Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Streamlined Sales and Email Integration with HubSpot
What do you like best about the product?
I absolutely love HubSpot Sales Hub for several reasons. One of the standout features for me is the email tracking, which facilitates sending personalized outreach emails directly from HubSpot while integrating seamlessly with my Outlook profile. This integration adds a professional touch to our communications. Additionally, I appreciate the automated follow-up sequences that HubSpot offers, as they significantly enhance our communication efficiency. The integration capabilities of HubSpot Sales Hub are impressive; it easily integrates with other tools like Zapier, making it incredibly convenient to connect various platforms. The ease of integration stands out as a major advantage for my team. Moreover, HubSpot's initial setup process was extremely straightforward, particularly with the help of the trial period, which allowed us to explore its functionalities and gain insights through its accessible training materials. The resources from HubSpot Academy were particularly beneficial and enhanced our understanding and utilization of the platform.
What do you dislike about the product?
I find the integration with the sites we are currently monitoring a bit difficult. Additionally, the limitation of sending marketing emails to only a thousand contacts in a month is challenging for us, especially since we have a large number of prospects exceeding 4,000. This restriction complicates our efforts to manage and send communications effectively. Furthermore, HubSpot lacks the feature to create segments within segments, which would be beneficial for organizing and sending marketing contacts within a master segment.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub organizes client management, simplifies lead tracking, and integrates emails automatically. It helps in scheduling meetings and forecasting, making prospect follow-ups effortless.
Game-Changer with Intuitive Dashboards
What do you like best about the product?
I like the reporting tools in HubSpot Sales Hub. I love seeing everything in dashboards, which is definitely a game changer for me. The ability to connect with a lot of people at the same time and upload everything massively is really good. These features provide valuable insights by allowing me to track progress over time, see how my company has performed in the last twenty days, and understand changes from day to day. This data helps me learn more about other tools, aiding in associating growth with aspects like website performance, LinkedIn flows, or leads, making it one of the most valuable tools for my team's workflow. I also find the initial setup pretty easy and very intuitive, and the option to ask for assistance is always available, making the whole process simple and user-friendly.
What do you dislike about the product?
I think the lead dashboard is not as good as I would like. It's not as interactive as I'd prefer it to be. I want to be able to click on the leads and get more information, but right now it's not as efficient as I would expect.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to streamline communication with clients, identify engaged contacts, and summarize account activity. It enhances reporting and mass uploads, enabling effective outreach and informed decision-making through comprehensive dashboards.
Great Platform For Driving Sales and Connection
What do you like best about the product?
Hubspot is incredibly user-friendly, making it easy for me to concentrate on sales with a clear and purposeful approach. It also helps me extend my reach to the specific clients I want to target.
What do you dislike about the product?
I haven't encountered any issues so far. Hubspot is user-friendly and functions smoothly.
What problems is the product solving and how is that benefiting you?
Hubspot enables me to monitor all of my business development activities and works seamlessly with other tools like LinkedIn and Sales Navigator.
Intuitive CRM with Room for Spam Filter Improvement
What do you like best about the product?
I genuinely appreciate HubSpot Sales Hub's connectivity which allows seamless direct integration with our systems. Its user-friendly interface makes navigation effortless, enhancing our team's efficiency. I find it incredibly adaptable to meet our specific needs, offering a straightforward and precise user experience. The system automatically sets up follow-ups, managing inbound call routines effectively by auto-populating data, which I can easily review and keep track of. I love this feature for its adaptability, allowing me to efficiently manage follow-ups without extra hassle. Moreover, the straightforward setup and ease of navigation make it a preferred choice, so much so that I would rate it a 9 out of 10 on recommendation likelihood.
What do you dislike about the product?
I'm encountering issues with certain calls not auto-populating, which means they don't automatically create an account as expected. This inconsistency is frustrating, and we're investigating this issue internally with our marketing team. Additionally, the spam filtering is ineffective, resulting in spam contacts repeatedly appearing in my inbox even after being marked as spam. This lack of an efficient spam filter leads to unnecessary effort in handling spam communications. Moreover, there are challenges with integrating HubSpot Sales Hub with FieldRoutes. Our organization faces restrictions, and it's challenging to set up connectivity or syncing between these tools, adding complexity and reducing efficiency in managing sales data. Finally, the need to pay additional amounts for syncing capabilities with Field Routes is a hassle our company is reluctant to adopt.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for CRM needs, enjoying its connectivity, ease of use, and adaptability, which assists in auto-generating follow-up tasks. It streamlines lead management but has issues with spam filtering and auto-population of calls.
Great for Deal Transparency, But Needs More Flexibility
What do you like best about the product?
Helpful in transparency of deals and stages
What do you dislike about the product?
Can be too many sections and crowded on a deal.
What problems is the product solving and how is that benefiting you?
Deal management, client history, etc.
Effortless Sales Management and Insightful Reporting
What do you like best about the product?
How easy it is to manage my sales pipeline and create reports anddashboards
What do you dislike about the product?
The mobile app. Don't like the visuals!!
What problems is the product solving and how is that benefiting you?
Pipeline management. Easy to view, easier to engage with prospects on active pipeline.
Limited Calling Features, Needs Better Support
What do you like best about the product?
I appreciate using HubSpot Sales Hub for its comprehensive visibility over my current leads, which greatly assists in managing my sales efforts. I particularly like the Reports feature, as it enhances my ability to forecast sales effectively, providing key insights that help guide my decision-making process.
What do you dislike about the product?
I find it frustrating that I can't make calls through HubSpot Sales Hub due to problems with Twilio integration. Additionally, their support team is terrible, making it difficult to resolve these issues effectively.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub provides visibility over my current leads and is useful for forecasting with its Reports feature.
Effortless Task Management Makes Organizing Days a Breeze
What do you like best about the product?
So easy to use, i love the task feature that allows you to organize your days really easily.. Salesforce does not have this as i am a current user of Salesforce.
What do you dislike about the product?
reporting wasnt great for leaders to be able to see, also the api ability wasnt great woth other dialers if you wanted to find a local dialer.. Kixie is a great one we found if you end up going that direction
What problems is the product solving and how is that benefiting you?
Literally everything. was very able to see and track your leads in sales.. also very easy to build dashboard and reports for the user.
Great Sequence Analytics, But Needs Better Integration with Marketing Hub
What do you like best about the product?
I like that you can track sequence analytics
What do you dislike about the product?
I don't like how disparate it is from marketing hub, like it would be nice to track sequences in marketing campaigns as well.
What problems is the product solving and how is that benefiting you?
Helping us create an outbound
Intuitive Sequences Make Email Campaigns a Breeze
What do you like best about the product?
The sequences functionality is very intuitive and beneficial for launching email campaigns. I use it all the time.
What do you dislike about the product?
I don't like the email functionality. I will still always opt for my own email because it is not intuitive to set up and it is easier to just use my own provider.
What problems is the product solving and how is that benefiting you?
It is allowing me to launch email campaigns with tracked results. It also lets me analyze success of campaigns and existing relationships.
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