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    Jira

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    Sold by: Atlassian 
    Deployed on AWS
    Move fast, stay aligned, and build better - together
    4.4

    Overview

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    Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.

    To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing  or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes 

    Highlights

    • Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
    • Customizable workflows - Create customizable workflows that map to any style of work.
    • Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/  or check out any of our self help support documentation at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    7678 ratings
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    64%
    29%
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    7678 external reviews
    External reviews are from G2 .
    JAMES C.

    Complex Configuration but Robust Project Management

    Reviewed on Jul 23, 2026
    Review provided by G2
    What do you like best about the product?
    I like using Jira for centralized backlog management, which provides a single source of truth by consolidating user stories, technical tasks, bugs, and feature requests into one unified view. I appreciate the real-time visual tracking with its instant process visibility, thanks to the dynamic Scrum and Kanban boards that represent active tasks moving through development stages. The customizable workflow is a great feature since it allows my team to customize state transitions to mirror our precise operational realities, rather than being forced into a rigid standard model. I benefit from the data-driven insights and seamless ecosystem integration. Additionally, I enjoy the robust reporting, high customization, seamless automation, and strong traceability that Jira offers. The initial setup was very straightforward, and the prebuilt agile template made it easy to configure our boards quickly.
    What do you dislike about the product?
    I find Jira's learning curve steep, making its interface overwhelming for non-technical users or new team members. Its performance can be slow, especially with large instances, experiencing lag, slow page loading times, and clunky search behavior. Configuring custom workflows, permissions, and schemes feels complex and unintuitive, demanding dedicated administrative overhead. The pricing is high, and relying on necessary add-ons significantly increases the total cost of ownership.
    What problems is the product solving and how is that benefiting you?
    I use Jira to address issues like lack of transparency and inaccurate sprint planning. It helps me with centralized backlog management, real-time visual tracking, and customizable workflows to enhance our agile project management.
    Banking

    Clear Workflow and Progress Tracking That Keeps Us on Track

    Reviewed on Jul 23, 2026
    Review provided by G2
    What do you like best about the product?
    The workflow is clear and the progress track
    What do you dislike about the product?
    It can be complicated to use at times yes
    What problems is the product solving and how is that benefiting you?
    It improves task visibility and helps team traxk progress and priorities.
    Sumit K.

    On-Board Story Points and Assignee Views Make Sprint Planning Faster

    Reviewed on Jul 23, 2026
    Review provided by G2
    What do you like best about the product?
    The story point estimation sits right on the board, so we can catch an overload sprint before it starts instead of scrambling midway through. That same board also breaks down tasks by assignee, which makes it easy for a manager to spot who's stretched thin without opening every ticket individually, and together these two views have made our sprint planning meeting noticeably shorter.
    What do you dislike about the product?
    Setting up custom fields for our QA process took more digging through settings that we expected, and once we had them in place, searching through older archived projects felt slower than working in active ones, which made cleanup a bit more tedious than it needed to be.
    What problems is the product solving and how is that benefiting you?
    it keeps every bug and feature request tied to the sprint it belongs to, so nothing gets lost between planning and actual work. That's cut down the back and forth we used to have over "wait, is this even in scope for this sprint?" and made handoffs between devs and QA a lot smoother.
    Akshat K.

    Essential for Tracking, Challenging for New Users

    Reviewed on Jul 22, 2026
    Review provided by G2
    What do you like best about the product?
    I like using Jira for task and issue tracking, which is really helpful in managing our projects. The agile tools and backlog management features are also something I enjoy.
    What do you dislike about the product?
    I find the complexity and learning curve for new users challenging with Jira. The initial setup was also a bit complex.
    What problems is the product solving and how is that benefiting you?
    I use Jira for tracking project progress, task and issue tracking, agile tools, and backlog management.
    Raj P.

    Easy Project Task Management and Clearer Client Status Updates

    Reviewed on Jul 22, 2026
    Review provided by G2
    What do you like best about the product?
    Easy to use and manage project tasks with clients, and it also helps me manage status updates better.
    What do you dislike about the product?
    As per my experience up to today, I haven’t noticed any changes yet, so I can’t really review it properly. For now, I don’t have any feedback about it.
    What problems is the product solving and how is that benefiting you?
    Yes, I’ve used other tools or software sometimes, but this tool gives me a better way to explain and handle the project status.
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