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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,109 reviews
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External reviews are not included in the AWS star rating for the product.


    Luís R.

Best in class

  • October 14, 2016
  • Review provided by G2

What do you like best about the product?
No end on configuration possibilities! You have a requirement there is a answer to it!
What do you dislike about the product?
Pricing of plugins shouldn't need to follow the always the user tier ( some plugins are used only by few)
What problems is the product solving and how is that benefiting you?
Solving all types of problems and requirements all around the world of companies that realise that JIRA is the best tool for them.


    Information Technology and Services

Best tracking tool ever

  • October 14, 2016
  • Review provided by G2

What do you like best about the product?
High customizable through buil-in feature and the add-ons provided by the community, user friendly,
What do you dislike about the product?
Pricing for Atlassian JIRA Data Center version
What problems is the product solving and how is that benefiting you?
Integration with many different external tools. Different plugin that allows you to manage some features not provided by the tool


    Florian K.

Great tool with just a few shortcomings

  • October 13, 2016
  • Review provided by G2

What do you like best about the product?
It makes the work of our team easier and much more structured.
It can be hosted on our own server, so safety regulations can easily be met.
It's pretty flexible, offers a lot of plugins but most functions that the typical user needs are implemented anyways
What do you dislike about the product?
Sometimes it seems like the whole community asks for a feature or bugfix, but other stuff gets implemented first.
Even major updates sometimes just get rid of nice functionalities from the last version, without any info on this.
This is pretty rare and hasn't happened in an important setting for us, though.

The price policy is understandable, but oftentimes I would wish it would be different (not every user needs _all_ the functions, but has to pay for it...)
What problems is the product solving and how is that benefiting you?
The project management and allocation of tasks. The kanban boards really help to see important stuff at a glance.


    David S.

Easy to use and learn

  • October 13, 2016
  • Review provided by G2

What do you like best about the product?
JIRA provides every feature that you need for project delivery
What do you dislike about the product?
The pricing structure of plugins can be a little skewed. You need to generally purchase your plugins based on your user license size.
What problems is the product solving and how is that benefiting you?
Following a more structured workflow with better signoff as well as visibility throughout the business
Recommendations to others considering the product:
Give it a shot, you can get trials as well as developer licences, all free.


    Marketing and Advertising

Big Time Jira Fan

  • October 12, 2016
  • Review provided by G2

What do you like best about the product?
I like how easy it is to direct message in any input field file sharing is easy
What do you dislike about the product?
I don't like how requirements written in confluence are easily turned into tickets
What problems is the product solving and how is that benefiting you?
I am building a Saas plattform. Communicating with teamates and making timelines and sprints is easy


    Lisa D.

Our motto for JIRA is "that's nut a bug, it's a feature"

  • October 12, 2016
  • Review provided by G2

What do you like best about the product?
JIRA has very manageable workflows that you can customize to meet your needs. We are easily able to have multiple workflows back to back without impact to the story points system that the software development team is using but that the documentation team is not using.
What do you dislike about the product?
Our biggest struggle with JIRA is that we continually run into buggy behavior. Often, we will not be able to access JIRA for a long period of time; it simply goes down, and there's nothing we can do. We are dead in the water until it is back up and running. Also, it isn't the easiest thing to manage. Not just any user can customize things within JIRA to meet their needs. I always have to go to someone on the development team to have adjustments made to the ticket fields and workflow I'm creating to manage documentation.
What problems is the product solving and how is that benefiting you?
Mostly, we use JIRA to manage our software development via Agile methodology. While we lean heavily on tools outside of JIRA to fully understand how our team is working, what is getting done, and what our velocity looks like, we would be far less successful without JIRA. It allows us to see where everything falls in the workflow and to easily track the number of story points completed in each sprint and leading up to release during software development.
Recommendations to others considering the product:
Training, training, and more training. This is not a product that just anyone can use intuitively upon opening. There are people here who have been using it for years who still can't do a lot with it. You need to have someone internal to your team be thoroughly trained on how to administer JIRA.


    Austin V.

Very helpful for keeping things organized and the project moving forward

  • October 12, 2016
  • Review provided by G2

What do you like best about the product?
The Agile Board is so useful for at-a-glance management of my day.
What do you dislike about the product?
Needing to have multiple tabs open. When clicking a task from the agile board it opens it up on the right panel, but in a limited view and on a small space (even on a 27" monitor!)
What problems is the product solving and how is that benefiting you?
Mostly task management over a development team.
Recommendations to others considering the product:
If you're in app-dev, or managing anything other than the smallest of projects, get it!


    Information Technology and Services

Confluence Rocks

  • October 07, 2016
  • Review provided by G2

What do you like best about the product?
Communication, ease of use, user experience, ease of adoption
What do you dislike about the product?
no simultaneous editing, export feature doesn't work that well
What problems is the product solving and how is that benefiting you?
Team collaboration


    Raghavendar Reddy M.

Jira Review

  • October 07, 2016
  • Review provided by G2

What do you like best about the product?
Jira is good to software to use for maintaining and managing requirements.
What do you dislike about the product?
We use hipchat,JIRA and Source Tree but there is no good way to integrate salesforce
What problems is the product solving and how is that benefiting you?
Salesforce stories


    Insurance

Great Tool to track projects and bugs

  • October 07, 2016
  • Review provided by G2

What do you like best about the product?
I like how the defects and test cases are all within the same application. Previous app we use are separate
What do you dislike about the product?
Nothing right now. I like how data is presented using JIRA> Makes testing faster
What problems is the product solving and how is that benefiting you?
N/A