Sales Hub Enterprise
HubSpotReviews from AWS customer
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Great for Deal Transparency, But Needs More Flexibility
What do you like best about the product?
Helpful in transparency of deals and stages
What do you dislike about the product?
Can be too many sections and crowded on a deal.
What problems is the product solving and how is that benefiting you?
Deal management, client history, etc.
Effortless Sales Management and Insightful Reporting
What do you like best about the product?
How easy it is to manage my sales pipeline and create reports anddashboards
What do you dislike about the product?
The mobile app. Don't like the visuals!!
What problems is the product solving and how is that benefiting you?
Pipeline management. Easy to view, easier to engage with prospects on active pipeline.
Limited Calling Features, Needs Better Support
What do you like best about the product?
I appreciate using HubSpot Sales Hub for its comprehensive visibility over my current leads, which greatly assists in managing my sales efforts. I particularly like the Reports feature, as it enhances my ability to forecast sales effectively, providing key insights that help guide my decision-making process.
What do you dislike about the product?
I find it frustrating that I can't make calls through HubSpot Sales Hub due to problems with Twilio integration. Additionally, their support team is terrible, making it difficult to resolve these issues effectively.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub provides visibility over my current leads and is useful for forecasting with its Reports feature.
Effortless Task Management Makes Organizing Days a Breeze
What do you like best about the product?
So easy to use, i love the task feature that allows you to organize your days really easily.. Salesforce does not have this as i am a current user of Salesforce.
What do you dislike about the product?
reporting wasnt great for leaders to be able to see, also the api ability wasnt great woth other dialers if you wanted to find a local dialer.. Kixie is a great one we found if you end up going that direction
What problems is the product solving and how is that benefiting you?
Literally everything. was very able to see and track your leads in sales.. also very easy to build dashboard and reports for the user.
Great Sequence Analytics, But Needs Better Integration with Marketing Hub
What do you like best about the product?
I like that you can track sequence analytics
What do you dislike about the product?
I don't like how disparate it is from marketing hub, like it would be nice to track sequences in marketing campaigns as well.
What problems is the product solving and how is that benefiting you?
Helping us create an outbound
Intuitive Sequences Make Email Campaigns a Breeze
What do you like best about the product?
The sequences functionality is very intuitive and beneficial for launching email campaigns. I use it all the time.
What do you dislike about the product?
I don't like the email functionality. I will still always opt for my own email because it is not intuitive to set up and it is easier to just use my own provider.
What problems is the product solving and how is that benefiting you?
It is allowing me to launch email campaigns with tracked results. It also lets me analyze success of campaigns and existing relationships.
Great for Sales Management, But Extra Costs for Full Functionality
What do you like best about the product?
This tool is excellent for managing your sales team and creating a robust sales pipeline.
What do you dislike about the product?
At times, you may find yourself restricted if you lack the Operations Hub to manage properties and workflows across deals, companies, and contacts. This limitation can lead to a significant increase in costs.
What problems is the product solving and how is that benefiting you?
It has been helpful for us in managing our sales pipelines and generating reports to optimize sales efficiency.
Automation Boosted Our Lead Tracking Efficiency
What do you like best about the product?
I have been using HubSpot Sales Hub primarily for a year, leveraging it for content management, tracking leads, and managing marketing-related activities. I love how it speeds up our processes, generates more incoming leads, and simplifies meeting bookings, thanks to its efficient Workflows automation. This automation has notably enhanced our productivity by automatically handling customer follow-ups, resulting in significant time savings. Consequently, this contributes positively to our return on investment, making it a worthwhile tool. I find the process of creating email sequences and marketing emails particularly effortless, which supports our communication strategies seamlessly. Moreover, HubSpot Sales Hub's ability to integrate with other software like Zoom, Xero accounting software, and the Enrollem plugin enhances its overall functionality, making it a versatile and indispensable part of our operation, especially given its ease of integration and automation enhancement capabilities. I also use it for website integration.
What do you dislike about the product?
I find the seat-based pricing introduced by HubSpot Sales Hub quite unappealing, as it influenced our decision to switch vendors at a previous company. The setup process was average and somewhat confusing, particularly with the recent changes in feature names. This renaming of features, such as CTAs and forms, added unnecessary confusion as it was initially more straightforward. Additionally, I would like an increase in the marketing contact number within the current tier. For a growing small or medium-sized company, it's not always justifiable to upgrade to a higher package, so having an intermediary option would be beneficial.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub speeds up lead management, simplifies customer meeting bookings, automates responses, and boosts ROI effectively.
Powerful, Overly Complex , Time Management Destroyer & Not for Small Business Anymore
What do you like best about the product?
Able to manage sales and business development outreach.
What do you dislike about the product?
The learning curve for this system is far too steep. No one on our team truly understands how to use it, and we never seem to fully grasp its features. It has evolved into an enterprise-level tool that demands a dedicated team just to manage it. Setting it up and maintaining data quality have both been significant challenges. Instead of being a helpful tool, it feels like we are at the mercy of the system. In 9 months, HubSpot has confused even super admins - confusion exists at every level - including billing structure for the system. They charge by seats, marketing contacts and now credits all at the same time. This is "profit by confusion" at its finest.
What problems is the product solving and how is that benefiting you?
Sends our communications for sales teams, identifies active accounts.
Centralized Platform Simplifies Processes, But Some Tracking Still Manual
What do you like best about the product?
Steamlining our business processes so everything can be viewed on a single platform.
What do you dislike about the product?
We still need to do some tracking outside of the system
What problems is the product solving and how is that benefiting you?
Some platforms we use do not intergrate and we still do tracking outside the system
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