Jira

What do you like best about the product?

Mostly, I use the Kanban board. It’s easy to use and very user-friendly.

What do you dislike about the product?

Sometimes is slow, and when you upload a lot of pictures they need some time to finish

What problems is the product solving and how is that benefiting you?

Its easy to navigate to the tickets and github pull reqests for tickets

What do you like best about the product?

Jira is a helpful tool for providing support, and it integrates well with other CRM systems. It makes onboarding and agent tracking easy, and the AI features keep things simple when I don’t understand something for example, when setting up workflow automations.

What do you dislike about the product?

Sometimes can be a little tricky with the automations withing tickets and parent tickets, like the whole organization of the subtasks, can be a little difficult to get around.

What problems is the product solving and how is that benefiting you?

Jira makes keeping track of all issues more simple and efficient, definitely helping with day to day deadlines and improving overall SLA's for performance review.

What do you like best about the product?

To be fair, I didn´t like much about Jira personally
But the amount of integrations not only with other tools, but on the way that developers work, is top in the industry

What do you dislike about the product?

UX was not pleasing, I found it that everything was 2 steps further than it should take

What problems is the product solving and how is that benefiting you?

tracking the completion of the projects we had in backlog/sprint

What do you like best about the product?

As a Digital Marketing Coordinator, Jira has become one of the tools I rely on to keep marketing projects organised. From planning social media campaigns to coordinating website updates and creative requests, it gives our team a clear view of what needs to be done and when. It has made collaboration much smoother, especially when multiple teams are involved. My favourite feature is the visual boards, which make it easy to track the progress of every marketing task. I can quickly see what's planned, what's in progress, and what's ready to launch. Comments, due dates, and file attachments keep everything related to a project in one place.

I regularly use Jira for:

Campaign planning
Content calendar management
Creative design requests
Website update tracking
Marketing approvals
Team collaboration
Monitoring project deadlines

What do you dislike about the product?

Large projects with many custom workflows can sometimes feel a little complex, and simple tasks may require more fields than necessary. A more streamlined experience for smaller marketing projects would make the platform even better.

What problems is the product solving and how is that benefiting you?

Jira has improved the way our marketing team manages projects by reducing confusion, improving task ownership, and helping us meet campaign deadlines more consistently. It has also made collaboration with designers, developers, and sales teams much more efficient. Overall, Jira is a dependable project management tool that keeps our marketing work organised and transparent. It has helped our team collaborate more effectively, stay on schedule, and deliver campaigns with greater confidence.

What do you like best about the product?

centralized place for tasks and projects

What do you dislike about the product?

Honestly, it’s not very user-friendly. It feels too focused on software development.

What problems is the product solving and how is that benefiting you?

It’s mostly used for project management and as an information repository, especially for keeping and referencing historical data.