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External reviews

388 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Leisure, Travel & Tourism

Excelente ferramenta!

  • December 03, 2020
  • Review verified by G2

What do you like best about the product?
Fácil usabilidade e configuração, é uma ferramenta bem completa
What do you dislike about the product?
Aspectos de infraestrutura podem ser melhorados
What problems is the product solving and how is that benefiting you?
Tenho uma plataforma centralizadas para analisar traces e auxiliar no entendimento de problemas ocorridos


    Fagner L.

Melhor APM do mercado. Implantação transparente e entrega valor muito rápidamente.

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
Trabalho atualmente conectado o dia todo no Instana e também usei nos meus 3 ultimos trabalhos.

A implantação é muito simples e o tempo para começar a entregar valor é muito rápido.

As demais ferramentas do mercado são muito complexas comparadas ao Instana.

Nosso processo de treinamento e rollout do conhecimento é muito rápido pois a ferramenta é bem intuitiva.
What do you dislike about the product?
Só tive problemas no passado com implantação em .net muito antigo, mas com PHP e linguagens atualizadas é tudo bem simples.
What problems is the product solving and how is that benefiting you?
O Instana resolve diversos problemas no meu dia a dia.

Utilizo muito para dar visibilidade para os desenvolvedores e corrigir problemas antes do cliente final alarmar.

O Instana exibe as informações de uma forma muito simples e acessivel para qualquer nivel de desenvolvedor.

Tenho um trace completo das request, sem precisar fazer nenhuma manipulação na aplicação.

O processo de IA e identicação de desvios é muito legal e automático.
Recommendations to others considering the product:
Utilizei a maioria das ferramentas do mercado.

Gosto muito do Instana, pois é focada em APM e tem um processo de implantação muito simples.

A entrega de valor é momentanea.


    Miguel Angel R.

Extremely fast and easy deployment. With Instana start your debugging session in 5 minutes or less!

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
A simple and clean deployment process, a vast variety of technologies for agent instrumentation, continuous updates, notifications, custom dashboards, third party integrations via rest API, etc. I really like that Instana listens to their users since is easy to request features and get them implemented.
What do you dislike about the product?
The support process needs more attention. Is not easy to address critical issues in a fast way due to the lack of effectiveness to reach an experienced engineer.
What problems is the product solving and how is that benefiting you?
My teams debug issues on a distributed environment, so getting a quick root cause analysis is vital. The ability to store and recover historical data is relevant as well to understand what has changed and usually generated a service disruption or outage.
Recommendations to others considering the product:
I strongly recommend to test Instana and check how it behaves when monitoring a real environment. This action will pinpoint in a fast way their strengths and weakness.


    Retail

The text is already in English.

  • December 01, 2020
  • Review verified by G2

What do you like best about the product?
Intuitive and clean interface, easy to see.
What do you dislike about the product?
The filter section requires a greater learning curve.
What problems is the product solving and how is that benefiting you?
We have performed SQL code statement optimization thanks to Instana.
Recommendations to others considering the product:
A powerful diagnostic tool useful for administrators and developers.


    Apparel & Fashion

APM very intuitive and a great help for detecting problems

  • December 01, 2020
  • Review verified by G2

What do you like best about the product?
The speed in metrics, quick queries, and problem detection
What do you dislike about the product?
The profile of users could be improved so that they only see business units that one assigns.
What problems is the product solving and how is that benefiting you?
Bottlenecks, call with errors, overall improvement of our applications


    Josiel B.

Instana excelent APM tool!!

  • December 01, 2020
  • Review verified by G2

What do you like best about the product?
We used Instana on the last Black Friday and it was a great experience and helped to identify some issues. The Dev guys use Instana on a daily basis and like it a lot.
What do you dislike about the product?
It don´t have a infrastructure vision yeat, but the Instana´s guys are worked in this feature!
What problems is the product solving and how is that benefiting you?
Some gaps in apps and helps in troubleshooting in production enviroment


    Fabio C.

Instana best APM for DEVOPS and SRE teams

  • November 30, 2020
  • Review provided by G2

What do you like best about the product?
Instana provides an excellent view of infrastructure and application for SRE, DEVOPS, and DEV teams. The tool is easy to use and understand for troubleshooting analysis.
What do you dislike about the product?
One of the points that most delighted me is being able to do the trace from the user's browser to all the application layers.
What problems is the product solving and how is that benefiting you?
Being able to monitor multiple Kubernetes clusters on a single screen, providing a fantastic operational view.


    Computer Software

"Instana is the simplest and best monitoring in alerting"

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
Instana agent that helped us to create an alert and event with a threshold and we integrated with slack for notifications, it helps us a lot with our organization mainly when the server is down we get an alert using this tool and we can also create website alerts. It is fast and easy to use too
What do you dislike about the product?
Pentaho tracking is not possible on instana it will be much easier when all the services in our organisation is monitor under a single tool.
What problems is the product solving and how is that benefiting you?
We were met with a lot of uncertainty when building application perspective at the beginning. After that when we asked for the support they supported us in a session, it made us understandable.


    Insurance

Very good solution for performance monitoring

  • June 26, 2020
  • Review provided by G2

What do you like best about the product?
- On-prem use, very good support during implementation (workshops)
- Simple, intuitive installation (Linux skills required)
- Feature requests very often find their way into the finished product
- Support always reacts quickly and delivers competent solutions
- Extensive monitoring of a wide variety of technologies without great administrative effort
- Provides a detailed overview of the system landscape
- Alerting possible via various channels (email, Slack, Opsgenie, ...)
What do you dislike about the product?
- On-prem version always slightly behind the cloud version
- Operation not always intuitive, training required
What problems is the product solving and how is that benefiting you?
- Discover performance problems
- Alerting before major problems occur (example "You will run out of disk space in about 58 minutes")


    Internet

Instana gave us detailed insights into our application performance

  • June 23, 2020
  • Review provided by G2

What do you like best about the product?
There is not much configuration that needs to be done compared as opposed to classic monitoring tools. We also value the detailed analytics and tracing possibilities that Instana provides for our Java application.
What do you dislike about the product?
Monitoring our .NET and .NET core applications running on Windows is not working quite as smoothly compared to the Java on Linux world.
What problems is the product solving and how is that benefiting you?
Decrease the effort on configuring and tuning the monitoring system while having the possibility to gain insights into our application performance.