Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Powerful for Sales, But Learning Curve Exists
What do you like best about the product?
I appreciate how HubSpot Sales Hub allows me to effectively manage sales and prospects through its various features. One of the standout aspects is its segmenting capability, which helps me summarize information based on specific criteria, making data management much more streamlined. I love how email sequences enhance my outreach efforts, allowing me to speed up the process and reach out to clients more efficiently. Another beneficial feature is the tasks management system, which keeps my workflow organized and up-to-date, significantly boosting efficiency for both me and my team. These features combined offer me a comprehensive toolset to handle client communications like emails and calls more effectively.
What do you dislike about the product?
I find the lack of SMS integration with the phone numbers on file to be a limitation, as it would enhance communication capabilities. Additionally, an auto dialer feature would be beneficial for teams involved in outbound calling and outreach, making the process faster and more efficient. Initially, I found the setup process for HubSpot Sales Hub quite complicated due to the absence of training, which is particularly challenging for new users. HubSpot Sales Hub is not very user-friendly, requiring me to teach myself everything.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for managing sales, prospects, data records, and client communications efficiently. Segments summarize data, email sequences expedite outreach, and tasks keep my workflow organized and up-to-date, benefiting my team.
User-Friendly and Highly Customizable Platform
What do you like best about the product?
I like how user friendly the platform is and how customizable you can be with your segments
What do you dislike about the product?
Too easy to create duplications for companies or contacts
What problems is the product solving and how is that benefiting you?
It is solving the difficuulty to group certain accounts together based on similarities and size
Effortlessly Boosts Sales Productivity
What do you like best about the product?
I find HubSpot Sales Hub immensely valuable for many reasons. The software's capacity to track deals and assist in prospecting is incredibly useful for my daily operations. I appreciate how easy it is to find information and personalize my sales funnel, thanks to the excellent integration capabilities with other tools. The ease of registering information and linking it to necessary dependencies significantly enhances my productivity. It provides my sales team with a detailed background on prospective contacts or companies, facilitating better-informed interactions. The initial setup was remarkably straightforward, adding to my overall satisfaction. Overall, HubSpot Sales Hub is an integral part of my sales process.
What do you dislike about the product?
I think the dashboard creation process in HubSpot Sales Hub could be made simpler. It would be helpful if the platform suggested dashboard views based on the data I frequently use and enter.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for tracking deals, prospecting, forecasting, and sequences. It simplifies information retrieval, integrates seamlessly, personalizes sales funnels, and boosts my productivity by detailing sales contacts and company information.
Robust Product Offering That Elevates Our Workflow
What do you like best about the product?
I really appreciate how comprehensive the product offering is. It covers everything from CMS and CRM to business operations reporting. It's also pretty intuitive, although you do have to keep up with feature updates (sometimes UI changes unexpectedly, but always improves UX). I use it daily for a variety of tasks.
What do you dislike about the product?
I would like to see more fully developed integrations, particularly with Zoom's product line. While there are some workarounds for the current limitations, they often require manually piecing together data, which is not ideal and can be imperfect.
What problems is the product solving and how is that benefiting you?
This tool allows us to clearly see how our marketing materials influence the pipeline and ultimately contribute to closed deals. It helps us understand the connection between our marketing efforts and actual business outcomes.
Flexible CRM with Room for Improvement
What do you like best about the product?
I like that HubSpot Sales Hub is very flexible and dynamic, providing me with numerous ways to set it up and customize it according to how I prefer to run my day or manage my sales process. Depending on where I am in the sales flow—whether I'm cold calling a prospect, setting up a meeting, or making a proposal—HubSpot Sales Hub allows me to change views and see different workflows based on tasks or deals. This functionality enables me to prioritize certain actions based on what is most important at that time, making it incredibly useful for managing and adapting my daily tasks efficiently.
What do you dislike about the product?
The amount of information held in HubSpot Sales Hub can be overwhelming and difficult to navigate, especially when dealing with a large number of actions and activities. Additionally, setting up a new company is a long process that could be simplified for quicker execution. There is also difficulty in distinguishing what information should be placed under contacts versus companies and where specific actions should occur. Establishing rules of engagement for pipeline churn has also been challenging.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to centralize my CRM tasks and timelines, easily track deal progress, and access critical sales information. It allows me to customize my workflows and prioritize actions based on sales flow, enhancing productivity.
Intuitive UI and Effortless Reporting Make Work a Breeze
What do you like best about the product?
The ease of use and the UI is great. I like the reporting and activity feed features
What do you dislike about the product?
the reporting is nice, but could have a little more custom ability
What problems is the product solving and how is that benefiting you?
Keeping track of all of my leads and who is engaging with my content
Efficient Task Queues, But Popups Slow Workflow
What do you like best about the product?
The task queues are my favorite tool in hubspot. I use it to create a queue of new leads, then a queue of additional touchpoints so that I'm able to work my leads to their fullest in an efficient fashion.
What do you dislike about the product?
There are a lot of popups in different areas of hubspot. Recently there was an update, and following the update, i now have to confirm i want to move forward after clicking next task. More clicks to move forward results in less tasks completed each day.
What problems is the product solving and how is that benefiting you?
Hubspot allows me to streamline my lead management through task queues. This benefits me by allowing greater efficiency in reaching out to prospects.
Organized Platform with a Wide Range of Tools
What do you like best about the product?
The platform is well-organized and offers a wide range of tools, making it excellent for thorough prospecting.
What do you dislike about the product?
The platform doesn't integrate smoothly with Google, which has made my experience less seamless than I had hoped.
What problems is the product solving and how is that benefiting you?
I am responsible for developing business for the company, and this tool assists me with outreach.
Intuitive and Scalable Solution with Advanced Configuration
What do you like best about the product?
Easy to use, but can configure advanced settings if you need. Easy to scale, and very intuitive.
What do you dislike about the product?
Can sometimes be unclear where something has gone wrong if there are errors.
What problems is the product solving and how is that benefiting you?
Tracking all my customers and their renewal date, ARR, and main contacts.
User-Friendly and Intuitive Experience
What do you like best about the product?
User Friendly, Easy to use, Self intuitive
What do you dislike about the product?
Some things are very basic. Especially the dashboard limitations,
What problems is the product solving and how is that benefiting you?
It gives a clear view on contact and company level.
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