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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,129 reviews
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External reviews are not included in the AWS star rating for the product.


    Yash P.

Jira is a great tool for team management.

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
Jira’s flexibility and customization options are what I like best. It supports a wide range of project management methodologies like Scrum and Kanban, which makes it ideal for agile teams. It is used daily in my team.
What do you dislike about the product?
I feel for new user's ease of use, the user interface can feel cluttered, and some actions require too many clicks or steps. Customizing workflows or setting permissions sometimes feels unintuitive without admin-level experience.
What problems is the product solving and how is that benefiting you?
Jira helps solve the challenge of managing complex projects and tracking tasks across multiple teams. It centralizes all our work items—like user stories, bugs, and tasks in one place, which improves visibility and accountability. The introduction of Rovo chat is a great addition.


    Hristo E.

Project Manager

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
I can organize my work as a PM with Jira
What do you dislike about the product?
I can't link different projects and Epics properly
What problems is the product solving and how is that benefiting you?
Work tracking and daily Project management


    Kuldeep T.

customized and accurate ticketing tool

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
It is user-friendly and has many more options for customised fields as per requirements
What do you dislike about the product?
New UI need to be created more user-friendly
What problems is the product solving and how is that benefiting you?
I am using JIRA as an IT service desk and ticketing tool, which is very useful and easy to manage regular day-to-day IT tasks.


    Financial Services

The best way to solve Tabby technical issues

  • July 13, 2025
  • Review provided by G2

What do you like best about the product?
Raising hard Tabby issues which help in my work.
What do you dislike about the product?
You must choose from many options to raise 1 Jira
What problems is the product solving and how is that benefiting you?
Tabby card and many of the Tabby hard problems regarding money deduction which allow me to get more Csat


    Rachel C.

Still best in class for dev

  • July 12, 2025
  • Review provided by G2

What do you like best about the product?
Well known tool so it "feels like home" and in any case, they have stayed ahead of the curve and Jira works like magic always.
What do you dislike about the product?
I wish it was more friendly for the non-tech side of the business.
What problems is the product solving and how is that benefiting you?
Our team uses JIra as the primary source of truth for our development plans.


    Real Estate

Best Work management software

  • July 12, 2025
  • Review provided by G2

What do you like best about the product?
Jira is quiet simple to use and very robust. I can handle all the workload very easily.
What do you dislike about the product?
There is nothing that I dislike but its just that you need to first learn how to yse jira and that might take some time.
What problems is the product solving and how is that benefiting you?
By using jira I am able to track all the workflows in a single place and in a very well organized way


    Sanket O.

Best project management tool

  • July 12, 2025
  • Review provided by G2

What do you like best about the product?
Helps managing the project in every aspect - dashboards, tasks management, documentation, charts, and what not, integration with several apps
What do you dislike about the product?
It has so much of functionalities that even after using it for quite some time I encounter something new each month
What problems is the product solving and how is that benefiting you?
A tool was required to that can help us manage project, Jira is the answer to that


    Akshay A.

Simplified Project Management with Powerful Workflow Control

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
Jira is good for Agile and Scrum teams. It allows us to customize our workflow and track issues daily. IT is easy to connect Jira with tools like Bitbucket, Slack, and GitHub, which help us to speed up development process.
What do you dislike about the product?
I honestly didn’t find anything negative about Jira. It worked well for my needs and provided everything I expected from a project management tool.
What problems is the product solving and how is that benefiting you?
Jira can be easily connected with tools like Bitbucket, Slack, and GitHub, which boosts the development process and also helps us track issues easily.


    Fabian B.

Jira is an exceptionally effective tool for our development team, maintaining a structured workflow.

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
By maintaining an organized workflow, we can ensure that all projects are efficiently managed. This will allow administrators to easily monitor and assess the results of each project in a centralized view.
What do you dislike about the product?
The frequent UI changes are somewhat disappointing for routine work.
What problems is the product solving and how is that benefiting you?
Team Organization and projects track


    Ellen D.

Highly adaptable, agile platform for project planning and time management

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
Filtering options are extensive
Tons of options for unique views to analyze work
Robust file upload options
Communications options are intuitive
Integrates with our other applications
What do you dislike about the product?
Tickets can sometimes be lost due to filters or wrongly applied views
A learning curve to understanding different objects, filters, and applications
Moderately difficult implementation due to range of options - easy to start with basic features, requires more effort to configure more complex projects
What problems is the product solving and how is that benefiting you?
Jira is helping me keep track of in progress work, manage time/allocations, and communicate with team members. It's robust data collection helps me and my team learn about what projects are taking more or less time and refine our processes accordingly.