Sold by: Atlassian
Deployed on AWS
Move fast, stay aligned, and build better - together
4.3
Overview
Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.
To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes
Highlights
- Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
- Customizable workflows - Create customizable workflows that map to any style of work.
- Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/ or check out any of our self help support documentation at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
JAMIE I.
Easy Ticket Submission with Photos, but Finding Tickets Can Be Tricky
Reviewed on Jan 15, 2026
Review provided by G2
What do you like best about the product?
Jira is easy for submitting service tickets for our techs. They can leave all the information along with pictures all in one place.
What do you dislike about the product?
The only thing that I dislike and its only sometimes. It can be difficult to pull up service tickets unless you know the exact service ticket number
What problems is the product solving and how is that benefiting you?
One single place for all departments in our company to submit service tickets. Submit a request for parts orders.
Derin O.
All Technical Tickets Reviewed in One Place
Reviewed on Jan 15, 2026
Review provided by G2
What do you like best about the product?
The opportunity to review several technical tickets all in one place
What do you dislike about the product?
The formulas used for organising jira tickets can sometimes be too complex
What problems is the product solving and how is that benefiting you?
Gives me one place to track product issues and bugs
Bharath R.
Effortless Story Management, Occasional Downtime
Reviewed on Jan 15, 2026
Review provided by G2
What do you like best about the product?
I like that Jira makes it easy to access and create stories, defects, and epics. It’s great that product owners can create stories, and developers can refer to those stories for development, which helps in improving the product. Additionally, it is easy to log in and set up.
What do you dislike about the product?
Sometimes Jira goes down and not accessible.
What problems is the product solving and how is that benefiting you?
I use Jira to check user story requirements, and it's easy to access and create stories, defects, and epics. It helps product owners create stories, which developers can use to improve the product.
Purva K.
Comprehensive Task Management with seamless integrations and good learning curve
Reviewed on Jan 14, 2026
Review provided by G2
What do you like best about the product?
I really like how flexible Jira is when it comes to creating tasks and stories. It provides clear visibility on how the assignee is going to work on the tasks, and shows any blocking state. If something is blocking progress, I can just provide a comment and tag the concerned team member to help with the blockage. It's also really helpful for cross-functional teams working on the same project, as I can create a story and assign it to anyone on the team. This standout feature, allowing work with cross-functional teams, really stands out for me.
What do you dislike about the product?
I find that sometimes Jira can be very complex for new businesses because of a lot of settings and fields that need to be filled. It’s normal to get lost in the functionalities if you're not familiar with the agile environment. This complexity, along with many features, can sometimes cause performance issues. Simple is better, so this is a bit of a downside for me. The initial setup was also a bit challenging and overwhelming for the team due to new exposure with Jira.
What problems is the product solving and how is that benefiting you?
I use Jira to organize, track, and manage our team's tasks efficiently. It helps track time spent on tasks, analyze effort complexity, and offers clear visibility on project status, making project management seamless across teams.
Pradeep S.
Powerful Management with Room for UI Improvement
Reviewed on Jan 14, 2026
Review provided by G2
What do you like best about the product?
I appreciate how Jira allows me to see which stories or tasks are assigned to me and helps visualize the current task status. The Jira board is also helpful for managing epics, sprints, bugs, and backlogs very easily. I like that it gives product managers everything they need to describe product requirements, and they can even add documents and videos to stories.
What do you dislike about the product?
The UI is a bit complicated. There are multiple things that may not be required for a particular project, but they stay present on the screen, leaving it up to you whether you want to use them or not. As a basic user, I need super simple options to manage my work and visibility of tasks assigned.
What problems is the product solving and how is that benefiting you?
In Jira, I can easily see the tasks assigned to me, visualize their status, and manage epics, sprints, bugs, and backlogs without hassle.