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Reviews from AWS customer

3 AWS reviews

External reviews

434 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Krutarth D.

Good experience, great data points, helpful in identifying issues and debugging.

  • August 20, 2023
  • Review provided by G2

What do you like best about the product?
End-to-end tracing which pans across Frontend and Backend. To be able to identify 1 request through FE Web or Mobile app to gateway to downstream service gives a complete idea that what is going on.
What do you dislike about the product?
For web observability SDK, while the platform provides great insights like breakdown of latency's and tcp/ip handshake latency and other vitals, it misses out on giving a clear picture to identify total latency observed by the end user.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, the end-to-end tracing for a request is a great help also Mobile and Website monitoring are great to see what is going on a user session level.


    VICTOR O.

Useful and easy to use

  • August 18, 2023
  • Review provided by G2

What do you like best about the product?
it is very easy to find the information of my apis and to plug instana in them
What do you dislike about the product?
I believe that the time to receive information from .net applications could be better
What problems is the product solving and how is that benefiting you?
We were able to validate bugs and performance issues in an easy way


    Computer Software

Monitoring solution helping engineering team

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
1. Free trial
2. can we integrated with multiple cloud platforms
3. Triggers notification to let others know about an issue.
4. provides charts and better visibility at a single place.
What do you dislike about the product?
1. Integration with other tools can be improvised.
2. Sometimes challenging to debug
What problems is the product solving and how is that benefiting you?
1. Free trial
2. can we integrated with multiple cloud platforms
3. Triggers notification to let others know about an issue.
4. provides charts and better visibility at a single place.


    Lankit P.

near real-time application logging & monitoring

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
it integrates with my php application using its library and as promised, it does give an alert within 3 second of incident occurence. works really great when there is need to integrate the system with other tools like prometheus.
What do you dislike about the product?
setup could have been a bit more easier compare to other software / alternatives. this may provide it more close to core access and thus more capability but avid programmer would generally aware this much installation.
What problems is the product solving and how is that benefiting you?
it provides the best in class incident reporting latency, in an instant one can capture the source of failure. this may be not general need but for someone who has few projects that deals with realtime micro transaction processing, then even 1 second can be proven ballistic if not handled in mean time.


    Information Services

Good solution for monitoring performance

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
efficient way for resolving monitoring performance
What do you dislike about the product?
sometimes the user interface is not that friendly to use
What problems is the product solving and how is that benefiting you?
the observation for monitoring tasks


    ganesh P.

IBM Instana is the best tool for app Monitoring.

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
This tool has good UI for integarting your systems and receive alerts in faster space or almost real time. it also help to analyse API calls and based on data or reports you can improve API performance.
What do you dislike about the product?
It has integration issues where we face delay while integrating few aws services.
What problems is the product solving and how is that benefiting you?
This tool helped us to observe application performs and few other cloud service components based on diffrent parameters. That helped us to improve SLA for our services


    Shivam J.

A one stop solution for observability

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
Easy integration with different cloud service provider.
What do you dislike about the product?
Documentation is something where IBM to work more. easy iniital stage tutorial will be very helpful for easy understanding.
What problems is the product solving and how is that benefiting you?
I was using to monitor Application metrics like latebcy, error rate and tracebacks


    Sumit K.

App Diagnoster

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
Instana's standout features include its automated service discovery, real-time performance monitoring, and the corresponding alerts and notifications
What do you dislike about the product?
It support only On-Premises deployment.and little bit expesive.
What problems is the product solving and how is that benefiting you?
it solves real-time visibility into the performance of applications having microservices infrastructure components.


    Balamurthy A.

IBM Instana Review

  • July 18, 2023
  • Review provided by G2

What do you like best about the product?
The most advanced monitoring system is used. Instana will give excellent insight into how well an application is performing during runtime. We receive different dashboards that represent each of the thresholds that are monitored by our systems.
What do you dislike about the product?
The data is erased or roughly estimated as per the data retention policy after a few weeks. Direct connections with third-party service providers like Grafana are greatly desired.
What problems is the product solving and how is that benefiting you?
Instana helps to identify and track down the issue that is causing performance to decline with the aid of this platform. Real-time monitoring and prompt notifications for problems are provided.


    Surendra K.

manage microservices its obvious tool

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
A practical and smooth way to check micro-services, we can keep an eye on our infra.
What do you dislike about the product?
Its update and os patch create hurdles; we face issues in a load test. It also causes slowness in the node where the application is hosted.
What problems is the product solving and how is that benefiting you?
Agent installs in node consume CPU, and most of the time, when too many request CPU spikes, we have observed. We have compare without Instana; our load test result improved compared to the baseline.