Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Intuitive and Effortless Platform Experience
What do you like best about the product?
Very intuitive and easy platform to work
What do you dislike about the product?
The frequent updates and changing the names of list to segments
What problems is the product solving and how is that benefiting you?
Helping us to perform prospecting, keeping tab on communication records and maintaining sales pipeline
Overwhelming Feature Set—Needs a Simpler Sales-Focused View
What do you like best about the product?
Lots of features and it works well across an entire organization by not focusing on the utilities of features of only one arm
What do you dislike about the product?
As someone in sales, it feels like there is waaaay too much and I wish there was a simplified view which only showed options or features that are relevant to my daily workflow. I would say 90% or more of the features I don't use and simply find confusing
What problems is the product solving and how is that benefiting you?
It does allow me to put all the info I gather from a close or demo into the notes to seamlessly hand over to the CS or onboarding side and that is awesome. Really enables greater communication and quicker response times
My favorite CMR was salesforce due to the bucket system it has and the visuals used to demonstrate where in the sales process (lead stage) a lead is currently in. Made working your pipeline far easier
My favorite CMR was salesforce due to the bucket system it has and the visuals used to demonstrate where in the sales process (lead stage) a lead is currently in. Made working your pipeline far easier
Seamless, Intuitive, and Time-Saving—A Sales Game-Changer
What do you like best about the product?
What I like most about HubSpot Sales Hub is how seamlessly everything works together. Prospecting, email sequences, tasks, call logs, meeting links, pipeline tracking, it’s all in one clean, intuitive interface. The AI features are a big bonus too: suggested actions, email drafting, and call summaries save a huge amount of time and help me stay organised without feeling overwhelmed.
It’s one of the few tools where both new reps and experienced sellers can be productive almost immediately. The visibility it gives into deals, activities, and next steps makes managing my pipeline so much easier.
It’s one of the few tools where both new reps and experienced sellers can be productive almost immediately. The visibility it gives into deals, activities, and next steps makes managing my pipeline so much easier.
What do you dislike about the product?
The only downside is that some of the more advanced features — especially around automation, reporting, and AI, are locked behind higher-tier plans. It can feel limiting when you know the platform can do more, but you need to upgrade to access it.
Additionally, customization in certain parts of the sales pipeline can be a bit rigid. Nothing that breaks the workflow, but sometimes I wish there was slightly more flexibility in tailoring views and automation logic without workarounds.
Additionally, customization in certain parts of the sales pipeline can be a bit rigid. Nothing that breaks the workflow, but sometimes I wish there was slightly more flexibility in tailoring views and automation logic without workarounds.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us streamline the entire sales process, prospecting, outreach, follow-ups, and pipeline management, all in one place. Before HubSpot, a lot of our work was scattered across tools and spreadsheets, so things slipped through the cracks. Now, tasks are automated, follow-ups are consistent, and every interaction is tracked.
The AI features also help us prioritize the right leads and reduce time spent on admin work. As a result, our team moves faster, stays organized, and spends more time actually selling instead of managing tools.
The AI features also help us prioritize the right leads and reduce time spent on admin work. As a result, our team moves faster, stays organized, and spends more time actually selling instead of managing tools.
Pipeline Clarity, But Business Merger Needs Improvement
What do you like best about the product?
I value the structured and clear view of the pipeline that the HubSpot Sales Hub provides. This is essential for efficient management and allows for an easy and immediate understanding of where each deal is within our sales process. This clarity in the status of deals really facilitates our strategies, as it helps us accurately forecast future sales and adjust our approaches as needed. I also appreciate how this organizational structure perfectly aligns with the way we manage our sales, resulting in a smooth and informed integration into our workflow.
What do you dislike about the product?
I don't like the lack of possibility to merge deals. When a contact converts twice on the same landing page at the same time, two separate deals end up being created. It would be useful if we could merge them into a single deal in the same way we can do with contacts. This would help avoid the need to clean the data in a more laborious way.
What problems is the product solving and how is that benefiting you?
The HubSpot Sales Hub improves pipeline visibility and contact management with sales data. The structured view of the pipeline and clarity of deal status help in sales forecasting, providing efficient lead management with my team.
All-in-One platform for Sales and CS
What do you like best about the product?
I like that everything in HubSpot Sales Hub is in one place, which makes it easy to maintain a clear overview of all sales activities & deals. The ability to manage multiple teams and pipelines is a huge advantage. The integration with other tools creates a smooth workflow between marketing, sales, and customer success.
What do you dislike about the product?
One aspect of HubSpot Sales Hub I find challenging is managing renewals for our multi year contracts. The process isn’t as intuitive as other parts of the platform, which can make tracking and coordinating renewal activities more cumbersome than I would like as I have to build workflows and workarounds to auto-create and populate new deals.
What problems is the product solving and how is that benefiting you?
Having all contacts, deals, pipelines, and team activities in one platform eliminates the need to juggle multiple tools and spreadsheets. This visibility makes it much easier to track progress, prioritise tasks, and ensure nothing falls through the cracks.
Comprehensive Solution with Every Feature You Need
What do you like best about the product?
I appreciate how comprehensive it is; it seems to offer every function you could possibly need.
What do you dislike about the product?
I find it somewhat challenging to use. I often end up spending more time than I anticipated trying to figure out specific functions and how to operate them.
What problems is the product solving and how is that benefiting you?
I appreciate being able to store all my clients' information and data in a single location, which is incredibly important to me. This not only saves time and effort but also helps safeguard my clients' personal details.
User-Friendly CRM That Boosts Sales Efficiency
What do you like best about the product?
I find HubSpot Sales Hub incredibly accurate and user-friendly, which greatly aids my role as an appointment setter. It feels tailor-made for sales professionals, offering everything necessary for sales tasks in a comprehensible and accessible manner. The ability to easily track activities such as calls and emails enhances my productivity and efficiency. Additionally, the initial setup process was perfect, which made the transition to using HubSpot Sales Hub seamless and hassle-free. Overall, the precise accuracy, ease of use, and comprehensive features significantly enhance its value, prompting me to highly recommend it to others.
What do you dislike about the product?
I find it challenging that HubSpot Sales Hub lacks the ability to filter tasks by a specific date. Instead of sorting, I would prefer an option to filter tasks by typing or selecting a date from a calendar.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to easily track my activities, such as calls and emails, enhancing accuracy and user-friendliness. It's a comprehensive tool for salespeople, providing everything I need in one accessible platform.
Powerful Reporting and Dashboards That Drive Insights
What do you like best about the product?
Reports, and dashboards. if its a field you can do a report about it
What do you dislike about the product?
the flow from contact page and account page. it does not sync unless you click specific buttons so sometimes things get lost tracking wise for me.
What problems is the product solving and how is that benefiting you?
Tickets system keeps everything in one spot for me. The benefit is in case I open an email and don't have time to respond right away its in the tickets so I can easily go back to it.
Effortless Dashboard Creation and Outstanding Support
What do you like best about the product?
My favorite feature is how easily it is to create a dashboard. I also had a great experience with the support team when I had an issue with the platform. This is the central differential when hiring a new service.
What do you dislike about the product?
I don't have anything to complain about at the moment.
What problems is the product solving and how is that benefiting you?
We can organize and reach out to contacts more quickly and efficiently when compared to other providers. We also use the dashboards to organize the recruiting contacts and the data.
Easy to Use and Organized, But Pricey for the Features
What do you like best about the product?
Everything is conveniently located in one place, making it much less messy and easy to navigate, even if you don't have any special skills.
What do you dislike about the product?
It's far too expensive considering the features it offers.
What problems is the product solving and how is that benefiting you?
Keeping all leads in one place
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