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    Jira

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    Sold by: Atlassian 
    Deployed on AWS
    Move fast, stay aligned, and build better - together
    4.4

    Overview

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    Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.

    To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing  or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes 

    Highlights

    • Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
    • Customizable workflows - Create customizable workflows that map to any style of work.
    • Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/  or check out any of our self help support documentation at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    7663 ratings
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    7663 external reviews
    External reviews are from G2 .
    Eugenia C.

    Jira Makes Task Tracking and Workflow Management Effortless

    Reviewed on Jul 16, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Jira is its task tracking and workflow management. It provides clear visibility into project progress, helps prioritize work, and improves team collaboration.
    What do you dislike about the product?
    Jira can be complex to navigate, especially for new users, and overly customized workflows can make it less intuitive and slower to use.
    What problems is the product solving and how is that benefiting you?
    Jira helps solve the challenge of task organization and project visibility by centralizing work in one place. It improves collaboration across the team and makes it easier to track progress, priorities, and what needs attention, so projects stay organized and moving forward efficiently.
    SUMAN K.

    Jira Has Been Perfect for My Needs

    Reviewed on Jul 16, 2026
    Review provided by G2
    What do you like best about the product?
    Jira is actually very good. I’ve been using it for about three years, and it’s been perfect for my needs. It also has its own AI to generate task descriptions and names, called Rivo.
    What do you dislike about the product?
    Everything is good except the messy layout like it has a lot of buttons here and there.
    What problems is the product solving and how is that benefiting you?
    It helps manage the task between the developer and managing each tasks timelines.
    Atik p.

    Smooth Navigation and a Great Interface for Handling Issues

    Reviewed on Jul 16, 2026
    Review provided by G2
    What do you like best about the product?
    Good interface and user navigation is smooth , very good feature I used to handle issues
    What do you dislike about the product?
    Nothing specific to point out, but it would be better if it added an AI feature, and it should also be more cost-effective.
    What problems is the product solving and how is that benefiting you?
    It helps me resolve tickets on time and track problem issues within the project.
    Telecommunications

    Jira centralizes tasks and improves collaboration with simple tracking

    Reviewed on Jul 16, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Jira is that it centralizes task management, facilitates collaboration between teams, and allows for clear and organized tracking of project progress.
    What do you dislike about the product?
    What I like least about Jira is that it can be complex at first, it requires time to set it up correctly, and if the project is not well organized, navigating and tracking tasks can become confusing.
    What problems is the product solving and how is that benefiting you?
    With Jira, we centralize all management on a single platform. Now we can assign tasks, set priorities, control deadlines, and visualize the progress of each project in real-time. This has improved communication among team members, reduced work duplication, and streamlined the resolution of issues. Additionally, we have decreased the time spent on manual task tracking and have greater visibility to make decisions and meet deadlines more frequently.
    Shivam G.

    Jira as the Ultimate Source of Truth for Complex Projects

    Reviewed on Jul 15, 2026
    Review provided by G2
    What do you like best about the product?
    Jira acts as the ultimate source of truth for complex projects. By centralizing tasks, automating updates, and providing clear visual tracking, it prevents communication gaps and reduces micromanagement. Ultimately, it brings structure to team collaboration and delivers a genuinely satisfying sense of progress when crossing the finish line.
    What do you dislike about the product?
    When it’s misused, Jira can shift from a collaboration tool into a surveillance tool. It’s far too easy for stakeholders to fixate on velocity charts, burndown metrics, and time-tracking data, then use those numbers to micromanage developers instead of focusing on the real value being delivered.
    What problems is the product solving and how is that benefiting you?
    Streamlined Alignment: By centralizing our backlog and using Kanban/Scrum boards, everyone on the cross-functional team can quickly see the current status of any feature or bug.

    Reduced Overhead: It cuts down on the need for constant status-update meetings. Because blockers are visible at a glance, we can spot issues early and address bottlenecks before they end up derailing a sprint.

    Process Automation: The tool automates repetitive workflows—such as automatically moving a ticket to “QA” when code is committed—which helps free up the team to focus on actual development instead of manual status updates.
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