Jira
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Great for any software development team
What do you like best about the product?
Great UI and easy to use for simple users. They give 2 options for setup which includes cloud hosted and self-hosted so it gives us great portability and control for our users.
What do you dislike about the product?
Can be confusing for more of its advanced features like setting up tasks for multiple people or for things ahead of time. Also moving things from backlog to in progress has changed to a less intuitive way.
What problems is the product solving and how is that benefiting you?
We needed a way to keep track of what our users are doing on a daily basis and for our users to know what needs to be done individually. By having a centralized area to see work, we can see who is working on what and how quickly they are working so we can accurately give estimates for our customers.
Recommendations to others considering the product:
Great for small to medium companies trying to estimate the work that has to be done.
Great agile dev software
What do you like best about the product?
Easy to tag people in story comments/discussions. Easy to write user stories, link to features/epics. Has all the tracking you would want from a program manager perspective on team commitment, velocity, stories/work split etc
What do you dislike about the product?
Not much but the mobile experience of it could be better. Also would be great to see how some teams that work in kanban etc can sync up to a more standard agile teams.
What problems is the product solving and how is that benefiting you?
Agile software development, project mgmt, team collab
Benefits realized: easy to track and develop work, see where the team is at, supports agile practices at the org level
Benefits realized: easy to track and develop work, see where the team is at, supports agile practices at the org level
Recommendations to others considering the product:
Great product, highly recommend over others such as Rally
not bad
What do you like best about the product?
easy to use - so intuitive and everyone can use it without problems
What do you dislike about the product?
too many emails - it sends emails every time and I'm wondering if people read them
What problems is the product solving and how is that benefiting you?
I'm working on game server and it helps me to make things done in more proper systematic ways
JIRA helps keep me updated on the latest and greatest from our Product Team
What do you like best about the product?
I love how everything that I need to know about our current and upcoming releases is communicated to me in one simple hub. We have several products, and it can be time consuming to keep up with everything that is going on with each, but with everything accessible in one place, I always know where to check for updates and information. Also, filing a support or implementation ticket is easy, and being able to respond in the platform and see the status of the ticket is extremely helpful.
What do you dislike about the product?
Finding pages and navigating page trees can be confusing if you are not exactly sure where things are housed, it would be nice for the flow to be a little more logical to someone who is not experienced with using this type of platform.
What problems is the product solving and how is that benefiting you?
JIRA solves the problem of getting consistent, updated information on many different products out to a large group of people, and has become the place to go for everything product-related.
Recommendations to others considering the product:
I can't speak to the administrative side, but as a user I find it extremely helpful in keeping up with the complex developments that our Product Team is constantly coming out with. Also, the buidt in ability to submit a ticket for both implementation and support is extremely useful, as I know it will get passed to the right person and that they will have all the information they need to complete my project in a timely manner.
Ease of Communication with a Sense of Accomplishment
What do you like best about the product?
I really like the organization of this software. The ability to break down projects with easy to read tickets, assignments, updates, and various comments. The ability to upload and determine priority with ease is great. I love when a ticket is done and you can take it off your list!
The ease of collaboration is great!
The ability to organize and breakdown each ticket reduces stress to the individual and the team.
I also like the ability to browse by issue thus allowing more inter and intra group collaboration and efficiency.
The ease of collaboration is great!
The ability to organize and breakdown each ticket reduces stress to the individual and the team.
I also like the ability to browse by issue thus allowing more inter and intra group collaboration and efficiency.
What do you dislike about the product?
I do wish their were more instances for priority than what is given as options currently. But then again having less options does allow for a more streamlined approach.
What problems is the product solving and how is that benefiting you?
The issues that arose were there were so many different projects and team members that tickets or bug reports can get easily lost. Further, one group project may have an issue and solved it efficiently while another group experiences the same or similar problem. By being able to browse by issue across projects... awesome!!
Recommendations to others considering the product:
If you are involved in multiple different projects with many different groups, this is an easy way to organize and prioritize.
JIRA ticket user
What do you like best about the product?
I like that in the office they can set priorties by the date due on the tickets. I like that things can be flagged as a "hot issue" so they know it is priority.
What do you dislike about the product?
I don't like that I cannot see the status of my ticket, I am not sure if that is true for everyone or just how my company set it up. I would like notifications on when it is being worked on (like the dell help desk tickets)
What problems is the product solving and how is that benefiting you?
I normally use the JIRA system for website issues or issues with the registration system. It is a much more efficient way to get the issues to the IT dept than shooting an email each time you need something fixed.
Recommendations to others considering the product:
make sure everyone that you work with know how to use it and is on board with it.
Jira Taks tracking
What do you like best about the product?
Great project management tools for small and large teams. We used it for time tracking which allows us to track time on various different tasks. Its gets the job done, we are also able to build on top of it with its robust API.
What do you dislike about the product?
The price point is quite high, it is also not as user friendly for people who are not in the IT field.
What problems is the product solving and how is that benefiting you?
Time tracking, it allows us to get a good view of what tasks/issues we are spending the most amount of time on.
JIRA is a powerful and complex tool
What do you like best about the product?
JIRA's search capabilities are impressive. I like creating dashboards with swim lanes, and the ability to create sub-tasks. Automatically tracking Git commits and pull requests when commits are tagged correctly is useful. In general, JIRA's features align with Scrum and Kanban.
What do you dislike about the product?
JIRA is powerful and complex; it has a learning curve. I strongly dislike JIRA's markup language; I wish that it supported Markdown. Finally, the mobile web experience is unusable. If there is an Android app, they have never promoted it.
What problems is the product solving and how is that benefiting you?
We use JIRA to manage engineering work in a medium-sized technology company. JIRA helps engineers and product managers communicate with each other and the company's leadership.
Recommendations to others considering the product:
Smaller organizations might be suited by a lightweight tool like Trello.
Great Project Management/Issue Tracker
What do you like best about the product?
I think JIRA makes it very easy to keep track of multiple projects. I like the fact that you can define your workflow and keep track of next steps for projects or campaigns. It is easily shared across departments and the UI is very simple.
What do you dislike about the product?
I think it would be nice to have more formatting options for those who aren't too HTML savvy.
What problems is the product solving and how is that benefiting you?
JIRA is a great too for communication. If a higher up has a question about a project you can send the link and all the information is housed in one area.
I used Jira at a previous job to assign and manage projects
What do you like best about the product?
Jira is a nice tool to be able to assign specific projects to a team or person. It helps everyone involved stay updated on progress without as many emails going bacn and forth.
What do you dislike about the product?
At first the entry fields confused me. I also got Jira and confluence mixed up quite a bit. It seems that Jira was more for engineering focused projects at my company.
What problems is the product solving and how is that benefiting you?
Having all ongoing projects organized and visible to everyone is the solved problem. Going back to emails to find answers can be time consuming.
Recommendations to others considering the product:
Update the field boxes to include quick directions on what is what.
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