IBM Instana Observability (contract)
IBM SoftwareExternal reviews
434 reviews
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Amazing Support
What do you like best about the product?
Their support team, bar none, is the best i've worked with. They go above and beyond to not only answer your question, but use that question to further improve their product.
What do you dislike about the product?
There isn't a good mobile experience. This makes it a bit annoying to show pages from Instana to team members on phones during outages.
What problems is the product solving and how is that benefiting you?
Instana provides us a wholistic view of all of our hosted services and third party dependencies. We have been able to use it to reduce our mean time to diagnose from hours to minuets.
Recommendations to others considering the product:
Spend some time understanding OpenTracing/OpenCensus/OpenTelemetry. There is a lot of value in getting custom tracing going with their search tools.
Instana Review
What do you like best about the product?
support and the time Instana is investing in gathering feedback from their customers
What do you dislike about the product?
major issues from time to time, beside that nothing special
What problems is the product solving and how is that benefiting you?
Application monitoring of microservices
Recommendations to others considering the product:
use the API to define your custom events
Complete Infrastructrr and Application Monitoring
What do you like best about the product?
That instana comes up with a lot o metrics and information without configurations.
What do you dislike about the product?
That the agents need root access to run perfectly.
What problems is the product solving and how is that benefiting you?
In daily business we benefit from the messages "Disks fill up faster", "Disk will be fill in x Hours".
We also identify network problems and JDK Problems (CPU Starvation).
We also identify network problems and JDK Problems (CPU Starvation).
Automatic APM
What do you like best about the product?
Easy to install in different infraestructures. The alerts are automatic and have preconfigure conditions.
What do you dislike about the product?
Does not have a mobile application for check the information on the go.
What problems is the product solving and how is that benefiting you?
Find the root cause faster, understand dependencies between systems and get alerts when something is wrong.
Instana as team's APM
What do you like best about the product?
- Straightforwardness of the application which has a very friendly interface for users on getting to what they want to see.
- Timeline
- Timeline
What do you dislike about the product?
Infrastructure map could be more informative as a landing page upon logged in
What problems is the product solving and how is that benefiting you?
It gives us the necessary views on the health of our the applications and also the hosts (which has been a problem especially on its storage space that flooded by logs which we had to do cleanups from time to time)
Recommendations to others considering the product:
If you are into simpler yet sufficient monitoring on a glance, this is perfect
revolutionary tool for developers
What do you like best about the product?
I'm a developer working in microservices architecture .Instana has been handy in analyzing traces and finding root cause in less than 60 seconds in production environment,looking forward to use all features of instana.
Overall it is innovative in microserivices era.
Overall it is innovative in microserivices era.
What do you dislike about the product?
nothing to dislike so far in instana tool
What problems is the product solving and how is that benefiting you?
Highlevel view of instana with infrastructure
Granular level detailing with requests
Better monitoring capabilities with alerts and messages
Granular level detailing with requests
Better monitoring capabilities with alerts and messages
Best APM tool for developers
What do you like best about the product?
- Ease of installation, you just have to spin up the daemon set, no code changes needed
- User interface is modern and intuitive
- No call sampling is done. So all calls (REST, gRPC etc,) can be viewed
- Distributed call tracing is awesome.
- Alerting and error reporting
- User interface is modern and intuitive
- No call sampling is done. So all calls (REST, gRPC etc,) can be viewed
- Distributed call tracing is awesome.
- Alerting and error reporting
What do you dislike about the product?
None, I don't see any obvious shortcomings with Instana.
What problems is the product solving and how is that benefiting you?
Developers use Instana to detect and fix issues with complex application call graphs. if there are any performance issues, they are very easy to detect. Unlike other APM;s that show only overall latency, memory and CPU utilization, this goes into great detail into every layer of application, starting from host, to container, to application.
Alerting
What do you dislike about the product?
Need to improve the by adding more services on application monitoring
What problems is the product solving and how is that benefiting you?
Monitoring systems level metrics , infrastructure metrics
Innovative self instrumenting APM and monitoring solution with high potential for Enterprises
What do you like best about the product?
Simplicity and flexibility of the solution. Excellent customer support. Application focused product with available to drill down to infrastructure details. Self learning model, with huge capabilities to support the automation of ops processes.
What do you dislike about the product?
High consumption of client performance. High amount of changes on the SaaS platform lead to failures, but customers support is quite fast to fix them immediately. Some enterprise relevant features are still missing.
What problems is the product solving and how is that benefiting you?
We do the whole monitoring of the Platform. Also APM is used by > 40 Developers to analyze and prevent failures.
performance management platform
What do you like best about the product?
How robust the tools are., they are very flexible.
What do you dislike about the product?
There is nothing that sticks out that I do not like.
What problems is the product solving and how is that benefiting you?
We use this for analytics of our software.
Recommendations to others considering the product:
None at this time.
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