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    Jira

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    Sold by: Atlassian 
    Deployed on AWS
    Move fast, stay aligned, and build better - together
    4.4

    Overview

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    Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.

    To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing  or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes 

    Highlights

    • Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
    • Customizable workflows - Create customizable workflows that map to any style of work.
    • Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/  or check out any of our self help support documentation at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    7648 ratings
    5 star
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    64%
    29%
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    0 AWS reviews
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    7648 external reviews
    External reviews are from G2 .
    Legal Services

    Streamlined Onboarding and Project Tracking with Jira

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    Jira has helped us to eliminate paper forms for project management when onboarding new employees. It has helped us to streamline the process and allows for quick check-ins to see progress at any time.
    What do you dislike about the product?
    I have not had any formal training on the product and would like to be better informed about its utility.
    What problems is the product solving and how is that benefiting you?
    Jira is addressing communication and check-in issues for our onboarding needs.
    Cristian T.

    Simple and fluid ticket system to manage statuses in Jira

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Jira is its simple ticket system, the ability to move from one state to another without any problem, add notes for the person assigned to the ticket or their manager to see.
    What do you dislike about the product?
    What I like the least is its interface, as it tends to be a bit slow and the number of notifications that arrive.
    What problems is the product solving and how is that benefiting you?
    The problems that Jira solves for me are many, as I create tickets with tasks or they are created for me, and when the ticket is viewed, the project is set in motion and we are clear on when it is completed and when it is in progress.
    Miguel Alexander R.

    Excellent project management for tracking

    Reviewed on Jul 06, 2026
    Review provided by G2
    What do you like best about the product?
    The management for project tracking
    What do you dislike about the product?
    Automations are not so intuitive
    What problems is the product solving and how is that benefiting you?
    The tracking of tickets, and there remains the evidence of a history of their tracking.
    Information Technology and Services

    All-in-One Team Management, Testing, and Defects—Easy to Use with Great Integrations

    Reviewed on Jul 05, 2026
    Review provided by G2
    What do you like best about the product?
    It has everything in one place, from team management to testing and defect tracking. It’s easy to use and navigate, and there’s a wide range of plugin integrations available. It’s also widely popular and used across many industries. What’s more important is that it doesn’t lag and works faster.
    What do you dislike about the product?
    Sometimes, data-heavy pages take a few extra seconds to load.
    What problems is the product solving and how is that benefiting you?
    Jira solves the problem of tracking, organizing, and managing tasks, bugs, and project progress in one place. It benefits teams by improving collaboration, increasing visibility, and helping projects stay on schedule.
    Education Management

    Best Tool for Raising Engineering Tickets and Meeting SLAs

    Reviewed on Jul 04, 2026
    Review provided by G2
    What do you like best about the product?
    Best tool to raise a ticket to the Engineering team that aligns with their work and have them complete the work within their SLA
    What do you dislike about the product?
    Its clunky, slow, and overly complex interface makes simple task tracking feel like a full-time administrative job
    What problems is the product solving and how is that benefiting you?
    Jira solves the problem of chaotic, unorganized bug reporting by creating a centralised, trackable pipeline for the engineering team.
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