Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Easy Setup, Comprehensive Features, But Performance Lags
What do you like best about the product?
I like that HubSpot Sales Hub offers the feature to review the last contact made with leads and provides location details, which is incredibly helpful for managing communication. The ability to receive notifications when leads come in and easily identify whether they are recycled or new leads streamlines my workflow, making lead management much more efficient. I also appreciate how easy the initial setup was; it was a simple one-click process and instantly ready to use. These features combined make the HubSpot Sales Hub a valuable tool in enhancing my work efficiency and effectiveness.
What do you dislike about the product?
I think the main issue I encounter with HubSpot Sales Hub is the presence of bugs which tend to make the system slow, particularly during peak times. This affects the platform's efficiency, especially when new leads come in.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to efficiently manage leads, easily track last contact details, and identify if leads are new or recycled, all within an all-in-one platform.
Great for Sales Management, But Takes Time to Learn
What do you like best about the product?
It's easy to use, allows everyone to see all steps of the sales process, helpful in managing leads, keeps you on top of follow ups, email tracking, built in meeting scheduler.
What do you dislike about the product?
there is a bit of a learning curve, it can be a little overwhelming until you figure it out, though the support is there to help with making this less of a growing pain.
What problems is the product solving and how is that benefiting you?
it makes everything streamline and allows everyone that needs to be involved in the sales process to have full overview of the sale from beginning to end. It allows me to stay on top of leads so nothing falls through the cracks.
Streamlines Sales and Operations with Powerful Automation
What do you like best about the product?
Great tools to organize incoming/outbound leads as well as track the sales progress as we get closer to a deal being signed and service starting. Hubspot Sales also allows us to automate a lot of processes as we go into an Operations phase with new clients.
What do you dislike about the product?
The data you can join in reports between Contacts / Companies / Deals is inconsistent and strange in terms of what you can pivot/filter on. I also wish it could track traffic sources over time instead of just the first and most recent versions.
What problems is the product solving and how is that benefiting you?
It allows us to reach out to interested and cold customers without taking up too much attention from a sales person, allowing them to focus on more active engagement with leads. Workflows and Sequences allow us to keep in touch with all the leads as we drive them towards closing a deal.
Great for Deal Tracking, But Customization Could Improve
What do you like best about the product?
HubSpot Sales Hub makes it easy to track deals and manage outreach in one place, with clear visibility into pipeline activity and performance.
What do you dislike about the product?
It can feel limited when customizing reports or tailoring workflows, and some features require multiple steps to adjust.
What problems is the product solving and how is that benefiting you?
It centralizes deal tracking, email outreach, and activity management, which reduces manual work and helps keep the pipeline organized. This makes it easier to follow up on leads and move deals forward consistently.
Streamlines Outreach with Precision and Ease
What do you like best about the product?
I appreciate how HubSpot Sales Hub integrates personalized information, which significantly enhances the response rate compared to general emails that aren't tailored to recipients. The use of templates within HubSpot Sales Hub greatly aids in streamlining my outreach efforts, making it easier and faster to deploy communication plans, especially when directing new contacts into appropriate sequences. I value the ability to plan follow-up emails through sequences, as it substantially reduces the need for consistent manual follow-ups, improving efficiency. Additionally, I found the initial setup process to be seamless when transitioning from Salesforce, thanks to our internal HubSpot admin, which made the switch uncomplicated. My satisfaction is reflected in my willingness to highly recommend HubSpot Sales Hub to peers, rating it a 10 out of 10.
What do you dislike about the product?
I dislike the pacing of emails going out through HubSpot Sales Hub. My IT team has flagged my inbox several times because the quantity of emails I'm sending in short periods of time is raising red flags on our domain.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to streamline client outreach, reducing follow-up needs and increasing response rates with personalized emails. It integrates well with other tools like Salesforce, making it easy to manage sequences and enhance client communication.
Fantastic
What do you like best about the product?
Great tool to use. It helps a lot in a day to day operation.
What do you dislike about the product?
I did not find any drawbacks yet. I will keep exploring it.
What problems is the product solving and how is that benefiting you?
Following up on leads and keeping track of it.
Live Dashboards Enhance Our Sales Tracking
What do you like best about the product?
I really appreciate being able to view the live dashboards in HubSpot Sales Hub. It's fantastic to see updated sales amounts for each of my colleagues, allowing me to keep track of our performance at any given moment. The live dashboards provide crucial insights swiftly and effortlessly, assisting us in monitoring our achievements and determining if we need any additional motivation. This feature significantly enhances our ability to manage and assess sales progress, making it an invaluable tool for our team.
What do you dislike about the product?
I find it somewhat problematic that HubSpot Sales Hub experiences occasional downtimes. Although these downtimes are uncommon and typically not prolonged, they occur from time to time, and it's slightly inconvenient. It would be preferable if the system had even fewer instances of downtime.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for tracking and getting stats about our emails. The live dashboards help me see current sales performance, making it easy to track wins and identify when boosts are needed.
Centralized Data Management with Ease
What do you like best about the product?
I love how HubSpot Sales Hub serves as a centralized repository for all our data, covering everything from recruitment phases to tracking deals, revenue, and training cohorts. It effectively eliminates the need for multiple spreadsheets by providing a live dashboard view that allows us to track progress, manage people, and access critical information with ease. The system’s ease of use and intuitive nature make it a standout feature, promoting efficiency and improving user experience. Another fantastic feature is the dashboard and report system that centralizes data among various teams. It updates multiple reports in real-time, which not only simplifies data interpretation but also streamlines our workflow. The capability to build various types of reports and visualizations which update in real-time is incredibly valuable, improving our data analysis and report-making processes significantly. Additionally, integrating HubSpot Sales Hub with our email and scheduling systems, such as Outlook and Calendly, and syncing it with Microsoft Teams for meeting registrations enhances our overall productivity and operational efficiency.
What do you dislike about the product?
I find that I would like more options in reporting and visualizations. There are times when using Excel is easier for inputting data from tables or inputting multiple variables. HubSpot Sales Hub doesn't calculate averages as simply as Excel or allow the use of formulas like correlation or median numbers.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to centralize our data, replacing multiple sheets with a live dashboard that updates automatically. It simplifies tracking and reporting across different teams, enhancing data analysis and visualization with real-time updates.
Insightful Activity Comparison for Teams
What do you like best about the product?
The ability to see my activity compared to my colleagues
What do you dislike about the product?
Getting to the report I want to view can take a little too long
What problems is the product solving and how is that benefiting you?
it allows me to keep track of all of my deals and their progress
Comprehensive, User-Friendly Platform That Delivers
What do you like best about the product?
Easy to navigate. Very comprehensive and organized platform.
What do you dislike about the product?
Certain functions not operating at times. Can go down for maintenance. Integrations with other platfroms can slow down servers and response times.
What problems is the product solving and how is that benefiting you?
Organization and Automation. Cuts down time and helps manage a busy workload.
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