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External reviews
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Quickbase
Easy to work, build as you go app
Good Product - Poor Admin Interface
A customizable solution to meet your needs
A stable and easy-to-use product that is appropriate for storing information
What is our primary use case?
What is most valuable?
The product is useful for simple processes like documentation and information storage. The product is easy to use. It makes it easy to track our information.
What needs improvement?
The solution is not useful for complicated processes. The solution does not have any good tools to analyze data. The dashboard is not organized.
The product should also improve the way the information is extracted. The solution should be directly integrated with Microsoft 365.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable. In my organization, 25 people use the product, including developers, administrators, data entry operators, business developers, architects, and software engineers.
How are customer service and support?
We have a very complex process. I contact the support team at least once a week. The support responds quickly. However, the answers are very basic. We often have to pay more to get an appropriate solution to our problems.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was really easy.
What's my experience with pricing, setup cost, and licensing?
The product is cheap when compared to other products. It is worth the money.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
A highly efficient project management solution with the ability to remove tedious and manual tasks
What is our primary use case?
As a project analyst, I used QuickBase. I used it for project management as well as for HR management. So, we would use it for getting projects sent out to other coworkers so they were aware of what timelines we needed to hit. It also kept things organized, so there was no need for spreadsheets. It removed tedious and manual tasks while connecting the members together over a cloud so that it was easier to collaborate on whatever projects we had. We also used it for management in terms of IT-related stuff, so we had an easier time streamlining the different ticket processing and handling times. It allowed us to get the request sent in easier for different teams throughout the country as well as teams that were out in the field.
What is most valuable?
I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait. We get automatic updates. There have been very few times that we haven't got that. It allows us to be able to send accurate information so that we can move forward in different projects whenever required.
What needs improvement?
I believe there is one part that needs improvement, considering we've recently been having issues with the solution. I'm not sure if it's just the software.
Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system. I know it's an HR issue because they've been able to put it in the solution, and I can see it, but the employees don't get certain access to certain things for a while. So I hope that, eventually, QuickBase can make that process a little bit faster because it ends up having me hold up projects or give extra work to different employees since we can't get work to the new employees as we would like to, and so such issues should be resolved.
For how long have I used the solution?
I have been using QuickBase for about six to eight months. Also, I don't remember the version of the solution I am using. QuickBase is something that my company definitely bought for the whole company to use.
What do I think about the stability of the solution?
There are days that it does have lagging issues in information. It depends on how much work we're getting done across the country. But for the most part, QuickBase is reliable.
What do I think about the scalability of the solution?
There's a lot of stability in QuickBase. I would say over two hundred people in my company use the solution.
How are customer service and support?
I do not think I have contacted QuickBase's customer service and support. I usually contact my company's IT team, who contacts QuickBase's technical team, because I think any problem I've ever had, was QuickBase having a problem in general, so we couldn't do anything about it. Hence, I don't think I've ever contacted them before.
How was the initial setup?
For me, the initial setup was more difficult. The version that I have right now is not the newest one. From what I have seen, the newest one looks a lot more efficient and easier to use. So I know something that right now is kind of just either deal with what you have, but I definitely look forward to, hopefully, getting an update in QuickBase.
Which other solutions did I evaluate?
I believe my company chose QuickBase since it was the most efficient software that they could use. I know there's talk about using new software, and I'm not sure what that is. But for right now, QuickBase is one software that not just the teams but the company could use at a national level.
What other advice do I have?
If somebody wanted to use QuickBase, and they'd ask me for an opinion, I would tell them that it depends on how big their company is because QuickBase is something that I think large companies should be aware of and have. If you have a smaller company, it is very easy for QuickBase to be overwhelming, and you really can't use it the way it should be used. I think, also, it depends on how many teams there are in a company. We have teams that are out in the field doing polls, and then there are some teams taking care of the IT part of it. So this really centers all of us together. In general, I think it would just depend on how many employees they have to see if this really could work for them.
There are some days that it does lag. At times, I need to get certain information as a project analyst, and I'm able to track down the different employees and send certain information while having to maintain up-to-date information, which is really important. So I think those are just big factors for the rating it gets from me.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
A frustrating delight
Sse Quickbase for logistic operation online transaction application
- Has a completed SaaS platform from security/Compliance/Database functionality/Some UI/Administration
- Integration on webhook/3rd party software through Pipeline and /ODBC connectivity to support to be a expandible palatform
- Provide mutliple ti
- No system dashboard to live monitor / review system activities on system resource usages.
- Performance Insight is only show potential issue but not clear what will be the suggested outcome from the reported issues
- Pipeline is user based instead of resource based which can managed /assigned to/by muliple user based on their user role.