Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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User-Friendly, Perfect for Growing Businesses
What do you like best about the product?
I love using HubSpot Sales Hub for its user-friendly interface, which is greatly beneficial for both sales representatives and administrators. The ease of onboarding new sales reps and implementing company needs from a revenue operations/admin perspective is a major advantage. The platform's simplicity is a key driver for us as a growing business. Additionally, I appreciate that HubSpot is very attentive to implementing essential features along with nice-to-have extras, which enhances the overall functionality and user experience of the platform. The initial setup was also impressively easy for both sales reps and admins, which facilitated a smooth transition from our previous product, Salesforce, which was too complex for our needs. These aspects, combined with its ability to keep my sales team organized and serve as a single source of truth for revenue operations, make it a valuable tool in our operations.
What do you dislike about the product?
One of the features that I find can be improved in HubSpot Sales Hub is sequencing and email setups. My company is very careful not to burn our domains, and having the capability to control internal domains would be beneficial. Additionally, the issue of bouncing contacts has been a blocker recently, and it would be helpful to have deeper insights into the reasons behind these bounces along with suggested solutions from HubSpot, such as a bounce check prior to sequencing.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to keep my sales team organized with a single source of truth, solving tracking, reporting, and miscommunication issues. Its user-friendly interface aids easy onboarding and implementation, crucial for our growing business.
Fast and Flexible, But Not Yet Enterprise-Ready
What do you like best about the product?
The platform is fast, easy to use, and is quite flexible.
What do you dislike about the product?
It's not ready for enterprise level or big company. Still many boundaries, limitations and skyrocketing pricing model.
What problems is the product solving and how is that benefiting you?
As software engineer, the only problem it solves is the infrastructure maintenance.
Highly Scalable and Automated—Perfect for Any Organization
What do you like best about the product?
This tool is very scalable which makes it an ideal tool for any size of an organization. It even have a free plan for starters
Its also highly automated hence promoting a great workflow. This allows the sales team to concentrate on other important issues in the company.
Its also highly automated hence promoting a great workflow. This allows the sales team to concentrate on other important issues in the company.
What do you dislike about the product?
I have no experienced any issues with this tool. It meets our needs.
What problems is the product solving and how is that benefiting you?
This tool reduces the chances of lost leads due to poor follow ups.Through automated reminders the tool is able to track leads follow ups to ensure all deals are met. This also reduces time wastage.
User-Friendly UX That Simplifies Workflows
What do you like best about the product?
UX is pretty easy to navigate and there are lots of trainings and articles to help.
What do you dislike about the product?
There are gaps in the platform and flow of work process
What problems is the product solving and how is that benefiting you?
Having everything in one hub
Single Customer View and Powerful AI Tools Make a Winning Combo
What do you like best about the product?
Single customer view - any user can see the entire customer journey in one place. The AI tools are excellent and make it simple to see which leads need to be contacted and when. Tracking works out of the box. Sequencing, reporting and training are all good.
What do you dislike about the product?
Call integration has been harder than I'd have liked. Permissions has proved a challenge to set up, but it's working now.
What problems is the product solving and how is that benefiting you?
Hubspot allows my sales team to contact the leads that come in much quicker than our previous system. Also, being able to customise and administer the platform in house is so valuable, We're moving faster than we ever have before and achieving bespoke processes in half the time.
Excellent Tool for Connecting with Clients
What do you like best about the product?
It’s a great way for potential clients to get a hold of our team
What do you dislike about the product?
Haven’t run across an issue, personally.
What problems is the product solving and how is that benefiting you?
It’s is a tool that our marketing team is actively using at our company.
Intuitive CRM with Room for Customization
What do you like best about the product?
I find HubSpot Sales Hub to be very intuitive and easy to use. This allows me to quickly learn and perform necessary tasks without extensive training. Its usability makes it straightforward to embed as a CRM within our sales process, facilitating seamless team adoption. Moreover, setting it up and configuring it to fit our unique sales process is simple, which eases onboarding team members. The integration with other parts of the HubSpot CRM suite, such as the Marketing Hub, enhances efficiency by making it effortless for marketing to pass leads to sales, ensuring a smooth workflow.
What do you dislike about the product?
I find it problematic that HubSpot Sales Hub currently lacks an out-of-the-box solution for creating a deal site or deal room for customers. This feature would allow the consolidation of all related deal documents, links, case studies, and meeting notes in one accessible location for the customer. The absence of this kind of integrated feature complicates the process of providing customers with a single link containing all relevant information, despite HubSpot having shared files.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to easily manage our sales pipeline and track deals through every stage, ensuring clear visibility and efficient sharing of insights team-wide.
Streamlined Sales and Email Integration with HubSpot
What do you like best about the product?
I absolutely love HubSpot Sales Hub for several reasons. One of the standout features for me is the email tracking, which facilitates sending personalized outreach emails directly from HubSpot while integrating seamlessly with my Outlook profile. This integration adds a professional touch to our communications. Additionally, I appreciate the automated follow-up sequences that HubSpot offers, as they significantly enhance our communication efficiency. The integration capabilities of HubSpot Sales Hub are impressive; it easily integrates with other tools like Zapier, making it incredibly convenient to connect various platforms. The ease of integration stands out as a major advantage for my team. Moreover, HubSpot's initial setup process was extremely straightforward, particularly with the help of the trial period, which allowed us to explore its functionalities and gain insights through its accessible training materials. The resources from HubSpot Academy were particularly beneficial and enhanced our understanding and utilization of the platform.
What do you dislike about the product?
I find the integration with the sites we are currently monitoring a bit difficult. Additionally, the limitation of sending marketing emails to only a thousand contacts in a month is challenging for us, especially since we have a large number of prospects exceeding 4,000. This restriction complicates our efforts to manage and send communications effectively. Furthermore, HubSpot lacks the feature to create segments within segments, which would be beneficial for organizing and sending marketing contacts within a master segment.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub organizes client management, simplifies lead tracking, and integrates emails automatically. It helps in scheduling meetings and forecasting, making prospect follow-ups effortless.
Game-Changer with Intuitive Dashboards
What do you like best about the product?
I like the reporting tools in HubSpot Sales Hub. I love seeing everything in dashboards, which is definitely a game changer for me. The ability to connect with a lot of people at the same time and upload everything massively is really good. These features provide valuable insights by allowing me to track progress over time, see how my company has performed in the last twenty days, and understand changes from day to day. This data helps me learn more about other tools, aiding in associating growth with aspects like website performance, LinkedIn flows, or leads, making it one of the most valuable tools for my team's workflow. I also find the initial setup pretty easy and very intuitive, and the option to ask for assistance is always available, making the whole process simple and user-friendly.
What do you dislike about the product?
I think the lead dashboard is not as good as I would like. It's not as interactive as I'd prefer it to be. I want to be able to click on the leads and get more information, but right now it's not as efficient as I would expect.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to streamline communication with clients, identify engaged contacts, and summarize account activity. It enhances reporting and mass uploads, enabling effective outreach and informed decision-making through comprehensive dashboards.
Great Platform For Driving Sales and Connection
What do you like best about the product?
Hubspot is incredibly user-friendly, making it easy for me to concentrate on sales with a clear and purposeful approach. It also helps me extend my reach to the specific clients I want to target.
What do you dislike about the product?
I haven't encountered any issues so far. Hubspot is user-friendly and functions smoothly.
What problems is the product solving and how is that benefiting you?
Hubspot enables me to monitor all of my business development activities and works seamlessly with other tools like LinkedIn and Sales Navigator.
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