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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,109 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Great for backlogging and bug/issue tracking!

  • October 31, 2016
  • Review provided by G2

What do you like best about the product?
I love how customizable this tool is to fit to our workflow (and not the other way around).
What do you dislike about the product?
There is a bit of a learning curve but all questions can be answered online.
What problems is the product solving and how is that benefiting you?
Backlog grooming, issue/bug tracking, tracking user stories through the SDLC.
Recommendations to others considering the product:
If you're looking for a bug tracking software and use other Atlassian products, this is for you.


    Elena R.

JIRA for agile project management

  • October 30, 2016
  • Review provided by G2

What do you like best about the product?
JIRA is a good tool for project management. I like best that it has a lot of tools integrated in one system, such as pages to describe project requirements, tasks pages with workflow support, scrum boards and reporting.
What do you dislike about the product?
I can't say I really dislike it, but in my opinion its interface is quite complex and heavy for end user.
What problems is the product solving and how is that benefiting you?
I worked with JIRA on one of our projects and I think it is a nice tool for agile project management. We used it during our SCRUM calls so that everybody was on the same page. But most of the time we used it to keep project requirements and its progress up to date. And JIRA worked very well for us.
Recommendations to others considering the product:
If you are looking for a powerful project management tool with lots of nice features, good support for agile project management - JIRA is definitely a tool to consider.


    Vadym Z.

Jira as instrument for team

  • October 30, 2016
  • Review provided by G2

What do you like best about the product?
Perfect integration within Atlassian stack, easy to track work items - user stories, bugs, features etc.
What do you dislike about the product?
Workflows - because there’s such complexity, there’s a big ramp up time and large learning curve; therefore, teams are not incentivised to change their process. Changing your process would be one of the key outcomes of an inspect and adapt cycle and a core fundamental of continuous improvement. In case some
What problems is the product solving and how is that benefiting you?
As for me Jira boards are easy to use between the members of the team than phisical boards.You can access it everywhere at any time.


    Computer Software

Powerful but keep it simple

  • October 28, 2016
  • Review provided by G2

What do you like best about the product?
Jira provides great flexibility with its workflow engine and the Agile boards allow multiple views into the same data depending on role/need.

Over the past several years, Jira has continued to improve and each iteration of the product adds to its usefulness.

Connectivity to github provides full visibility into the work being done.
What do you dislike about the product?
Setup can be complex. If you are not careful and purposeful with each change you can end up with a mess. But if managed properly, the tool is flexible enough to serve all types of projects.

Our main problems with Jira are related more to our use of it. Many of our projects could use a less powerful tool, which would be less complex in regards to configuration. This causes some team leads to shy away from using Jira to its full potential.

Also, we have had too many administrators over the years each with a different vision or understanding of how to best use the tool. Jira functions very well for us, but there is a good bit of clutter.
What problems is the product solving and how is that benefiting you?
Defect tracking during development. Agile project planning and tracking.

We essentially track every project on the dev side of the house with Jira. We use it for Agile planning and reporting.
Recommendations to others considering the product:
Keep your setup (workflows, security, etc) simple. Do notmoveruse the power of jira. Also have and admin responsible for keeping things orderly. Too many cooks in the kitchen can create a bit of chaos.


    Computer Software

An advanced and full-blown Issue Tracking Software

  • October 27, 2016
  • Review provided by G2

What do you like best about the product?
There are so many features available in Jira. I have used only a subset of features and here is list of features I liked the most.

- Integration with other third-party tools.
- Workflow
- Screen
- Integration with multiple database backends.
- Dashboard
- Easy migration from other Tracking systems / softwares
What do you dislike about the product?
Jira is very advanced and full-blown issue tracking software. You really don't need this much heavy software if your use-case is simple. Though Jira is self-explanatory, you really need to go through lot of tutorials in order to get a feel of the long list of features that Jira provides. It will definitely take some time.
What problems is the product solving and how is that benefiting you?
Using Jira, it is easy to track multiple projects / issues. We get the ability to track the progress at a very fine grained level i.e. starttime, endtime for each task, etc. Generating Reports is a very useful feature which will show the progress and properly guide the users towards their goal.


    Internet

Jira Review

  • October 27, 2016
  • Review provided by G2

What do you like best about the product?
For Jira, i like how simple it is to use. From a service perspective - it works especially well for tickets that include code formatting.
What do you dislike about the product?
I dislike that there's no tracking against clients or customers. It would be cool to enable some sort of CRM thought process.
What problems is the product solving and how is that benefiting you?
At MediaMath we use JIRA as our ticketing system of record for the engineers to record all requests and work items.
Recommendations to others considering the product:
i think the user experience is quite easy - so there is little to recommend here.


    Junyang X.

Great tool for bug tracking, debug process and information sharing

  • October 27, 2016
  • Review provided by G2

What do you like best about the product?
JIRA is a very simple tool which makes it easier to share information for debug as well as provide cross-functional visibility on issue. There's clear ownership and accountability.
What do you dislike about the product?
There should be an easier method for creating releases and/or subprojects. Also, it's hard to subtask each JIRA efficiently, and provide estimates.
What problems is the product solving and how is that benefiting you?
Bug tracking and fixes for software/firmware/tool releases.
Recommendations to others considering the product:
It's very simple to use and pickup, but definitely requires some cross-functional management to help priorities.


    Bo F.

5 years experience using JIHA

  • October 27, 2016
  • Review provided by G2

What do you like best about the product?
- clean user interface
- custom views
- reporting capabilities
- scrum boards
What do you dislike about the product?
- pricing
- real time notification for updates
- very slow attachement
What problems is the product solving and how is that benefiting you?
task assignment
ressource management


    Aaron G.

Great resource for tracking engineering efforts

  • October 27, 2016
  • Review provided by G2

What do you like best about the product?
Extremely easy to setup, configure and use.
What do you dislike about the product?
Customer support is a little lacking, also could use some improvement on versioning.
What problems is the product solving and how is that benefiting you?
We have been using Jira for all our engineering bug resolution tracking. Jira is a great one stop solution and the other Atlasssian tools like Confluence are great. They give us a solid foundation for our internal knowledge base.


    Information Technology and Services

Best in the vertical

  • October 27, 2016
  • Review provided by G2

What do you like best about the product?
The capablity to integrate it to various tools like Bamboo etc. All in one solution for bug management and project handling.
What do you dislike about the product?
There are no such dislikes..only one is there responsive UI could be better.
What problems is the product solving and how is that benefiting you?
We are using full atlassian DevOps suite for our project development. I would say all atlassian products are simply awesome.