Jira
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
7,110 reviews
from
External reviews are not included in the AWS star rating for the product.
Project Management Software
What do you like best about the product?
Good issue tracking tool with user management possibilities. Can create and assign priorities to track your issues from backlog to sprints. You can add customizable fields as necessary.
What do you dislike about the product?
It isn't entirely intuitive. Some of the dashboards and UI can be difficult to learn how to use. If you are only a casual user of the service, it can feel more time consuming and difficult to use than otherwise merits the effort.
What problems is the product solving and how is that benefiting you?
We needed a tool to track issues with regard to software builds and assign investigation to different team members across varying locals. This was a helpful tool to help keep all of the information together. It's nice to be able to go back into the histories and understand what decisions were made and how certain issues related to each other.
Recommendations to others considering the product:
Make sure that all users understand how the team is planning to use and implement JIRA. This is helpful for all software that will be used. If a new user is being added to the team, give them a training.
Great System, Broad Features, Customizable
What do you like best about the product?
Jira allows for many workflows, ticket types, even customizable fields per ticket type. Jira sports several aggregation features, as well as seamless integration for Agile work for Managers, Product Owners, and Engineers alike.
What do you dislike about the product?
On occasion a button placement is clunky, and it is difficult to compare story measurements for sprint-over-sprint comparisons. Cloning options are limited.
What problems is the product solving and how is that benefiting you?
Since moving to Jira, our process have greatly improved globally. From Operations' requirements, which include Change Management, work queues, and issue type differentiation, to Dev's requirements such as sprints, backlogs, and planning & tracking, Jira has improved our productivity several times over compared to the last product we used.
Recommendations to others considering the product:
Consider also using Confluence (Wiki) and Crucible (Code Reviews) to make for a seamless experience; together they do a great job of integration.
Great for project management
What do you like best about the product?
The collaboration among team members and notifications via email for any task update
What do you dislike about the product?
Too many options in the web design that sometimes confuse me
What problems is the product solving and how is that benefiting you?
Project management
Sprints
Tracking
Sprints
Tracking
Recommendations to others considering the product:
Jira is just a software that speeds project management, the key is to have a good project management practice
Good tool to record and retrieve all issues at one place
What do you like best about the product?
All communication and all related information at one place
What do you dislike about the product?
Nothing. everything seems good and it is in a good direction.
What problems is the product solving and how is that benefiting you?
all production support issues
See what you're working on
What do you like best about the product?
The tool is good for sharing where the efforts are without having to ask someone. Visual progress indicator.
What do you dislike about the product?
It can get tedious to add everything. Fortunately they've added shortcuts for many things to take the repetitive steps out.
What problems is the product solving and how is that benefiting you?
First glimpses in to project tracking where the developers can actually contribute to the project documents.
This product is easy to use, and very flexible
What do you like best about the product?
I like the ability to plug many different programs into JIRA. It is an easy place to keep everything for managing projects in one place. I like the easy hierarchy and the ability to tag team members in user stories or tasks.
What do you dislike about the product?
I don't like the fact that sometimes it doesn't quite seem geared for agile. The configuration can make it hard to set up a project so you can see meaningful results and insights.
What problems is the product solving and how is that benefiting you?
I am solving the problem of managing projects in JIRA. One of the huge benefits is accountability. You are able to track everything, and see when tasks and work has been completed.
Recommendations to others considering the product:
This is a great product. Make sure you take some time to learn the product before you jump in. While it is easy to use, it is really important to sit down and take some time to learn all of the features. Features such as components are really interesting and important to know, but I think are probably often overlooked
Great issue tracking software
What do you like best about the product?
Ties in very well with Confluence. We use the Jira Agile functionality extensively to enter/track stories, sprint status, scrum board, etc. It all works well and we like the custom workflows.
What do you dislike about the product?
With custom workflows/fields comes the issue of multiple teams customizing the heck out of the tool to the point that other teams see a lot of custom "junk" they don't need to see. Sure, some of that can be filtered with permissions, but sometimes doing that makes the tool become too restrictive, especially with some people that work across multiple teams.
What problems is the product solving and how is that benefiting you?
See above in "likes"
Excellent agile / project and ticket management software
What do you like best about the product?
Ease of use and flexibility are off the charts. Jira can be successfully used to manage software development by a monkey but it has plugins that have enough depth for even the most seasoned team.
What do you dislike about the product?
Not much. In my opinion, jira is the best agile project management software that I've used. The dashboards could be better, but that's about jt
What problems is the product solving and how is that benefiting you?
Software development lifecycle and ticket mangemsnt.
Amazing Atlassian tool!
What do you like best about the product?
dashboards, collaboration, integration with other atlassian versions like Confluence
What do you dislike about the product?
nothing so far. sometimes I face issue in writing JQueries but otherwise its friendly
What problems is the product solving and how is that benefiting you?
digital strategy
Recommendations to others considering the product:
Love this tool!
Lots of features but not super intuitive
What do you like best about the product?
It is easy to create and track tasks and gives good visibility of what everyone is working on. When we plan our sprints it's nice to see the estimated time totaled for each person. It helps us shift tasks around to make sure everyone's workload is manageable.
What do you dislike about the product?
Jira has almost too many features.. it takes a while to get started and figure out how to use it. It's possible we don't have it configured properly to match our development process so this may be a human error sort of thing but an intuitive tool shouldn't take an expert to set up and figure out. It is very focused on agile development, which is great for development teams but for our company we have to use a different project management software for the other teams (marketing, sales etc...). I haven't found a suitable integration into our other tool which makes it a bit hard to jump between the two.
What problems is the product solving and how is that benefiting you?
We use Jira to plan our development sprints. We track tasks and bugs in Jira and it gives us good visibility over the development team.
Recommendations to others considering the product:
Jira is a very robust tool and has lots of features and integrations, however, it's not very easy to set up and requires someone with expertise to get the team up and running
showing 6,721 - 6,730