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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,109 reviews
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External reviews are not included in the AWS star rating for the product.


    Danielle H.

Great product, very happy when compared with competitors

  • October 19, 2016
  • Review provided by G2

What do you like best about the product?
Great communication, whenever a comment or file is added all contributors are notified.
What do you dislike about the product?
Sometimes it is difficult to close out projects. I would like to add folders within the uploaded assets to organize them, or have them organized by revisions.
What problems is the product solving and how is that benefiting you?
Project management. The main benefits of this is that I don't have to email every time I leave a comment, the communication is excellent.
Recommendations to others considering the product:
The communication aspect where JIRA email notifies all participants for every change in a project is very helpful.


    Clayton O.

JIRA Customer Review

  • October 18, 2016
  • Review provided by G2

What do you like best about the product?
I love the visualizations for keeping user stories and features organized.
What do you dislike about the product?
I dislike the inability to integrate with other source control solutions.
What problems is the product solving and how is that benefiting you?
Solving issues regarding organization and efficient programming. I have realized that JIRA allows our organization to stay on top of productivity.


    Computer Software

The 800-lb gorilla in workflow management - and it feels like an 800-lb gorilla

  • October 18, 2016
  • Review provided by G2

What do you like best about the product?
Basically, JIRA can do any workflow, any customization, any plugin, anything you want. If you're willing to invest - in both time and personnel and blood, sweat, and tears - it'll run your workflows.
What do you dislike about the product?
All that customizability comes with a cost. The default UI is so busy. The extensive options can lead to overkill in terms of fields, etc., and by default they're all shown to every user. This isn't just an aesthetic complaint, it leads to decreased usage because people are overwhelmed and end up using unofficial workarounds instead of the official workflow.
What problems is the product solving and how is that benefiting you?
Tracking all sorts of workflows across our organization. JIRA has enabled us to run and track those workflows in a reliable manner.
Recommendations to others considering the product:
You need a dedicated person/team to manage it. This is not self-service. If you can afford that and are willing to pay the price (metaphorically more than financially), give it a try.


    Computer Software

Combined with their integrations they're unmatched!

  • October 17, 2016
  • Review provided by G2

What do you like best about the product?
If JIRA doesn't do exactly the thing I want it to do, I can go to the Atlassian Marketplace and find integration that does it! And even I still can't find it - I can write an add-on to allow me to do what I want
What do you dislike about the product?
Not much. The extensions helps me cover up the gaps.
What problems is the product solving and how is that benefiting you?
My business is software. So I need to be able to adapt the systems to my situation and other tools. I need it to do this easily.


    Computer Software

JIRA is good for tracking issues

  • October 17, 2016
  • Review provided by G2

What do you like best about the product?
My team uses JIRA to track the work that we need to do. It is very easy to use and gives us an overall idea of how we are doing in terms of workload.
What do you dislike about the product?
There is nothing that I dislike about JIRA.
What problems is the product solving and how is that benefiting you?
JIRA keeps us organized and allows us to get work done faster.
Recommendations to others considering the product:
Atlassian JIRA can be used jointly with Atlassian Confluence. It is a good combination.


    Marketing and Advertising

Great issue management software.

  • October 17, 2016
  • Review provided by G2

What do you like best about the product?
JIRA is very flexible and can be adjusted a lot by configuration and a lot of Addons from the marketplace. If you have very special needs you can easily write your own Addons.
The usability is great and the product gets constantly improved.
What do you dislike about the product?
As an on premesis customer I sometimes have to wait for the next release for new. features which are already available in the cloud.
What problems is the product solving and how is that benefiting you?
We use it for Software development and project management. It helps to keep track and organize work to do and enables release management.
Recommendations to others considering the product:
First design your workflows and then see how JIRA can support it. It is not only suitable for issue management you can also use it for asset management and other things.
Try it out, you get 90 days trial on premesis and there is also a trial in the cloud.


    Ruslan S.

From little jabber to real contender

  • October 17, 2016
  • Review provided by G2

What do you like best about the product?
Watching JIRA evolve has been an adventure. I think the best part of JIRA is flexibility and extensibility. With thousands plugins available from verified vendors to very quick time to start with.
What do you dislike about the product?
I think documentation on plugin development sometime behind the actual JIRA version, but community makes it up may times over
What problems is the product solving and how is that benefiting you?
Process management, Project management, Communication


    Pablo R.

Jira Agile and Issue Tracker and manage the task and several projects

  • October 17, 2016
  • Review provided by G2

What do you like best about the product?
Jira is great for managing issues, projects, and agile projects too. It is easy to learn and use because the user interface is likely and friendly.

The most important thing is that Jira is very customizable and super secure.

Another important thing is the price.
What do you dislike about the product?
Perhaps Jira should have another tool to perform QA tasks like other tools.
What problems is the product solving and how is that benefiting you?
We use Jira as an issue tracker and write requisitions! We also use Agile Jira to manage all agile projects.
Recommendations to others considering the product:
improve the reports


    Religious Institutions

Great

  • October 14, 2016
  • Review provided by G2

What do you like best about the product?
The easy of tracking issues from discovery to completion
What do you dislike about the product?
I like everything but administration is slow
What problems is the product solving and how is that benefiting you?
None


    Information Technology and Services

JIRA - the right tool

  • October 14, 2016
  • Review provided by G2

What do you like best about the product?
easy to use, a lot of addons available, and so forth
What do you dislike about the product?
nothing. I think tool is complete and standard functionalities are ok :-)
What problems is the product solving and how is that benefiting you?
all. I use to schedule activities, my jobs, my invoice and so forthartigianodelsoftware@gmail.comq
Recommendations to others considering the product:
use it