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Reviews from AWS customer

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18 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Excellent tool

  • February 02, 2024
  • Review provided by G2

What do you like best about the product?
Help us in the day by day, easy to use and have a good integration.
What do you dislike about the product?
No points to be considered here. Really is a good tool
What problems is the product solving and how is that benefiting you?
No problems detected from my side


    Information Technology and Services

Review for Skyhigh Security Service Edge

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
It is a cloud based service and is its sability may include on-prem or agent based components. I like the mostly capability of Skyhigh SSE are acess control, threat protection, data security & security montoring. the solution
What do you dislike about the product?
The Skyhigh Security is that it lacks support for unsanctioned applications.
What problems is the product solving and how is that benefiting you?
Skyhigh security product is excellent but in terms of righ service & support those are lagging very much for ex: in trellix.


    Information Technology and Services

Skyhigh Security Service Edge

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
it is leading Cloud native Security Services Edge which protects your data on web, Cloud, email and private apps. it minimzie inefficient trafficing. advance threat detection features is best
What do you dislike about the product?
Need to work on Pricing of products. i didnt found any dislike in this solution
What problems is the product solving and how is that benefiting you?
features which i like more is to protect complete infra such as data, Web, email and and cloud data. App security is the another best features from any unwanted guests.


    Government Administration

Good cloud service protection tool

  • July 20, 2023
  • Review provided by G2

What do you like best about the product?
Skyhigh security service edge secures your access to the web application (websites), cloud services like Gmail, onedrive etc. All these things are managed from a single console and it can be integrated with DLP, ATP services as well.
What do you dislike about the product?
The pricing is quite high when compared to similar products. Other than this, it is a wonderful product for securing your web access, cloud applications usage.
What problems is the product solving and how is that benefiting you?
It is helping us and our clients protecting their data going on any website or any cloud delivering services like onedrive, O365 etc.


    Santiago Gomez

Has improved the organization's PCI compliance with data loss prevention

  • June 27, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution is primarily being used for data loss prevention in cloud environments and for PCI compliance. Right now, I'm implementing SecureWeb Gateway, Zero Trust, and VMware browser installations. My customers are in the financial or banking sectors, and they normally require new technologies. Skyhigh is mostly complete and it's a security host for other products.

How has it helped my organization?

It has improved the organization's PCI compliance with data loss prevention.

What is most valuable?

Data loss prevention and user behavior analysis are two valuable features. If a customer's password has been compromised, we can then recognize and authorize its login from another country, and we can block it.

What needs improvement?

I use the solution on a Macintosh computer and it has issues and does not work when I try to log in from the Safari Browser, but it works fine when I log in from the Google Chrome browser. The console has issues when the login is done through a Safari Browser. The console has to be more competitive and the compatibility of the browser needs to be better.

I want to know about Skyhigh's competitiveness with other brands and about the vulnerability assessment and micro segmentations. I know Skyhigh has other products, but right now, I am studying what this new product is about.

They only have English support, so I would like for them to add some Spanish support.

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

It is a stable solution. There is no downtime and it's always online. 

What do I think about the scalability of the solution?

At present, we do not have any scalability use cases as we do not have any customers using the solution. The other times when we implemented an Office 365 account for a customer and we keep working with that. There are 1,500 users for my main customer and from my company, there are forty people.

How are customer service and support?

I have spoken to their tech support team about triggered alarm alerts and deploying new policies, but not for any downtime issues. 

My co-workers work directly with the tech support team. They are available in the United States but sometimes I have to speak with people in India. My main language is Spanish hence it's a little difficult to go with English support. 

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. As a partner of McAfee, now Trelex, I have access to the e-learning center and learning partner center. The tools and study materials are great because it's detailed and easy to understand. I use the materials to implement the features. 

The deployment is modular, for example, TAPI for Office 365 takes about two weeks. We have another functionality with Shadow IT and it takes another two weeks. Right now, I'm starting Secure Web Gateway in a hybrid solution with a proxy on-premise and secure web level on the cloud. It will take me about a month because it's not my task. It will maybe take two weeks or more. So per model or per functionality, it's about two weeks every time.

What about the implementation team?

For the first time, we took professional help from Trelex for the deployment and it took about two weeks time. The second time, I studied the deployment process with my co-workers and it took us two weeks to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. As we take add-ons continuously as per our customer's requirements, there are additional charges. 

What other advice do I have?

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud


    Kanna T.

Absolutely mind boggling

  • June 22, 2023
  • Review provided by G2

What do you like best about the product?
I like all the inch by inch of their sse platform.
Which collaboratively makes security infra more reliable.Their dlp model which brings at most amount of secured way in cloud and pysical server.
What do you dislike about the product?
There is nothing to be disliked about when it comes to skyhigh's products.
I like their support team. They maintain a good credibility amoung the industry.
I don't have anything to dislike about.
What problems is the product solving and how is that benefiting you?
Their sse platform which connect all their deticated service which will be a rockstar in the industry.
The most benefiting feature which also solve the problems in their assessment and threat protectionAnd risk management.


    KANNAN T.

Security and cost effective

  • June 21, 2023
  • Review provided by G2

What do you like best about the product?
The amount of features they involve at the most and its effective about the economy too.They provide security infra for mail,data,cloud.They have multivector data loss protection were it will be ensured no lose on endpoint, cloud and there will be a risk assessment too, which is automated kind of model.
What do you dislike about the product?
Honest opinion is there is not much of things which I dislike about this product. So they a good product to the customer and most effective price. What much can a infra dislike about, Nothinb to be disliked of.
What problems is the product solving and how is that benefiting you?
The main thing i like about is their collaborative index were you can ensure there wont be amy dlp on our were DLP is deployed. And their risk assessment make sure which needs to be priorities.


    Nicolás M.

State-of-the-art data protection

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
What they liked the most, since the Skyhigh Security Service Edge, is a complement to various solutions, such as DLP
That it is a fundamental tool for the prevention of information loss, protecting the confidential information of the organization preventing the leak of said information
What do you dislike about the product?
I would say that, since the service is in the cloud, what I did not like would be the very noticeable increase in the use of the network, it being necessary for the organization to have a robust internet provider to support said load, which brings me to the next point , which would be the dependency of the service in relation to the Internet connection.
What problems is the product solving and how is that benefiting you?
With the experience in the use of DLP, the problem that was solved was mainly the leakage and leak of data, giving the security that the confidential information of the organization is not being seen by unauthorized or malicious personnel, either internal or external, through the company and by its implementation, allowed to comply with the regulations related to data protection