Jira
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Task Management System JIRA
What do you like best about the product?
JIRA offers an intuitive and feature-rich interface, serving as a central platform for managing all tasks alongside other Atlassian tools. Its features are easy to navigate and use, enabling team members to quickly become familiar with the application. The reporting dashboard is particularly effective, providing valuable insights that support data-driven decision-making.
What do you dislike about the product?
I don’t have any major dislikes, as the platform already offers a comprehensive set of features that fully meet our needs.
What problems is the product solving and how is that benefiting you?
In our software development company, JIRA is used as a centralized platform for project and task management. It helps track the complete development lifecycle from requirement gathering and sprint planning to bug tracking and release management. JIRA enables seamless collaboration between developers, testers, and project managers, ensuring transparency and accountability across teams. It solves problems related to task visibility, workload distribution, and progress tracking by providing clear workflows and real-time updates. The reporting and dashboard feature also help in identifying bottlenecks, measuring productivity, and making informed, data-driven decisions. Overall, JIRA significantly improves project efficiency, communication, and delivery timelines.
Great for workspaces
What do you like best about the product?
The dashboards are a great feature for getting an overview.
What do you dislike about the product?
The layout of the workspaces view can be arranged better.
What problems is the product solving and how is that benefiting you?
Helping is to manage and track our onboarding in our supply chain department
Great for dynamic collaboration
What do you like best about the product?
Jira enables users to collaborate easily and in real time on complicated projects. It integrates across multiple platforms easily with fantastic support
What do you dislike about the product?
Jira is huge so at least using it can be daunting, this however does enable you over time to respond quicker as you use the tools that it provides
What problems is the product solving and how is that benefiting you?
Jira recently introduced AI which is brilliant for summarising progress and long documentation
Important tool to start off the day.
What do you like best about the product?
Jira is most important for day to day work tracking and get project task done in proper manager. Jira has features to make useful to assigning the task across the team which streamline the project timeline.I love the kanban view as well. Overall Jira tool gives visibility to managing the entire project dev coordination and making process seamless to track and assigning the task.
What do you dislike about the product?
We need someone expert to set up the board for projects/workflows. The dislike is the functions are too much and complex that you can't manage all the things in Jira by your own.
What problems is the product solving and how is that benefiting you?
It helps to keep our Campaigns, events and reporting data tasks. Jira's advance feature make our project simple to track and assign to relevant people to get it done along with proper timeline, work description and workflow to as reminder notification about the task status.
Jira had solved to organise the multiple projects in good manner and made us productive to complete them within the timeline.
Jira had solved to organise the multiple projects in good manner and made us productive to complete them within the timeline.
Best Project Management tool
What do you like best about the product?
What is liked best about Jira are its powerful agile project management features, including customizable workflows and Agile boards (Scrum and Kanban), which help teams visualize, track, and manage work effectively. It supports effective issue and bug tracking with clear task status and progress, and offers comprehensive reporting and analytics to monitor team performance and make data-driven decisions. Jira's flexibility, scalability for both small teams and large organizations, and extensive integration options with other tools further enhance collaboration and streamline workflows. The platform's automation capabilities also save time by handling repetitive tasks, allowing team members to focus on higher-value work
What do you dislike about the product?
Dislikes about Jira commonly include its steep learning curve and complexity, which can be intimidating for non-technical users and require significant training and support. Jira also lacks built-in resource, portfolio, and budget management features, making it less suited for organizations needing these capabilities without additional tools. Performance issues may arise with large instances, including slow loading and disruptive maintenance. Additionally, Jira’s user interface can feel crowded and less intuitive, and its flexibility can sometimes lead to a lack of standardization across teams, causing inefficiencies. Some users also note limited native collaboration features compared to other tools, requiring extensive customization or third-party apps to fill gaps
What problems is the product solving and how is that benefiting you?
Jira solves key project management problems like tracking tasks, managing workflows, and supporting Agile methodologies. It benefits users by improving project visibility, enhancing collaboration, enabling effective sprint and backlog management, and providing powerful reporting for data-driven decisions. This helps teams deliver projects on time, stay aligned, and work efficiently/
Great tool for software development
What do you like best about the product?
"Jira is a powerful tool that helps manage projects and deliver software. It provides visibility through statuses, filters, and boards. It also offers many useful integrations and add-ons.
What do you dislike about the product?
The latest change related to UI. It's harder to find issues (tickets). It was easier before.
What problems is the product solving and how is that benefiting you?
project management
My fav tools for agile project management and team collaboration
What do you like best about the product?
Jira makes it easy to manage tasks, sprints and workflows in an organized way, its integration with GitHub and slack keep everything connected which really improves collaboration and productivity. i am a Jira user from last 3 years in my career, and its really easy to use.
What do you dislike about the product?
For beginners, it can seem quite complex, and it sometimes becomes slow when handling large projects, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Jira helps our team stay aligned by allowing us to prioritize tasks, track progress, and quickly identify blockers. It enhances sprint planning, increases task visibility, and ensures smoother collaboration, all of which contribute to faster and more efficient project delivery.
Project Management with Jira
What do you like best about the product?
Tracking stories and issues related to business cases are a lot easier with fields like priority, impact, links to other epics. I’m also a fan of their reports like burn down charts
What do you dislike about the product?
Cluttered UI especially for the admins, there is a need to fill every field rather than it interpreting a few like the complexity could be auto detected based on the impact and the priority? This could be subjective to every use case yet it should be configurable to auto detect certain fields.
What problems is the product solving and how is that benefiting you?
The agile release of development objects is managed according to business cases, using stories to organize the work. These stories are then tracked with various custom sub processes, such as development, testing, demo and business sign off with evidences, to monitor progress and ensure all necessary steps are completed.
Seamless Collaboration Thanks to Jira
What do you like best about the product?
What I like best about Jira is that it gives our team a clear structure without forcing us into a one-size-fits-all approach. The ability to customize workflows and boards means each team can manage projects in a way that fits their style, while still keeping everything connected. I also like how easy it is to switch between high-level views (like roadmaps or sprint progress) and the small details of a single task. The built-in reporting and dashboards make it simple to catch bottlenecks early, and the automation rules take care of a lot of repetitive updates we used to do manually. On top of that, the integrations with Confluence and Slack save us from constant context switching, which is a huge productivity boost.
What do you dislike about the product?
When it comes to Jira, one of the biggest frustrations I’ve had is the complexity and steep learning curve. It’s a great tool once you get the hang of it, but the interface can feel overwhelming, especially for new users or teams that are just starting with it. There are so many features and configurations that it can take time to figure out what works best for your team, and even then, it feels like you're always battling with the tool to customize it the way you need. Additionally, while the system is highly customizable, this flexibility can sometimes feel like a double-edged sword—too many options can lead to confusion and mistakes. One thing that stands out is how clunky the mobile app is. It’s just not as intuitive as the desktop version, and trying to update or track issues on the go can be a hassle.
What problems is the product solving and how is that benefiting you?
One thing that sets Jira apart from other project management tools is its incredible flexibility and customization options. Unlike other software that offers a "one-size-fits-all" approach, Jira allows you to tailor workflows, issue types, and dashboards to fit the unique needs of your team and projects. This means you’re not just limited to generic templates or predefined steps—whether you're managing a product roadmap, coordinating cross-functional teams, or tracking development tasks, you can build a system that aligns with how your team actually works.
The level of granularity in Jira’s reporting and tracking is also something that’s hard to find in many other tools. The detailed issue tracking, custom fields, and automated workflows allow for a highly organized approach to everything from bug tracking to feature delivery. It's these nuances that really make Jira stand out—it’s a tool that grows with your team and adapts to your specific project needs. While other tools might have some of these features, none offer the depth of customization and the comprehensive control over workflows that Jira does, making it indispensable for complex, evolving projects.
The level of granularity in Jira’s reporting and tracking is also something that’s hard to find in many other tools. The detailed issue tracking, custom fields, and automated workflows allow for a highly organized approach to everything from bug tracking to feature delivery. It's these nuances that really make Jira stand out—it’s a tool that grows with your team and adapts to your specific project needs. While other tools might have some of these features, none offer the depth of customization and the comprehensive control over workflows that Jira does, making it indispensable for complex, evolving projects.
JIRA - Tickets Redefined
What do you like best about the product?
What I appreciate most is the flexibility of the ticket system and its integration into a visual pipeline. Jira effectively centralizes all our work, turning abstract tasks into concrete, trackable issues. Being able to define custom workflows and see the status of every story, bug, or task move seamlessly across a Kanban or Scrum board gives the team complete transparency and makes managing complex projects significantly easier. It's the ultimate source of truth for our development and release cycles.
What do you dislike about the product?
The most frustrating aspect is definitely the notification system, which can be overwhelming and often counterproductive. Instead of receiving timely, relevant updates, I frequently find that notifications stack up—especially after a period away—and then "burst out" all at once, flooding my inbox or in-app stream. This makes it difficult to quickly distinguish between critical, time-sensitive updates and routine changes, forcing me to waste time sifting through noise to ensure I haven't missed a key decision or assignment.
What problems is the product solving and how is that benefiting you?
The main problem Jira solves for us is the lack of transparency and accountability that plagues manual or scattered project tracking. Before Jira, it was common for tasks to get lost, for critical context to be buried in emails, and for bottlenecks to go unnoticed until it was too late.
How it benefits me:
It provides a single, real-time visual of the entire workflow. This benefits me by greatly reducing administrative overhead and the need for constant status meetings. I can quickly look at a board, see exactly what my team is working on, identify if an issue is stuck with a specific person or stage (e.g., waiting for QA or design sign-off), and jump in to help resolve it. It allows us to be proactive rather than reactive in managing our delivery schedule
How it benefits me:
It provides a single, real-time visual of the entire workflow. This benefits me by greatly reducing administrative overhead and the need for constant status meetings. I can quickly look at a board, see exactly what my team is working on, identify if an issue is stuck with a specific person or stage (e.g., waiting for QA or design sign-off), and jump in to help resolve it. It allows us to be proactive rather than reactive in managing our delivery schedule
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