is impressive and user friendly.
What do you dislike about the product?
Nothing to dislike till now as im new user and implementing it newly as directed by manager.
What problems is the product solving and how is that benefiting you?
Hubspot is helping streamline outreach and follow-ups. very helpful tool
Intuitive CRM Tailored for SMBs
What do you like best about the product?
I find HubSpot Sales Hub very intuitive and easy to use, which simplifies managing and tracking our pipeline. I appreciate its seamless integration with outbound channels like Gmail and LinkedIn, making it easy to track everything. Its capability in reducing steps for activities and providing a comprehensive overview of the pipeline is very helpful. The customization of modules and introduction of new features have been hassle-free, boosting our productivity significantly. Additionally, serving as the single source of truth and acting like a dictionary for our team's activities strengthens our operations. It is also beautifully designed for SMBs with fewer than 100 employees.
What do you dislike about the product?
I found the AI assistant in HubSpot Sales Hub not very useful for tasks like searching for the number of deals. I would prefer a more effective AI assistant. Additionally, I feel the customization of headers such as AQLs and SQLs from a user perspective, not just admin, could be improved to better fit personal use cases.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track the pipeline, providing a single source of truth for our team and simplifying email outreach tracking.
User friendly, AI Features & Multiple Dashboard - All at 1 place
What do you like best about the product?
The Multiple Dashboard allows us to monitor our activities in real time, which supports the leadership team in making effective decisions promptly. Integration with multiple softwares help us to manage accounting better.
What do you dislike about the product?
Sometimes due to tech glitch, options are not automatically changed. For example - if any Deal is paid, it should be marked as paid automatically but sometimes its not.
What problems is the product solving and how is that benefiting you?
Helping with multiple Dashboards to take real time decisions.
Easy To Use Platform For Tracking And Following Up On Leads
What do you like best about the product?
This product offers a comprehensive suite of features, including contact and deal management, AI-powered tools for prospecting and coaching, as well as email tracking and automation. It also provides customizable reporting and dashboards, appointment scheduling, sales automation, and tools for managing payments and quotes.
What do you dislike about the product?
The high cost, particularly for advanced features and larger teams, makes this product less accessible. Additionally, the steep learning curve can feel overwhelming at first. There is also limited customization and some features are missing on the lower-tier plans.
What problems is the product solving and how is that benefiting you?
This platform addresses key challenges in sales process management, lead and deal tracking, productivity, and the alignment between sales and marketing by offering a unified space for all sales activities. With its automation tools, AI-powered features, and customer relationship management (CRM) capabilities, it enables sales teams to streamline their workflows and operate more efficiently.
showing 331 - 340