Jira
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Comprehensive and Delightful System to Work With
What do you like best about the product?
everything is very complete a very nice system to work
What do you dislike about the product?
nothing to dislike very completed tool offers variety
What problems is the product solving and how is that benefiting you?
tracking task management of projects etc
Powerful Tool for Project and Task Management
What do you like best about the product?
I really like how customizable Jira is. Creating boards, workflows, and issue types that fit our team’s processes makes managing projects much easier. The reporting tools give clear visibility into progress.
What do you dislike about the product?
The interface can feel overwhelming at first. Setting up workflows and permissions takes some time, and some of the advanced features aren’t very intuitive.
What problems is the product solving and how is that benefiting you?
Jira helps us keep track of all tasks, bugs, and feature requests in one place. It improves collaboration, ensures deadlines are met, and allows us to quickly identify bottlenecks. Overall, it helps the team stay organized and deliver projects on time.
Effortless Work Organization and Tracking with Jira
What do you like best about the product?
I use it everyday on all my Brand's projects. I love I can organize all my work on Jira and keep track on all my pending. I can have a record from start to end. I can keep a fluid conversation with my collaborators and also give them feedback when I find some mistakes and do not meet the customer expectations.
What do you dislike about the product?
I'm not sure if it is restricted by my Administrator but I'm unable to upload screenshots or images to my comments. Only PDFs, but it would be useful if it can be added.
What problems is the product solving and how is that benefiting you?
We create all the issues reported in this plataform.
We create all separated projects to be developed.
We can have all Brands mixed in one place, but at the same time with all features, to filter and have a live report of the achievements.
We create all separated projects to be developed.
We can have all Brands mixed in one place, but at the same time with all features, to filter and have a live report of the achievements.
Unmatched Customization and Integration Powerhouse
What do you like best about the product?
The strongest advantage of Jira is how customizable and adaptable it is. Teams can modify workflows, screens, fields, and permissions to match exactly how their process works. Scrum teams benefit from its sprint boards, burndown charts, backlog grooming, and story point tracking. The ability to integrate with tools like GitHub, Bitbucket, Slack, Confluence, and CI/CD systems makes Jira a central hub for planning and tracking work from start to finish.
What do you dislike about the product?
Jira's biggest drawback is its complexity. The interface can be dense, especially for new users who see many menus and configuration options. Setting up workflows, screens, and custom rules might require deep knowledge or admin support. If a workspace has been poorly configured over time, Jira can become cluttered with unnecessary issue types, long forms, and confusing statuses.
What problems is the product solving and how is that benefiting you?
Jira solves the problem of unorganized project work. Without Jira, teams often rely on scattered information across tools like Excel sheets, emails, and chat threads, making it difficult to track responsibilities and deadlines. Jira provides a structured and transparent system where everyone knows what they are working on, deadlines are clear, priorities are visible, progress is measurable, and collaboration becomes easier. Managers get visibility into team capacity and project status, while contributors get clarity on their individual tasks.
Intuitive and Effortless Ticket Management
What do you like best about the product?
The ease of use. It’s intuitive to navigate, simple to update tickets, and makes tracking work and progress straightforward.
What do you dislike about the product?
Some workflows and configurations can feel overly complex, and it can be slow at times when loading boards or filters.
What problems is the product solving and how is that benefiting you?
Jira helps us manage client work in a more efficient and structured way. It provides clear visibility of tasks, priorities, and progress, which makes project tracking easier and improves overall communication within the team.
Jira: An indispensable ally for organizing and collaborating as a team.
What do you like best about the product?
I love how it can be adapted to our work process and how it allows us to visualize everything on a board. Tracking errors and tasks is also very accurate.
What do you dislike about the product?
The learning curve is quite steep; at times it can seem overwhelming with so many options and settings.
What problems is the product solving and how is that benefiting you?
Jira provides a clear view of a project's progress and the tasks associated with it, simplifies collaboration and communication between teams at various levels and departments, and features easy integrations with other popular applications that improve work.
Essential Tool for Agile Teams and Seamless Project Management
What do you like best about the product?
We rely heavily on Jira every day to manage our product tickets, as we follow Agile Methodology. As a software developer, I find it helpful for tracking, managing, and logging my engineering work, from gathering requirements all the way to deployment. I appreciate how easy it is to create sub-tasks, log working hours, add comments, and review ticket history. The ability to create multiple boards and customize workflows for different processes is also very useful. We use Jira to prioritize work, maintain sprints, and conduct retrospective meetings using the board. I also use ROVO AI to rewrite descriptions, generate text, and fix my phrases.
What do you dislike about the product?
Jira is an industry-grade software with extensive integrations and specialized terminology. However, I feel there is a significant lack of awareness among developers about how to use it effectively. Often, people are unsure how to navigate the system and become confused by the processes involved. With so many attributes to fill in—both mandatory and optional fields—it can be overwhelming, and I think there should be a way to simplify these options. Additionally, when dealing with dependent tickets and relationships between them, managing everything can become quite hectic. I believe that having a visual diagram would be helpful, especially when handling complex relationships between tickets.
What problems is the product solving and how is that benefiting you?
Our team uses the agile methodology and depends on Jira during our daily standup calls to discuss blockers, share updates on our work, and review upcoming tasks. This process benefits product managers, developers, QA, and the scrum master by helping them plan, track, and manage OKR items. It also plays a key role in keeping the team aligned, making sure everyone collaborates effectively to fulfill their individual responsibilities. We also use automations to pick up tickets that needs to be test on specific environments and maybe deployed using the ticket fields. We also have a board to track RCA items that causes product downtimes.
Effortless Collaboration and Information Sharing
What do you like best about the product?
Easy to include other employees and share information.
What do you dislike about the product?
Notes and comments could be better, not sure how but maybe nested
What problems is the product solving and how is that benefiting you?
troubleshooting code work and collaborating to fix bugs
A Powerful Tool for Managing Complex Projects
What do you like best about the product?
Its flexibility to adapt to any workflow.
The clear task tracking and visibility across teams.
Its powerful integrations and automation features.
How easy it is to organize and manage projects.
The dashboards that make progress tracking simple.
The clear task tracking and visibility across teams.
Its powerful integrations and automation features.
How easy it is to organize and manage projects.
The dashboards that make progress tracking simple.
What do you dislike about the product?
It can feel overly complex for simple tasks.
Some configurations require too many steps.
Performance can slow down on large projects.
The interface can be overwhelming for new users.
Customizations sometimes require admin support.
Some configurations require too many steps.
Performance can slow down on large projects.
The interface can be overwhelming for new users.
Customizations sometimes require admin support.
What problems is the product solving and how is that benefiting you?
t centralizes project tracking, helping our team stay aligned and avoid miscommunication.
It organizes tasks and priorities, making our workflow more efficient and predictable.
It gives us visibility into progress and blockers, allowing faster decision-making.
It standardizes our processes, which improves consistency and reduces errors.
It automates routine steps, saving time and reducing manual work.
It organizes tasks and priorities, making our workflow more efficient and predictable.
It gives us visibility into progress and blockers, allowing faster decision-making.
It standardizes our processes, which improves consistency and reduces errors.
It automates routine steps, saving time and reducing manual work.
Centralized Project Management with Seamless Team Collaboration
What do you like best about the product?
It offers a centralized space for several projects and offer different team members to access to the same workflow while also creating individual dashboards. This allows both, individual and team effort tracking.
What do you dislike about the product?
The programming of the workflow in the backend can be a bit tough and sometimes certain automations doesn't work as expected,
What problems is the product solving and how is that benefiting you?
Individual tickets creation and tracking. Prior to implementing Jira as a ticket creating tool we had several road blockers in our project's planning since we had to manually assign and update tickets in another tool, while with Jira, we have an automatization that assigns the specific team member depending on the stage of the project.
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