Sales Hub Enterprise
HubSpotReviews from AWS customer
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Solid CRM that streamlined our B2B sales process
What do you like best about the product?
The email tracking and sequencing features have been game changing for our outbound sales. We can see right when prospects open emails or click links, which helps our team time their followups perfectly. The deal pipeline visualisation is also incredibly helpful. Our sales manager can quickly spot where deals are getting stuck and jump in to help. Also, integration with Gmail is seamless too, so our reps dont have to switch between multiple platforms throughout the day.
What do you dislike about the product?
The reporting can be a bit overwhelming at first, especially for newer team members. There's almost too many options, and it takes time to figure out which metrics actually matter for your business. Also, the mobile app sometimes lags when you're trying to update deal information on the go, which can be frustrating when you're traveling between client meetings. We've also noticed that some of the more advanced automation features require a steeper learning curve than expected.
What problems is the product solving and how is that benefiting you?
Before HubSpot, our sales team was juggling multiple tools like spreadsheets for tracking leads, separate email platforms, and sticky notes everywhere. We were losing track of followups and had no visibility into what stage each deal was actually in. HubSpot centralised everything into one platform, so now we can see the entire customer journey from first contact to closed deal. The automated email sequences have freed up about 5-6 hours per week for each rep, letting them focus on actual conversations instead of manual data entry. We've also reduced our sales cycle by roughly 20% because the pipeline view makes it obvious when deals are going cold, so we can re engage faster. For our small team of 8 sales reps, this has translated to closing about 3-4 more deals per month without adding headcount.
Effortlessly Integrates & Manages Sales Processes
What do you like best about the product?
I love that HubSpot Sales Hub is easy and intuitive to use, which made the initial setup process smooth and stress-free. The guided prompts within the platform are particularly helpful, allowing me to follow them easily and efficiently. I really appreciate how HubSpot Sales Hub consolidates my sales pipeline and allows me to keep all my deals and related activities organized within each account. The ability to sync emails directly to HubSpot through the Chrome extension is a game changer for me, as it saves time and keeps all communications in one place. These features collectively make HubSpot Sales Hub a product I would consider purchasing again due to its user-friendly nature and the familiarity I have built over time.
What do you dislike about the product?
I find the workflow triggers not very accessible for entry-level users, which can make it challenging for beginners to set up and manage workflows effectively.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub consolidates my sales pipeline, allowing me to keep all deals and activities in one place. Syncing emails through the Chrome extension enhances efficiency.
Easy-to-Use Interface with Flexible Custom Fields
What do you like best about the product?
It's easy to use interface and flexibility in terms of adding custom fields.
What do you dislike about the product?
It's easy to end up creating too many dashboards, so it would be good if it flagged up that a duplicate dashboard was being created.
What problems is the product solving and how is that benefiting you?
It keeps me on track with who I need to contact and when, ensuring sales follow ups don't go missed. It's also integrating seamlessly with other software and processes to help save time.
Intuitive and Robust Sales Platform
What do you like best about the product?
I love HubSpot Sales Hub for its ease of use and quick setup, allowing me to get up and running without any hassle. It's incredibly robust yet intuitive enough to use right out of the box. The AI-powered prospecting dashboard is a game-changer for my sales process, enabling me to quickly identify potential leads and time my outreach effectively. I rely heavily on the sequencing feature and the forecasting dashboard through deal pipelines, which are invaluable for managing my workflow efficiently. The user interface is clean and facilitates easy navigation. I also appreciate the continuous upgrades and adjustments that improve the platform's functionality, and the Breeze Intelligence program's prospecting agent is super helpful. The integration with other tools like ZoomInfo and LinkedIn Sales Navigator further enriches the experience, making it an indispensable tool for my sales operations.
What do you dislike about the product?
I don't have anything that I dislike about the sales hub.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub enhances my prospecting by identifying pipeline opportunities, providing quick insights with its AI dashboard, and enabling timely outreach. It also features easy setup and user-friendly interface, contributing to efficient sales processes.
Organized Dashboard Shines, But User View Consistency Needs Work
What do you like best about the product?
The ability to see all projects at once in a detailed and organized dashboard.
What do you dislike about the product?
Continuity in views and information between users.
What problems is the product solving and how is that benefiting you?
HubSpot is solving the gap between job turn rates and reporting and inefficiencies with tracking through email which ensures more accurate results as well as easier to understand analytics.
HubSpot Streamlined My Sales Process and Boosted Efficiency
What do you like best about the product?
I've used HubSpot in a role as a BDR, and it quickly became one of my favorite tools. It kept all my leads organized and made filtering and priotizing prospects effortless. I especially loved that ever call, email, and note was automatically logged, giving full visibility into each company and contact, with no need to track any of that information manually with an excel tracker.
The ability to create automated email sequences or send one-off messages directly through HubSpot was another time saver. It eliminated repetitive admin work and let me focus on what really matters, connecting with new clients and closing deals. Overall, HubSpot made my sales process smoother, smarter, and more efficient.
The ability to create automated email sequences or send one-off messages directly through HubSpot was another time saver. It eliminated repetitive admin work and let me focus on what really matters, connecting with new clients and closing deals. Overall, HubSpot made my sales process smoother, smarter, and more efficient.
What do you dislike about the product?
The main drawback I experienced was that HubSpot would occasionally go down for short periods. Since it was such an important part of my sales workflow, even these brief outages were quite frustrating.
What problems is the product solving and how is that benefiting you?
Helped me with the following:
1. Organize lead management - Before HubSpot, leads that were contacted, when to follow up, and what stage they were in the sales cycle was all tracked in an Excel tracker very manually.
2. Consistent follow ups - As a BDR, following up at the right time is crucial. HubSpot's sequences allowed for automated follow up emails to ensure nothing slipped through the cracks.
3. Provides visibility into prospect engagement - Without a CRM like HubSpot, it can be hard to know who's opening emails, clicking links, or engaging with your outreach.
1. Organize lead management - Before HubSpot, leads that were contacted, when to follow up, and what stage they were in the sales cycle was all tracked in an Excel tracker very manually.
2. Consistent follow ups - As a BDR, following up at the right time is crucial. HubSpot's sequences allowed for automated follow up emails to ensure nothing slipped through the cracks.
3. Provides visibility into prospect engagement - Without a CRM like HubSpot, it can be hard to know who's opening emails, clicking links, or engaging with your outreach.
Powerful Relationship Builder, But Steep Learning Curve
What do you like best about the product?
It is easy to make a list of things to do each day. Activities that allow me to build and grow relationships with my customers. It's my Rolodex of the future. We use HubSpot daily, it's become a powerful team for my team and I.
What do you dislike about the product?
Wow. There is so much to learn. So it's not really HubSpot that I dislike, just so complex that it's easy to lose sight of what is most important. An academy is provided to help ease implementation it's just more general and some times not specific enough.
What problems is the product solving and how is that benefiting you?
HubSpot is just that a central hub for interaction and information. When team members take time away we can help their customers know they are being taken care of because of the tracking that is available in HubSpot. We don't drop a lot of balls with this platform.
Great Product
What do you like best about the product?
There are many different features, like track if someone opens or clicks on emails, schedule out emails to go at certain times, templates for consistently used emails, and even models to send emails based on criteria I set. I use HubSpot almost every day.
What do you dislike about the product?
It can run very slowly at times, to the point where it becomes unusable. There can almost be too many options, with not a great way to organize. There isn't a way to custom filter tasks and workflows is really hard to find what exactly I need to do to do what I want.
What problems is the product solving and how is that benefiting you?
It's solving how to keep track of all my email conversations and knowing when to follow up.
HubSpot Sales Hub: Our New Central Point of Truth
What do you like best about the product?
I appreciate HubSpot Sales Hub for its ease of use and intuitive design, which makes it accessible even for those less familiar with digital platforms. The seamless integration with other systems, such as our finance platform for invoicing and our exhibition floor plan tool, significantly enhances our operational efficiency. I find the built-in calling system and the ability to run reports directly from HubSpot particularly helpful, providing valuable insights and improving our sales strategy. The single point of truth provided by HubSpot, by integrating Sales and Marketing Hubs, ensures clarity and consistency across our business processes, reducing the need for multiple systems and thereby saving resources. I enjoy the new AI enrichment features and look forward to utilizing them more. The flexibility of being able to interact with various platforms and tools like Google Sheets and Qualify adds to the adaptability and functionality of HubSpot Sales Hub. Overall, this system meets our needs effectively, streamlining our operations and enhancing our sales productivity.
What do you dislike about the product?
I feel that the UI changes too often, with small changes and things being renamed frequently, which can be disruptive. Specifically, the handling of 'leads' has been changed multiple times, causing confusion. Additionally, the inability to upload leads directly is a limitation; currently, I have to upload contacts and then assign them to leads through workflows, which I find cumbersome. I would like to see leads structured in the same way as other objects like deals, contacts, and companies for consistency. Additionally, the limitation of not being able to view dashboards outside of HubSpot, without a HubSpot account, restricts our ability to display data seamlessly throughout our offices.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes our data, simplifying integrations and enhancing clarity and consistency, which reduces costs and increases business efficiency.
Innovative Contact Features, But Needs a Faster Lite Version
What do you like best about the product?
I loved the new features of viewing your contacts on board, that's a game changer!
What do you dislike about the product?
There should be a lightening version like others offer because it appers to be slow sometimes.
What problems is the product solving and how is that benefiting you?
Hubspot saves a lot of time and effort for my sales team and helps keeps us a track of every important action.
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