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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,108 reviews
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External reviews are not included in the AWS star rating for the product.


    Cory F.

Robust project management tool for larger teams

  • June 24, 2016
  • Review provided by G2

What do you like best about the product?
Jira allows for all types of PM types whether it be waterfall, scrum, or kanban. It will take some training, but you can create tracking boards that easily allow for visualization of ticket statuses. The configurability of boards can be built for a bias towards projects, releases, or users. The backlog allows you to setup multiple sprints, categorize by epics and releases, and filter by them. You can track how sprints are doing, estimations, and custom fields/values. You can easily see things that are blocked, receive notifications, and run detailed reports.

Integration with other Atlassian products such as Jira and HipChat seal the deal. You can write specifications in Confluence and link them to Jira tickets and have them link both ways.
What do you dislike about the product?
Sorting sprints and backlogs by users assigned is an obvious miss.

It is very difficult to manage dependencies. While everything else in this product is verbose in its capabilities, the dependency visualization is absent and you have to view each ticket's details to be able to see them.

There is a big learning curve and administrators will need full-on training.
What problems is the product solving and how is that benefiting you?
Large team project management tracking. Benefits include integration with other Atlassian tools that were not apparent in the beginning.
Recommendations to others considering the product:
Ask for a free trial and get as much training as you can. You won't realize the full benefits until you fully understand the tool.


    Nathan K.

Jira Review

  • June 24, 2016
  • Review provided by G2

What do you like best about the product?
It keeps development organized, clean, and less room for error.
What do you dislike about the product?
I am not a fan of the documentation on how to use the software.
What problems is the product solving and how is that benefiting you?
Building all types of software more efficiently.


    Broadcast Media

Not as responding

  • June 23, 2016
  • Review provided by G2

What do you like best about the product?
I like the fact you can actually monitor projects where several people are involved. As a freelancer working in group with colleagues overseas, this is a great feature.
What do you dislike about the product?
In our particular case, this didn't seem to work very well. Many times collaborators don't get the emails that notify an action on their part is required, and that leads to confusion and delays.
What problems is the product solving and how is that benefiting you?
- Communication
- Organization of projects
- Readiness of deliverables
Recommendations to others considering the product:
Be patient at first. I think it's worth using but it has some bugs.


    Telecommunications

Best Product Management Software

  • June 22, 2016
  • Review provided by G2

What do you like best about the product?
Jira is mainly helpful for managing products. Jira basically creates ticket for people who are working in the company for products and whenever a new ticker gets assigned, people(Developers, testers, Managers) will get the mail.
So no need to go to the jira website and check for ticket updates, instead we can redirect using mail only.
Jira's features of categorising the events like 'Prodrugs', 'PMOS', 'Epic'.. helps to understand the task that has been assigned.
What do you dislike about the product?
I think searching for particular keyword is bit of complicated and results are not so good. I think Jira Api should be given more preferences since manual work will be reduced.
API's are there JQL but should be used more rather than doing manually..example 'search'
What problems is the product solving and how is that benefiting you?
I am working for the company, so i cant discuss those problems


    Eric L.

The only project management software built for developers

  • June 21, 2016
  • Review provided by G2

What do you like best about the product?
The best thing about JIRA is the flexible structure and integrations with code releases. I've used it to organize sprints, visualize project progress, and a primary means of communication with my engineering team on the other side of the country.
What do you dislike about the product?
There aren't very many quality and free plugins for JIRA. For example, we pay a premium per user just to have simple Gantt chart functionality, which seems like a feature that should come standard with the software. I have not yet found a JIRA mobile app that I like.
What problems is the product solving and how is that benefiting you?
It's very easy to keep track of all the different tasks in a project, especially across teams. It helps us prioritize projects for our engineering team and hold task owners accountable.
Recommendations to others considering the product:
It's really built for engineering teams. I've found that other types of teams have a hard time adopting the software.


    Staffing and Recruiting

It gets a bit too complicated.

  • June 21, 2016
  • Review provided by G2

What do you like best about the product?
It works for specific projects but can be a bit cumbersome for more straight forward ones.
What do you dislike about the product?
It can be a bit confusing to setup new people and walk them through the process.
What problems is the product solving and how is that benefiting you?
Project management solution and bench marking development.


    Amanda N.

Good for reporting internal issues

  • June 21, 2016
  • Review provided by G2

What do you like best about the product?
Easy to use to report internal issues to IT department to look into and fix.
What do you dislike about the product?
Nothing to report that I can think of that I dislike.
What problems is the product solving and how is that benefiting you?
Makes it easy to keep track of bugs and internal issues.
Recommendations to others considering the product:
Work together witih your IT department to implement and use JIRA.


    Information Technology and Services

Unintuitive - Avoid if possible

  • June 21, 2016
  • Review provided by G2

What do you like best about the product?
It has decent pricing for basically any team size. There is a lot of customization in terms of theming.
What do you dislike about the product?
Very unintuitive to use, as a software developer I can figure out applications pretty easily but there is no hope for JIRA. Page loads are kinda slow but bearable.
What problems is the product solving and how is that benefiting you?
Project management for software development.
Recommendations to others considering the product:
I would recommend Kanbanize or the tasks feature of Teamwork PM


    Charlie S.

JIRA - a review in time

  • June 21, 2016
  • Review provided by G2

What do you like best about the product?
Great task tracker - helps me keep track of what is assigned to me
What do you dislike about the product?
People tend to get JIRA happy, meaning they files bug fixes for be out of tissues - scope creep!
What problems is the product solving and how is that benefiting you?
Tracking multiple issues over multiple platforms, keeps us on task and on targets
Recommendations to others considering the product:
Must get buy-in from team to be successful with JIRA


    Internet

Creating and tracking tickets has improved but still not near perfect

  • June 21, 2016
  • Review provided by G2

What do you like best about the product?
The ability to create an in depth ticket
What do you dislike about the product?
tabs are confusing search functionality is confusing
What problems is the product solving and how is that benefiting you?
we have become an agile company
Recommendations to others considering the product:
look at ll of your options before committing