Jira
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Effortless Setup and Versatile for Any Business
What do you like best about the product?
This product is easy to set up and use, and it adapts well to any type of business.
What do you dislike about the product?
Nothing honestly, it works fine, keeps track of tickets as expected
What problems is the product solving and how is that benefiting you?
Track of IT tickets
Effortless Task Management and Seamless Ticket Tracking with Jira
What do you like best about the product?
Jira helps us to manage the tasks in a hierarchical manner, helps us to keep the record of all the reported concerns and tickets, it helps us to maintain our TAT
What do you dislike about the product?
Sometimes it becomes bit messy but overall it works as expected
What problems is the product solving and how is that benefiting you?
It helps us in tracking the ticket and resolving promptly, and keeping the whole record for a particular use case for future reference, which us us in modifying our system accordingly
Brings Clarity and Efficiency to Engineering Task Management
What do you like best about the product?
What I appreciate most about Jira is the clarity it brings to tracking and managing engineering tasks and issues. In my experience, it simplifies monitoring the status, priorities, and dependencies of tasks. It also facilitates coordination with cross-functional teams and helps ensure that design updates, issue logs, and change requests are closed in a timely manner.
What do you dislike about the product?
Jira occasionally falls short in providing a clear connection between engineering design changes and their real-world effects. This often means I have to rely on extra manual follow-ups and communicate outside the platform to make sure everyone stays aligned.
What problems is the product solving and how is that benefiting you?
helps me clearly understand priorities, monitor progress, and ensure timely closure of design updates and issue logs. This improves coordination with cross-functional teams, increases transparency, and helps avoid missed actions or delays.
Versatile Tool with Robust Features, Steep Learning Curve
What do you like best about the product?
I like the AI feature, Rovo, which makes it easier to track issues, and the simplicity of adding a ticket. The Slack integration is very useful because it automatically summarizes discussions into issues and connects with Jira Cloud, making the whole process smoother. I really like the customization options in Jira, as we can tailor the ticket process, forms, and screens to our specific needs, especially for our security projects. The ease of use is a big plus, and the automation capabilities are great for handling various tasks and syncing with other integrations. It simplifies sending reports to Slack and managing the ticket lifecycle efficiently.
What do you dislike about the product?
I don't like that making comments mandatory in Jira isn't possible, even with the latest version. As an administrator, configuring the screens is often confusing and takes a learning curve. It's not very easy to understand Jira and Confluence initially, which means there's some learning I have to do before getting it set up.
What problems is the product solving and how is that benefiting you?
I use Jira for managing multiple projects, tracking bugs, and integrating security issues. It helps with project management, collaboration, and automates ticket updates through GitHub integration.
The best tool for organizing and managing projects efficiently.
What do you like best about the product?
As a team manager in the software industry, I am always looking for tools that help me organize and manage all our projects efficiently. The perfect solution for us was Jira.
Thanks to its integrated work tracking and bug tracking features, we can keep all our projects organized in a clear and tidy dashboard.
Thanks to its integrated work tracking and bug tracking features, we can keep all our projects organized in a clear and tidy dashboard.
What do you dislike about the product?
The learning curve can be a bit steep, especially for users with no prior experience in project management.
What problems is the product solving and how is that benefiting you?
The wide variety of options for customizing workflows and real-time reports saves us a lot of time and gives us complete control over the progress of our projects, both individually and as a team.
Effortless Team Collaboration with User-Friendly UI
What do you like best about the product?
I like Jira's ease of use and the user interface. It really helps with team collaboration and reduces silos. I also appreciate how well Jira works with Confluence; we can document requirements in Confluence and easily create work items in Jira. With Rovo, it's simple to extend the work items, create sub-tasks, and link work items.
What do you dislike about the product?
Marketplace Apps are very expensive. Very small user groups use third-party market apps but the subscription includes all the Jira users.
What problems is the product solving and how is that benefiting you?
I use Jira for team collaboration and reducing silos. It's easy to document requirements in Confluence and create work items in Jira, which simplifies managing sub-tasks and linking work items.
Essential Tool for Task and Sprint Management
What do you like best about the product?
It is widely used 3 of my last 4 companies uses it, it is easy to use and super helpful in mangaing our tasks and sprints and keep our tasks updated
What do you dislike about the product?
nothing specifc, but maybe search functionality for older tickets can be made more easy, some time it takes me a while to findout what i am looking for
What problems is the product solving and how is that benefiting you?
Managing our tasks and bugs, keeping track of our work progress, it is helpful in alligning with other team members i can know their progress and status by just checking our board, it also serves as documentation once tickets are done
Feature-Rich Project Management with a Learning Curve
What do you like best about the product?
Jira offers powerful and flexible project management capabilities, particularly for agile teams handling complex workflows. Despite its depth, once users become familiar with the platform, it supports frequent daily use through reliable issue tracking, Scrum and Kanban boards, and strong automation features. Customizable workflows, dashboards, and reporting improve visibility and consistency across teams. Jira’s seamless integrations with tools like Confluence, GitHub, Bitbucket, and Slack reduce context switching and enhance productivity. Over time, Jira becomes an essential, centralized system that teams rely on continuously to plan, track, and deliver work.
What do you dislike about the product?
Jira’s biggest drawback is its ease of use, especially for new or non-technical users. The learning curve is steep, and initial setup—including workflows, permissions, and custom fields—can be time-consuming. The interface can feel cluttered, making everyday navigation less intuitive, particularly for users who access Jira frequently throughout the day. Performance issues may arise in larger or heavily customized instances, and excessive configuration can make long-term maintenance challenging. Additionally, costs can scale quickly, and customer support and documentation are sometimes inconsistent for advanced use cases.
What problems is the product solving and how is that benefiting you?
Jira addresses the challenge of tracking work, priorities, and progress across teams by providing a structured and transparent system. It centralizes tasks, bugs, and requests in one place, ensuring nothing is lost in emails or chat conversations. Clear ownership, statuses, and deadlines improve visibility and accountability. This benefits me by streamlining collaboration and coordination—especially in agile environments—making it easier to plan sprints, manage backlogs, track work end to end, and deliver projects on time with fewer miscommunications
Effortlessly Manages Projects with Seamless Integration
What do you like best about the product?
I like that Jira is very easy to use, which makes it straightforward for handling project management tasks. I appreciate its amazing linking abilities with Confluence and other tools, which enhance its functionality. I also find it beneficial for agile software development. The initial setup was very easy, and because of all these reasons, I would highly recommend it.
What do you dislike about the product?
Sometimes there are some minor bugs which jira needs to fix
What problems is the product solving and how is that benefiting you?
I use Jira to prioritize bugs and enhancements with tickets, and it's very easy to use with great linking abilities to Confluence and other tools.
Exceptional Project Structuring and Team Alignment
What do you like best about the product?
What I like best about Jira is how well it structures complex work. It gives clear visibility of tasks, priorities, dependencies, and progress, which makes managing projects and tracking issues much more disciplined. Once set up properly, it’s very powerful for keeping teams aligned and accountable.
What do you dislike about the product?
What I dislike about Jira is that it can feel overly complex and heavy, especially for smaller teams or simple projects. The learning curve is steep, and workflows often need constant tweaking to stay usable. It can also become cluttered with too many fields, statuses, and tickets, which sometimes slows things down instead of helping.
What problems is the product solving and how is that benefiting you?
Jira solves the problem of managing complex work across multiple people, priorities, and timelines in a structured way. It provides a single source of truth for tasks, bugs, and progress, reducing ambiguity and miscommunication. For me, this means better visibility, clearer accountability, and easier coordination—especially when projects involve many stakeholders and frequent changes.
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