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    Jira

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    Sold by: Atlassian 
    Deployed on AWS
    Move fast, stay aligned, and build better - together
    4.4

    Overview

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    Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.

    To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing  or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes 

    Highlights

    • Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
    • Customizable workflows - Create customizable workflows that map to any style of work.
    • Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/  or check out any of our self help support documentation at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    7718 ratings
    5 star
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    64%
    29%
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    0 AWS reviews
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    7718 external reviews
    External reviews are from G2 .
    Rizz R.

    Highly Customizable Yet Overwhelming Initially

    Reviewed on Aug 15, 2026
    Review provided by G2
    What do you like best about the product?
    I love how Jira really helps our team stay organized and on track with tasks. The customizable workflows are a big highlight for me, making it easy to fit Jira into our way of working. They're like tailor-made maps for our projects, allowing us to define exactly how tasks move from start to finish. This flexibility perfectly matches the tool to my team's unique process. I rate the initial setup highly, giving it a 9 out of 10.
    What do you dislike about the product?
    I find the interface overwhelming at first, especially for new users. It has so many options that it takes time to learn. I also think the pricing can be steep for smaller teams. Improving user onboarding and simplifying some advanced features, like workflow configuration, could make it even better.
    What problems is the product solving and how is that benefiting you?
    Jira helps our team stay organized, managing and tracking work efficiently. Customizable workflows fit Jira into our way, matching the tool to our unique processes.
    Ujjwal S.

    Essential Project Tracker with Powerful Reporting

    Reviewed on Aug 14, 2026
    Review provided by G2
    What do you like best about the product?
    I use Jira mainly for ticket assignments and as a project tracker. I appreciate the task assignment feature, which really helps with the overall report of the project and understanding the status of projects. I like how it tracks the current status and the team's task completion ability. The 'rovo' (perhaps 'roadmap' or a similar feature) and automation are the features I like the most. The charts are useful for providing updates to the management team, and as a product manager, I need to check if the team is actually performing well and in the right direction. I also like that I can connect Jira with Slack, so I get instant updates on any changes and can create issues through Slack chats. The initial setup was not a hassle since we used Jira Cloud with the default template of ticketing.
    What do you dislike about the product?
    The automation workflow in Jira can be confusing to create. It would be great if I could use Rovo to create automation workflows.
    What problems is the product solving and how is that benefiting you?
    I use Jira for task assignment and project tracking. It provides project status, tracks current status, and monitors team task completion. We switched from Trello because Jira better handles collaboration across multiple teams.
    kushagra u.

    Seamless Jira–Bitbucket Integration That Streamlines Ticket Tracking

    Reviewed on Aug 14, 2026
    Review provided by G2
    What do you like best about the product?
    Jira is seamless and well-integrated with Bitbucket. Its dashboard provides a clean and intuitive interface that makes it easy to organise and manage tickets. It also allows me to update ticket statuses according to the defined workflow. The most important aspect I like about Jira is its seamless integration with other applications, which makes the overall development and project management process much more efficient.

    It also significantly improves the overall workflow. As a developer, I can easily track my assigned tasks, see which tasks are currently in progress, identify completed or closed tasks, and keep track of what needs to be worked on next. This gives me a clear overview of my work and helps me stay organised and focused.
    What do you dislike about the product?
    One thing that can sometimes make Jira a little difficult to use is the comment section. There is an additional formatting option that allows users to make comments stand out by adding colours, headings, and other formatting. However, to use these features, you need to write the comment using Jira’s specific text-formatting syntax. You then have to save the comment and check how it appears, which can sometimes feel inconvenient and less intuitive.
    What problems is the product solving and how is that benefiting you?
    In my organisation, Jira plays an important role in helping developers, QA teams, and managers organise and manage the entire sprint. It allows us to track tickets, update their status, monitor progress, and maintain visibility across the team. Its integration with Bitbucket also makes it easier to connect development activities with the corresponding tickets.

    Overall, Jira has become an essential part of our workflow, and it would be quite difficult to manage and track the entire development process efficiently without it.
    Sai Subhash M.

    A Flexible and Effective Tool for Tracking Projects and Tasks

    Reviewed on Aug 14, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Jira is how it makes it easy to organize and track work in one place. I find the issue tracking, task assignment, and overall project visibility especially helpful for staying organized, monitoring progress, and making sure important items don’t get overlooked.
    What do you dislike about the product?
    What I dislike about Jira is that it can feel a bit complex at first, especially for new users who aren’t familiar with project-management tools. There are also a lot of settings and customization options, which can sometimes make the interface feel cluttered or overly busy. That said, once it’s configured properly, it becomes much easier to navigate and use.
    What problems is the product solving and how is that benefiting you?
    Jira helps me solve the challenge of keeping tasks, issues, priorities, and overall project progress organized in one place. It gives me clearer visibility into what needs to be done, who is responsible for each item, and what stage it’s currently in. As a result, I can stay on top of my work, track progress more effectively, and reduce the chances of important tasks being missed or overlooked.
    Vinay D.

    Flexible, Easy Work Tracking with Customizable Workflows and Dashboards

    Reviewed on Aug 13, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Jira is its flexibility and ease of tracking work. It makes it simple to manage tasks, bugs, priorities, and project progress in one place. I especially like the customizable workflows, dashboards, and integration with Agile processes, which make collaboration between QA, developers, and other teams much easier.
    What do you dislike about the product?
    Jira can feel a bit complex for new users, especially when there are many fields, workflows, and project configurations. Some screens can also feel cluttered, and creating or customizing workflows may require administrator support.
    What problems is the product solving and how is that benefiting you?
    Jira helps us manage and track tasks, bugs, test-related activities, and project progress in one place. It improves visibility across the team, makes it easier to prioritize and follow up on issues, and helps QA and development teams collaborate more effectively. This reduces communication gaps and makes the overall testing and delivery process more organized.
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