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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,115 reviews
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External reviews are not included in the AWS star rating for the product.


    ravi p.

Jira Tool review

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
UI and workflow is designed well and user friendly
What do you dislike about the product?
Sometimes it loads slowly when open a ticket to view
What problems is the product solving and how is that benefiting you?
Tracking of issues and tickets made easy and we will be on SLA


    Jamaica B.

A useful tool to manage and monitor tickets, request company updates, report problems

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate about Jira is its high level of customization, its agile-friendly features, and its robust tracking and reporting capabilities. These qualities provide teams with greater clarity and control when managing complex projects.
What do you dislike about the product?
I frequently find Jira to be overly complex, with an interface that feels unintuitive and a maintenance burden that can be quite high. While it is undeniably powerful, using it effectively requires significant effort, discipline, and at times, additional expenses to keep everything running smoothly.
What problems is the product solving and how is that benefiting you?
It addresses the common challenges of visibility, alignment, prioritization, and scaling within project management. As a result, it enables a more organized, transparent, and data-driven workflow, which helps teams achieve higher-quality outcomes more efficiently.


    andreia g.

jira make easy to organize info

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
make easy save and share tasks and information
What do you dislike about the product?
complex interface when using a lot of projects. When you are new in a project is hardd to start
What problems is the product solving and how is that benefiting you?
organize tasks


    Retail

Efficieent but complex: JIRA's strengths and challenges.

  • September 28, 2025
  • Review provided by G2

What do you like best about the product?
Jira's issue-tracking system, customizable workflow and seamless integration with other tools makes agile process smooth and efficient.
What do you dislike about the product?
Sometimes Jira can be overwhelming due to its complexity. Additionally configuring workflows often requires extra time and expertise.
What problems is the product solving and how is that benefiting you?
Jira solves managing agile process by providing clear visibility into tasks, priorities etc. It also solves the problem of collaboration across teams.


    Kiran M.

tool for task tracking

  • September 28, 2025
  • Review provided by G2

What do you like best about the product?
Jira is helpful for managing tasks at one place.
What do you dislike about the product?
Jira is little bit confusing at first time.
What problems is the product solving and how is that benefiting you?
Jira solves task management and team collaboration challenges, making my work more organized and efficient.


    Computer Software

Jira for project management

  • September 28, 2025
  • Review provided by G2

What do you like best about the product?
It's very good for project management and assign task to team easy way. Manage all phases of project easily
What do you dislike about the product?
Sometimes for big project because of load it's stuck getting hanged.
What problems is the product solving and how is that benefiting you?
When having big and team have to manage project then this is very good option for manage project task. User can easily share the task in team and check task status in this.


    yuvraj m.

A tool for tasks management and sprint tracking.

  • September 27, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Jira is how easy it is to break down large projects into epics, stories, and tasks. This feature really helps with organizing and achieving complex work items . Helps everyone on the team to see progress,comments, blockers, and priorities in real time easily.new user onboarding implementation is easy
What do you dislike about the product?
The only dislike is the work items filter, Its very hard to filter a specific users previously completed work items
What problems is the product solving and how is that benefiting you?
Jira helps solves the problem of tracking and managing tasks across multiple projects in a structured way.Other team mates works ,progress can be seen easily ,this benefits in knowledge aware amount the team


    Anshu Y.

Awesome product with good features.

  • September 27, 2025
  • Review provided by G2

What do you like best about the product?
We use Jira to coordinate our software product development team. Its features make it especially useful for assigning tasks directly to users who are added to the boards, which helps streamline product development. We can set up separate boards for different products, whether for development or testing purposes. Overall, Jira is excellent for managing the entire product development process.
What do you dislike about the product?
Jira is, overall, a great app to work with. However, I think it could benefit from offering more refined feature options to its users. Despite this, I enjoyed using it very much.
What problems is the product solving and how is that benefiting you?
Jira offers many features that help us address various challenges. Its boards allow us to create multiple projects and monitor their progress effectively. Users can assign issues or tasks to one another based on their responsibilities within the board. This has made it much easier for us to manage the entire software development life cycle, as we can perform multiple check-ins and validations. Additionally, Jira supports user engagement through chat and other collaborative tools, which further enhances our workflow.


    Tejashree S.

Jira seems to be helpful for employees and managers as well

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
It helps me keep track of all the Jira tickets, backlogs, burnout time, and the hours I have logged for work.
What do you dislike about the product?
It helps managers so much that in enterprise version it gives how many hours are short for the given sprint which leads managers to do micromanagement
What problems is the product solving and how is that benefiting you?
Tracking all jiras cross-teams and helping set priorities for the task while working


    Raul R.

My Daily Experience with Jira : A Quick Review

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Jira very helpful for tracking tasks and managing team workflows. I like how it keeps projects organized, shows progress clearly, and makes assigning work simple. The dashboards and reports are ready to manage and helps me stay aligned with deadlines and team performance.
What do you dislike about the product?
Customizing workflows and reports takes extra time, and some new visual changes would be great.
What problems is the product solving and how is that benefiting you?
Jira helps me track tasks, manage team workloads, and monitor progress in real time.