Jira
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A Reliable Project Companion with Room for Smarter Growth
What do you like best about the product?
JIRA gives me the flexibility to design workflows that match how my team actually works. I like how it connects easily with tools like confluence and GitHub, and the build-in reports help me track progress without extra efforts.
What do you dislike about the product?
JIRA can feel overwhelming at first, especially with all the configuration options. Setting up workflows and permission takes time, and without admin experience, it's easy to get lost. The interface could also be more intuitive for new users.
What problems is the product solving and how is that benefiting you?
JIRA helps me organize tasks, track project progress, and manage team accountability in one place . It solves the problem of scattered communication and unclear ownership by giving every issue clear status, assignee , and timeline . This keeps our work transparent and reduces follow-ups.
I have completed the review of the Jira ticket, checked for completeness, and confirmed.
What do you like best about the product?
As a QA, I like how Jira makes test coverage tracking and bug reporting efficient, with easy linkage to user stories and development tasks. Task is very nicely handaleable
What do you dislike about the product?
What I dislike about Jira is that it can feel overwhelming and cluttered, especially when boards or workflows are not configured properly i need more eloboratively
What problems is the product solving and how is that benefiting you?
Boards, new qa design angle, testmo integrations, product road map, status on a ticket is easier to control and user freindly
A Robust Tool for Agile Project Management
What do you like best about the product?
What I like most about Jira is how clearly it organizes our daily email briefs for the design team. Each task is easy to assign, prioritize, and track which is especially useful when we’re working on time-sensitive email campaigns across multiple markets. The board view helps everyone instantly see what’s in “To Do,” “In Progress,” or “Ready for Review” — no need for constant back-and-forth messages.
What do you dislike about the product?
Jira can feel a bit bulky for small, fast-paced teams, especially if the workflow isn’t perfectly configured. Sometimes simple updates (like editing a status or moving a task) involve more steps than necessary.
Also, it's very complex in terms interface and going to other settings
Also, it's very complex in terms interface and going to other settings
What problems is the product solving and how is that benefiting you?
Jira solves our biggest problem: coordination and clarity between the email marketing and design teams under tight timelines. Before Jira, briefs were scattered across chats and spreadsheets, leading to missed details, delays, and inconsistent designs.
Now, with Jira:
Everyone sees who is working on what and when
We avoid duplicate effort or overlooked tasks
Designers get exact brief details without needing to ask
We can track task status live and plan resources better
It reduces manual follow-ups and improves accountability
Now, with Jira:
Everyone sees who is working on what and when
We avoid duplicate effort or overlooked tasks
Designers get exact brief details without needing to ask
We can track task status live and plan resources better
It reduces manual follow-ups and improves accountability
Really good User Experience
What do you like best about the product?
Add parent-child relations to track better. So many features and so easy to use.
What do you dislike about the product?
The new font. I got used to the old one, will get used to this too in a while
What problems is the product solving and how is that benefiting you?
Tracking my bugs and tasks of the respective sprints.
Jira- The Gold Standard for software pokect management
What do you like best about the product?
Highly customizable workflows, Excellent agile support, Robust integration Ecosystem, Powerful Issue tracking and the best and most important part is its Automation capabilities.
Also, I like feature of integration of Jira tools with GitHub repo's whenever I create any feature branch it gets tagged with my Jira story for tracking purposes.
Also, I like feature of integration of Jira tools with GitHub repo's whenever I create any feature branch it gets tagged with my Jira story for tracking purposes.
What do you dislike about the product?
The interface is not always intuitive, and understanding permissions, schemes, and configurations take time. Also, its licensing costs is not cheap,
What problems is the product solving and how is that benefiting you?
Before Jira, it was hard to track who was working on what and how far along tasks were. Jira has solved this problem. Managing a backlog of tasks across multiple teams can get challenging. With comments, mentions and Intergrations, Jira improves collaboration.
It's helping my team every task is assigned and time-tracked, which improves transparency and ownership within team and its automation rules help reduce repetitive tasks like assigning tickets, sending reminders, or changing status, etc.
It's helping my team every task is assigned and time-tracked, which improves transparency and ownership within team and its automation rules help reduce repetitive tasks like assigning tickets, sending reminders, or changing status, etc.
Jira
What do you like best about the product?
I've been a Jira "guru" admin user for years now - and it's always been my little project. The common thing with Jira it's impossible to use. It's really not, you just need to know where things are - which I'd use the Atlassian university for to get started by the way!
Jira in general though is a fantastic suite of products that has enhanced unbelievably over the years and just keeps getting smarter (particularly with Rovo!) - and has been our support steeple for software, IT and development alike for years.
Once you have it set up, it's real easy to use - if it's hard, you're doing it wrong, just do your research on best practice - utilize the university and community, there's some incredibly helpful people there!
I've been able to implement this to support our developer projects (multi-functional projects) all synching into one place for visibility, whilst supporting our clients through Jira service management alongside confluence for internal and public documentation to clients. All these talk to each other beautifully, and Jira automation is your absolute best friend you need to get to know! We also have a bunch of apps and integrations added on to here for QA testing, developer/azure related pieces.
Jira support is always incredible should you need them, but honestly, half the time the community (definitely join this!) is unbelievably helpful, and is full of pre-answered questions, with recommendations and you can just submit a question and other like-minded people, new or experienced will help you! Should you need support, they're quick, responsive, and detailed. You'll have most queries sorted within a day/following day.
Jira in general though is a fantastic suite of products that has enhanced unbelievably over the years and just keeps getting smarter (particularly with Rovo!) - and has been our support steeple for software, IT and development alike for years.
Once you have it set up, it's real easy to use - if it's hard, you're doing it wrong, just do your research on best practice - utilize the university and community, there's some incredibly helpful people there!
I've been able to implement this to support our developer projects (multi-functional projects) all synching into one place for visibility, whilst supporting our clients through Jira service management alongside confluence for internal and public documentation to clients. All these talk to each other beautifully, and Jira automation is your absolute best friend you need to get to know! We also have a bunch of apps and integrations added on to here for QA testing, developer/azure related pieces.
Jira support is always incredible should you need them, but honestly, half the time the community (definitely join this!) is unbelievably helpful, and is full of pre-answered questions, with recommendations and you can just submit a question and other like-minded people, new or experienced will help you! Should you need support, they're quick, responsive, and detailed. You'll have most queries sorted within a day/following day.
What do you dislike about the product?
I'm not actually a huge fan of their new UI (sorry) - just because I'm a bit old school and like the old layout. I'm pretty sure it'll grow on me, (it already is), and it makes certain things like Jira software projects easier to manage as everything is on the same page, feels less "back and forth" however, getting used to the new UI takes a little minute or two and disrupts your used to the classic Jira way.
Additionally, some features that I'd really love, are locked behind "premium" which isn't something I can justify the cost for in all cases. They still release to standard plans for some, but there's some real good ones behind premium (Which I get why they have tier plans, of course)
Additionally, some features that I'd really love, are locked behind "premium" which isn't something I can justify the cost for in all cases. They still release to standard plans for some, but there's some real good ones behind premium (Which I get why they have tier plans, of course)
What problems is the product solving and how is that benefiting you?
Collaboration between support, customer success, developers, QA, product team and design to collaborate across multi-functional projects together all in one place. Allows us to track and release our product releases, tickets, features, bugs, enhancements all in one place with full audit trail, deployment trail, commentary and everything in between. Not forgetting add-ons we have for the testing enhancement of this.
Great new UI design
What do you like best about the product?
Everything, really, the new UI design is amazing. Everything else has been top-notch. I use it very frequently, and it is very easy to navigate and implement changes.
What do you dislike about the product?
Nothing really, it is very easy to use.I don't have any complaints.
What problems is the product solving and how is that benefiting you?
We get ORs from our Dev and Application Engineers. We also have Alerts from Grafana coming through so that we can action it.
The interface is clean, customizable, and focused on workflows, making task tracking intuitive.
What do you like best about the product?
Navigation is straightforward, though new users may face a learning curve due to its depth of features. Filters, dashboards, and reports are powerful once configured.
What do you dislike about the product?
The interface can feel crowded and unintuitive, particularly when too many fields, plugins, or custom elements are used.
What problems is the product solving and how is that benefiting you?
Break down projects into issues (tasks, bugs, stories, etc. Plan sprints, estimate effort, and ensure predictable delivery.
A Powerful Tool for Streamlined Project Management and Team Collaboration
What do you like best about the product?
Jira makes tracking and managing tasks incredibly efficient. I love how customizable the workflows and boards are—it helps my team stay aligned on priorities and progress. The seamless integration with Confluence and Slack also boosts productivity by keeping everything connected in one ecosystem.
What do you dislike about the product?
Jira can feel overwhelming at times, especially for new users. The interface is quite dense, and setting up custom workflows or filters requires a learning curve. It also tends to slow down with large datasets or multiple plugins.
What problems is the product solving and how is that benefiting you?
Jira helps streamline project and task management within our team. It makes it easy to track bugs, assign tasks, and follow the progress of features through various stages. This transparency improves team collaboration, reduces miscommunication, and ensures that nothing falls through the cracks. It’s especially beneficial for agile development with its sprint planning, backlog grooming, and reporting tools.
Robust Project Management Tool for Agile Teams
What do you like best about the product?
Jira offers powerful features for task management, especially for agile and Scrum teams. I appreciate the ability to customize workflows, assign tasks with precision, and track progress through boards and sprints. The real-time updates and integration with tools like Confluence and Bitbucket make collaboration and documentation seamless across the team.
What do you dislike about the product?
Jira has a steep learning curve for new users, and its interface can feel cluttered. Setting up projects, workflows, and permissions is not always intuitive, which can slow down onboarding. Additionally, performance can degrade with large-scale projects, and some features require advanced configuration knowledge to unlock their full potential.
What problems is the product solving and how is that benefiting you?
Jira helps centralize project planning, task tracking, and team collaboration in one platform. It solves the problem of scattered communication by providing clear visibility into who is doing what and when. This has improved accountability and sprint planning in my team. The automation of repetitive tasks and integration with developer tools also reduces manual work and enhances productivity, allowing us to deliver projects more efficiently and with fewer errors.
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