Jira
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Best project management platform but need improve
What do you like best about the product?
project task management, tracking issues
What do you dislike about the product?
bug tracking and cross projects issue tracking are weak.
What problems is the product solving and how is that benefiting you?
Agile project management
Recommendations to others considering the product:
Currently, the best project/issue/task tracking manager
Pretty nice product
What do you like best about the product?
I love Jira in that you can relate many different issues with others and also block issues. This is a great tool for developing and tracking issues. Out of the box, it's pretty good.
What do you dislike about the product?
The downside is that for my specific company, we require many types of controls and Jira is very much a "do whatever you want" tool. For example, you can block issues that are already "closed" or relate issues that are already closed. For my company, this is a problem and unfortunately without just creating reports and running queries there isn't a "safeguard" for these things.
What problems is the product solving and how is that benefiting you?
We were using a really old issue tracker, Rational ClearQuest, and although it is good in most aspects, it definitely had certain aspects that were causing too much process and overhead.
Recommendations to others considering the product:
Great tool unless you need strict requirements for certification or something. Then you will need strong processes in place along with queries.
Great Product
What do you like best about the product?
Simple intuitive interface. Dashboard. integration with other jira products
What do you dislike about the product?
reports and some old data enquiry and history not very straight forward
What problems is the product solving and how is that benefiting you?
Scrum team management.. easy of use and less time on jira and more time on our work
A lot to take in, but all for the good
What do you like best about the product?
Jira is extremely flexible. We're using it to maintain an Agile Platform, and I was new to Agile. But Jira helped me keep up.
What do you dislike about the product?
It's not always intuitive. There are a lot of features you'd never know about if someone didn't tell you.
What problems is the product solving and how is that benefiting you?
We are using it to be the background of an Agile methodology for marketing product management. What it's really bubbled to the surface is how much work we all do and it has given us a way to prioritize.
Recommendations to others considering the product:
I had a rough time with Jira when we started, because I'm in a creative field and it seemed to be designed for software development. But my company was determined to make it work in creative, and they did it. I'm sold. It made life easier, ultimately. Be sure you know how you intend to use it, commit to training every employee, and have everyone's buy-in. This is not a decision to come to lightly, but when you do, it will be very effective.
Easy to use bug tracking and planning tool.
What do you like best about the product?
Lightweight, easy to use for bug tracking. Powerful queries and filters allow for easy scheduling and project planning.
What do you dislike about the product?
Work flow (i.e. how an issue transitions between states) can sometimes be unclear if you have complex workflows.
What problems is the product solving and how is that benefiting you?
Scheduling of products and features is streamlined and we can se what is included in a release very easily.
Great tool - fairly simple to use
What do you like best about the product?
This tool is easy to use. I could figure out how to do what I wanted with the tool right out of the box. It's easy to configure and I like that it sends out emails when certain things are changed or updated to keep everyone in the loop without having to log in constantly to check on things. Customer support has also been great when needed.
What do you dislike about the product?
I think it could be more visually appealing, but I really can't think of anything significant that I dislike about the tool.
What problems is the product solving and how is that benefiting you?
We are trying to keep track of software defects and bugs. We enter all our issues into the tool, assign them to people to work on, then someone else is assigned to review, and another is assigned to close the ticket. It keeps track of metrics on the tickets, you can add notes to all of them to communicate, you can add videos and screenshots easily to help communicate the bugs. Great tool for tracking. It's made our team much more efficient and completing tickets and not dropping any balls.
Robust requirement tracking tool - great for Agile!
What do you like best about the product?
Jira is a great tool to use for robust and complex projects. It can be used with Agile or waterfall methodologies and has customizable workflows that allow you to ensure your project process no matter how complex or simple it might be. Comments are trackable by requirement and the dashboard tool for status management is really easy to use with drag and drop functionality that keeps tool updates quick and easy.
What do you dislike about the product?
If your project is simple and doesn't require a great deal of time or discussion, Jira is often more robust than needed and can take a long time for users to become really integrated. If you plan to use Jira, know that there is a large learning curve for new users and that the interface is not always user friendly so it make take time for users to really adopt the tool.
What problems is the product solving and how is that benefiting you?
I use Jira to manage complex, agile software development projects and find that it's a great tool for teams in remote work situations since all of the stories and associated discussions can be kept in very organized, easily searched projects. We're able to complete very complicated projects with less rework and churn when we use Jira for requirement management, grooming, and tracking.
Recommendations to others considering the product:
Jira is a great tool for complex project management. It can include requirement tracking, time tracking, document storage, discussions and more. Adoption is more complex than might be seen with other tools, but that stems from Jira's robust functionality and customization options. Once you're up and running with Jira, you have so many ways to customize and really maximize the tool!
Agile SDLC made easy with JIRA
What do you like best about the product?
issue tracking .sprints and versions of a project,bug tracking, creating intakes and defining timelines for each intake and following sprint to deliver tasks/storys
What do you dislike about the product?
backlogs are not captured on the fly we are need to use related tables for capturing project backlogs
What problems is the product solving and how is that benefiting you?
Tracking project deliverables and timekeeping using JIRA
JIRA
What do you like best about the product?
It is fairly easy to use. I love how quickly you can upload attachments. I had 88 html files to upload and they were uploaded in under one minute.
What do you dislike about the product?
I find it hard to find tickets if I don't know the ticket number. Searching is not very easy.
What problems is the product solving and how is that benefiting you?
We use the system for IT ticket tracking and assignment. We use it to share files and discuss issues.
Recommendations to others considering the product:
We use two ticketing systems. From user perspective JIRA is definitely the easier of the two. It isn't very flashy, but it doesn't need to be. It is a great place for housing tickets, tracking tickets, and exchanging information about those tickets.
Used throughout our company as a key element of our success!
What do you like best about the product?
The ease of creating and sharing FR's in JIRA and collaborating with file sharing and comments is great. The filters and gadgets have very useful functions.
What do you dislike about the product?
Once you open a Service Ticket aka Fault Record you cannot change certain fields - if this has been created correctly, with the exception of the service object (in our case), you still have to close it and create and entirely new FR.
What problems is the product solving and how is that benefiting you?
Sharing Knowledge and Data in a centralized remotely accessible location.
Recommendations to others considering the product:
Using the dashboards to keep track of the open issues keeps things pretty well organized and the system is easy to learn and use.
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