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Very capable and flexible anti-fraud solution. Could be more flexible though.
What do you like best about the product?
We use SEON to fight fraud for our Shopify store.
The platform is easy to integrate and use (just a few clicks if you use Shopify).
I am impressed with the amount of data points that are gathered by the system.
It is easy to build complex rules for the scoring engine based on any of the available data points.
The SEON team is very nice to communicate to in case there are any questions or if any integration advice is needed.
The system helped us identify and eliminate a significant amount of fraud in our store.
The platform is easy to integrate and use (just a few clicks if you use Shopify).
I am impressed with the amount of data points that are gathered by the system.
It is easy to build complex rules for the scoring engine based on any of the available data points.
The SEON team is very nice to communicate to in case there are any questions or if any integration advice is needed.
The system helped us identify and eliminate a significant amount of fraud in our store.
What do you dislike about the product?
The biggest drawback for us is that if you sign up for SEON through Shopify, some of the important platform features are restricted.
An average Shopify customer would probably not need these features, but they are essential to us, with our order volume and fulfillment process complexity. I am talking about APIs. SEON has many APIs to interact with the platform programmatically, and none of them are available to you if you use the platform for Shopify. We really needed Lists API to mark customers as blocked/trusted in all our systems automatically, but the team made it clear that if you are a Shopify customer, no APIs are available. Also, SSO (Single Sign-On) is unavailable for the same reason.
We really hope SEON comes up with some solution that would allow customers to use the platform for Shopify AND have access to APIs and other "pro" features at the same time. We are ready to switch to a higher plan if needed. I'll gladly update this review if the situation changes.
An average Shopify customer would probably not need these features, but they are essential to us, with our order volume and fulfillment process complexity. I am talking about APIs. SEON has many APIs to interact with the platform programmatically, and none of them are available to you if you use the platform for Shopify. We really needed Lists API to mark customers as blocked/trusted in all our systems automatically, but the team made it clear that if you are a Shopify customer, no APIs are available. Also, SSO (Single Sign-On) is unavailable for the same reason.
We really hope SEON comes up with some solution that would allow customers to use the platform for Shopify AND have access to APIs and other "pro" features at the same time. We are ready to switch to a higher plan if needed. I'll gladly update this review if the situation changes.
What problems is the product solving and how is that benefiting you?
SEON helped us (and continues to help) a lot to identify and cancel fraudulent orders in our store. This brings down the fraudulent chargeback rate, which is essential for any B2C e-commerce business.
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Mitigating Financial Losses and Boosting Security with SEON Fraud Fighters
What do you like best about the product?
SEON Fraud Fighters utilizes machine learning to identify fraud patterns, a capability that is quite remarkable. It helps us feel secure and lowers the chance of financial losses within our organization.
What do you dislike about the product?
The process of integrating SEON Fraud Fighters into our existing infrastructure could be simpler. A more streamlined process would undoubtedly save us time and make our workflow more efficient.
What problems is the product solving and how is that benefiting you?
We're using SEON Fraud Fighters to fight fraud in a more effective manner. Thanks to its pattern recognition via machine learning, we've seen a reduction in financial losses and a noticeable enhancement in our security measures.
Turning the tide on fraudulent activities
What do you like best about the product?
SEON. Fraud Fighters has proven to be an invaluable tool in mitigating risk for our business. Its ability to rapidly identify and prevent fraudulent transactions has greatly increased our operational efficiency, while its API integration feature allows for seamless data exchange with our existing systems.
What do you dislike about the product?
Getting started with SEON. Fraud Fighters can be a bit tricky and take some time. It could be easier if the design was simpler or if there was more help for new users.
What problems is the product solving and how is that benefiting you?
SEON. Fraud Fighters helps us stop scams before they can hurt us. This saves us money and keeps our good name safe. The instant warnings and helpful data also let us take action fast and plan better for the future.
Amplifying security and compliance with advanced fraud detection
What do you like best about the product?
I'm impressed by how strongly SEON. Fraud Fighters works against fraud. Its ability to analyze things as they happen and its use of a lot of data really help keep our business secure.
What do you dislike about the product?
I appreciate SEON. Fraud Fighters, but you need to know a lot to use it well. Some people on our team found it hard to get the hang of, which slowed down how fast we could start using it fully.
What problems is the product solving and how is that benefiting you?
SEON. Fraud Fighters aids in meeting regulatory compliance requirements related to fraud prevention. This eases the burden on our compliance team and minimizes the risk of penalties or reputational damage due to non-compliance.
Shield against digital fraud
What do you like best about the product?
I'm a big fan of Seon Fraud Fighters because it's great for catching fraud as it happens. It offers deep insight with its analytics and lets us set things up the way we want. It's made a big difference in keeping our cybersecurity strong.
What do you dislike about the product?
Sometimes, Seon Fraud Fighters can be a lot to handle because it's got so much analytical power. While this is mostly a good thing, it means there's a lot to learn, which can take some time.
What problems is the product solving and how is that benefiting you?
Seon Fraud Fighters is our bulwark against digital fraud. By detecting fraudulent activities promptly, it helps us safeguard our digital assets. The software's device fingerprinting feature has proven to be incredibly useful in this respect.
The unsung hero in securing our online transactions
What do you like best about the product?
Seon Fraud Fighters is like a guard dog that never sleeps – it's always on the lookout for fraud. And the best part? It learns new tricks. It figures out what fraudsters are up to and adapts. So, we're always one step ahead, which makes our work a lot more secure.
What do you dislike about the product?
Don't get me wrong, I think Seon Fraud Fighters does a great job with spotting fraud, but their customer service could be a bit better. Sometimes, they take longer than I'd like to answer questions. And I think their online help could be more detailed. It'd be a big plus if they worked on those things.
What problems is the product solving and how is that benefiting you?
With Seon Fraud Fighters, we're doing a better job at stopping fraud. It spots iffy transactions right away, so we can do something about it before it causes any harm. This has been really good for us because it means less risk and it saves us a lot of time and money.
Your business deserves robust protection, and here’s the ultimate guardian
What do you like best about the product?
In a world where cybersecurity threats are rampant, SEON. Fraud Fighters stands out as a reliable guardian. Its innovative machine learning algorithms adapt to emerging threats, ensuring that your business remains protected against evolving fraud strategies.
What do you dislike about the product?
SEON. Fraud Fighters is undeniably powerful, but its complexity might be daunting for beginners. Moreover, the cost might not be feasible for small businesses, and the support system could use some improvements.
What problems is the product solving and how is that benefiting you?
What sets SEON. Fraud Fighters apart is its rich set of customization tools. These tools enable businesses to craft a fraud detection ecosystem that's in sync with their operational fabric. Be it setting intricate risk parameters, fine-tuning notifications, or amalgamating external data sources, SEON’s customization options cover it all.
A sturdy shield against online fraud
What do you like best about the product?
The flexibility of Seon Fraud Fighters in adapting to different business needs is impressive. Its customizable rules and machine learning algorithms ensure that it remains effective in various scenarios. Furthermore, its ability to collect and utilize data from multiple sources significantly enhances its fraud detection capabilities.
What do you dislike about the product?
Getting Seon Fraud Fighters up and running takes ages. It’s gotta be done right, but man, it takes forever to get all the settings and stuff sorted. And some of the fancy features need you to be a tech whiz, which not everyone is.
What problems is the product solving and how is that benefiting you?
Seon Fraud Fighters is like a superhero fighting online scams. Checking out transactions and what users are up to as it happens means way less chance of getting hit by fraud. The deep-dive data stuff helps make smart choices to beef up security.
My online transactions watchful guardian
What do you like best about the product?
I really like how SEON. Fraud Fighters helps to spot and stop scams. The cool part is that you can change the settings to fit your business. It’s also got this smart tech that learns how to find sneaky stuff and it doesn't make as many mistakes as others.
What do you dislike about the product?
I've observed that SEON. Fraud Fighters occasionally takes longer than expected to process large data sets. This can be an inconvenience, especially when trying to conduct time-sensitive fraud analysis.
What problems is the product solving and how is that benefiting you?
With SEON. Fraud Fighters, we can monitor customer behavior and transactions more closely. This enables us to detect any abnormal patterns and act before any damage occurs. It ensures the integrity and reputation of our business remain intact.
Enhanced security and verification with Seon Fraud Fighters
What do you like best about the product?
I mainly use email and phone number verification functions, which have been highly beneficial. I would recommend it to others. Additionally, the ability to check fraud scores for different countries and organizations is significant. The impressive integration capabilities of Seon Fraud Fighters seamlessly enhance our existing security infrastructure.
What do you dislike about the product?
The system speed should be enhanced as reports frequently reload for no apparent reason. Better optimization would be beneficial too. The technology also does not allow you to collect as many statistics as I would like, which makes report dashboards somewhat weak. It's a shame that we have to enter into SEON separately rather than using data from our database.
What problems is the product solving and how is that benefiting you?
Our security protocols have been considerably improved thanks to Seon Fraud Fighters. Its ability to connect easily to our existing infrastructure has bolstered our defense against fraudulent activity. It helps determine if the consumer is who they say they are easier and faster, plus it provides me with a small window into their web presence. The advantage is that you can detect fraudulent conduct from the start.
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