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Effective and User-Friendly Fraud Prevention Solution
What do you like best about the product?
SEON offers a highly intuitive and easy-to-navigate interface, which makes onboarding and daily use smooth even for new users. The ability to access real-time data from multiple sources in a single platform is extremely efficient for fraud detection. Its integration with tools like custom APIs and risk scoring has significantly improved our decision-making process.
What do you dislike about the product?
While SEON is a robust tool, some features like the rules engine can initially feel complex to configure without prior experience. Additionally, advanced users may find the need for more customizable analytics dashboards or native reporting enhancements for deeper insights.
What problems is the product solving and how is that benefiting you?
SEON helps us detect and prevent fraudulent activity at an early stage by analyzing user behavior, digital footprints, and transaction patterns. This has significantly reduced chargebacks and manual review time, while also improving our overall risk management process. It empowers our fraud team with actionable insights and boosts operational efficiency.
The application provides a user-friendly interface, smooth performance and offering useful features
What do you like best about the product?
Navigation is intuitive, and the overall experience is seamless
What do you dislike about the product?
the app would benefit from the addition of new features
What problems is the product solving and how is that benefiting you?
The key benefits include:
Reduced chargebacks and fraud losses
Faster, more accurate risk assessments
Improved customer experience through smoother onboarding
Better compliance with regulatory requirement
Reduced chargebacks and fraud losses
Faster, more accurate risk assessments
Improved customer experience through smoother onboarding
Better compliance with regulatory requirement
Senior RFP Analyst
What do you like best about the product?
What I like best about SEON is its real-time fraud scoring and transparency. The rules engine is intuitive yet powerful, allowing us to tweak logic without needing dev resources. It’s also great that we can see why a score was assigned—this builds trust in the system and helps us justify decisions quickly.
What do you dislike about the product?
While SEON provides great transparency in its scoring, the rule management interface can become cluttered as the number of rules grows. It would be helpful to have better grouping or tagging functionalities to keep everything organized, especially for larger teams managing many use cases.
What problems is the product solving and how is that benefiting you?
SEON is helping us prevent fraudulent signups, bonus abuse, and payment fraud by providing real-time risk scoring and enriched user data. This allows us to act quickly and accurately before fraudsters can exploit the platform. It reduces manual review times, improves operational efficiency, and protects our bottom line.
Great UI many features
What do you like best about the product?
Very clean and slick UI, easy to navigate and investigate users individually and en masse. Also great support and documentation for their API
What do you dislike about the product?
since there are so many features available, I find it hard some times to find the one I need quickly.
What problems is the product solving and how is that benefiting you?
Helps my company detect fraudsters.
Multiaccounting prevention
What do you like best about the product?
I like how it can connect cookies of different user accounts.
What do you dislike about the product?
I think device hash is not enough precise as an indicator. I'm always getting to many results.
What problems is the product solving and how is that benefiting you?
Most common problem where SEON helps is multicoating in purpose of bonus abuse.
Best fraud software!
What do you like best about the product?
SEON is an excellent fraud prevention tool — easy to integrate, fast, and reliable. It helps us detect suspicious activity in real time and has significantly reduced chargebacks. Highly recommended for any business looking to improve online security
What do you dislike about the product?
SEON is a solid fraud prevention tool overall, but the interface can feel a bit overwhelming at first, especially for smaller teams or those new to fraud management. Some features could use more customization options. Still, it's effective once you get the hang of it.
What problems is the product solving and how is that benefiting you?
As a risk analyst it helps us in
SEON detects suspicious transactions and patterns to reduce fraudulent payments and chargebacks
SEON flags abnormal login behavior and device changes to prevent unauthorized account access
The system provides accurate risk scoring, reducing friction for genuine users while catching bad actors
SEON detects suspicious transactions and patterns to reduce fraudulent payments and chargebacks
SEON flags abnormal login behavior and device changes to prevent unauthorized account access
The system provides accurate risk scoring, reducing friction for genuine users while catching bad actors
We are really satisfied with SEON. It can provide us lot of possibilites to stop fraudsters.
What do you like best about the product?
Its really easy to use and master it. About implementation nad integration i dont have too much information, but most of the time it was straightforward. Customer Support is very fast and useful, they can provide us solution for almost every problems needs we have. We are using SEON daily, it can provide us lot of informations and possibilites to stop fraudsters.
What do you dislike about the product?
I couldnt say too much negative informations about the system. It can provide us all the needed information, if it doesnt have it yet, we can suggest it to develop and upgrade it.
What problems is the product solving and how is that benefiting you?
It provides us device informations which help us to detect fraudsters, also it can help us, if our customer may have been found by a fraudster.
Excellent tool to spot bonus abuser, account takeover, and fraud in general.
What do you like best about the product?
Internal rules can be tailored according to business needs.
Monitor customers in real time help to detect fraud in a early stage.
Portal is user friendly and easy to use.
Excellent customer support.
Monitor customers in real time help to detect fraud in a early stage.
Portal is user friendly and easy to use.
Excellent customer support.
What do you dislike about the product?
No downsides at present. Portal is user friendly and easy to use.
What problems is the product solving and how is that benefiting you?
Seon is helping us reducing bonus abuse, fraudulent accounts, fake registrations and account takeovers.
SEON Review: A solid tool for fraud prevention, with room for growth
What do you like best about the product?
I’ve been using SEON daily as part of my role in Trust & Safety and Onboarding Risk Management, mainly to prevent fraud, verify identities, and flag suspicious activities across different regions and user types. It’s a core part of my workflow and plays a key role in both manual investigations and automated decisions.
Overall, it’s a reliable, versatile tool that delivers daily value and helps streamline fraud detection efforts across different touchpoints.
What I like most:
I use it every day and it keeps proving useful: SEON has become a daily tool in my fraud prevention process, thanks to its quick insights and reliable data aggregation. It consistently supports both immediate reviews and ongoing fraud monitoring.
User-friendly interface and smooth integration: SEON is easy to navigate, even for team members without a strong technical background. Its dashboards are clean, with well-organized data that speeds up investigations.
Comprehensive signals in one place: One of SEON’s biggest strengths is how it aggregates different data points—IP address, email, phone number, device fingerprinting, social media lookups—into a single report. This saves a lot of time when investigating suspicious users or transactions.
Customizable rules engine: I appreciate being able to tailor rules and thresholds to fit our internal fraud patterns. It gives flexibility without depending too much on external teams or developers.
Excellent customer support: Their support team has been extremely responsive and helpful, whether it’s troubleshooting technical issues, helping us understand certain data signals, or assisting with rule configurations. Their guidance really stands out.
Helps reduce false negatives: SEON has successfully flagged fraudulent suppliers, especially in high-risk regions, where manual checks might have missed patterns like mismatched phone numbers or disposable emails.
Overall, it’s a reliable, versatile tool that delivers daily value and helps streamline fraud detection efforts across different touchpoints.
What I like most:
I use it every day and it keeps proving useful: SEON has become a daily tool in my fraud prevention process, thanks to its quick insights and reliable data aggregation. It consistently supports both immediate reviews and ongoing fraud monitoring.
User-friendly interface and smooth integration: SEON is easy to navigate, even for team members without a strong technical background. Its dashboards are clean, with well-organized data that speeds up investigations.
Comprehensive signals in one place: One of SEON’s biggest strengths is how it aggregates different data points—IP address, email, phone number, device fingerprinting, social media lookups—into a single report. This saves a lot of time when investigating suspicious users or transactions.
Customizable rules engine: I appreciate being able to tailor rules and thresholds to fit our internal fraud patterns. It gives flexibility without depending too much on external teams or developers.
Excellent customer support: Their support team has been extremely responsive and helpful, whether it’s troubleshooting technical issues, helping us understand certain data signals, or assisting with rule configurations. Their guidance really stands out.
Helps reduce false negatives: SEON has successfully flagged fraudulent suppliers, especially in high-risk regions, where manual checks might have missed patterns like mismatched phone numbers or disposable emails.
What do you dislike about the product?
Areas for improvement:
Ease of implementation can be tricky: While SEON integrates well once set up, getting it properly implemented required more time and internal resources than we initially expected. Some technical configurations, especially around API calls and user ID settings, took longer to get right.
Some data gaps in specific regions: While SEON covers a wide range of signals, I’ve noticed weaker data on certain IPs, phone carriers, or email domains in regions like Southeast Asia or parts of Africa. In these cases, we’ve had to complement checks with additional tools.
Overly strict default rules: Some default settings led to false positives early on. It took a few iterations of fine-tuning to balance security with user experience, especially during onboarding.
Advanced customization could be more accessible: Building more complex workflows or adapting custom signals sometimes requires deeper technical skills or more documentation.
Ease of implementation can be tricky: While SEON integrates well once set up, getting it properly implemented required more time and internal resources than we initially expected. Some technical configurations, especially around API calls and user ID settings, took longer to get right.
Some data gaps in specific regions: While SEON covers a wide range of signals, I’ve noticed weaker data on certain IPs, phone carriers, or email domains in regions like Southeast Asia or parts of Africa. In these cases, we’ve had to complement checks with additional tools.
Overly strict default rules: Some default settings led to false positives early on. It took a few iterations of fine-tuning to balance security with user experience, especially during onboarding.
Advanced customization could be more accessible: Building more complex workflows or adapting custom signals sometimes requires deeper technical skills or more documentation.
What problems is the product solving and how is that benefiting you?
SEON is helping us detect and prevent onboarding fraud, synthetic identities, and high-risk transactions across multiple markets. It centralizes key digital signals—such as IP geolocation, email and phone reputation, and device fingerprinting—so we can quickly assess user legitimacy without needing multiple tools.
The biggest benefit is speed and efficiency in fraud detection. We’ve been able to reduce manual review time, prevent high-risk users from slipping through, and flag fraudulent patterns early in the onboarding process. This not only protects our platform but also improves overall operational flow and decision accuracy.
The biggest benefit is speed and efficiency in fraud detection. We’ve been able to reduce manual review time, prevent high-risk users from slipping through, and flag fraudulent patterns early in the onboarding process. This not only protects our platform but also improves overall operational flow and decision accuracy.
Seon Saved Our Team Time, Money, and Stress
What do you like best about the product?
We signed up for Seon several years ago after facing ongoing issues with fraudulent purchases and chargebacks. Our customer support team was overwhelmed, spending countless hours chasing down fraudsters. In one particularly difficult month, we shipped over $19,000 in product to fraudulent buyers. Since implementing Seon, we’ve experienced virtually zero issues with fraud. The platform has been a game-changer for us—saving time, protecting revenue, and giving our team peace of mind. Highly recommended for any business looking to safeguard their operations.
What do you dislike about the product?
As a small, family-run business, we’ve found Seon incredibly easy to maintain and integrate into our workflow. While the cost is significant, it’s absolutely worth it—we wouldn’t want to operate without it. Online fraud is constantly evolving, and Seon does a great job staying ahead of trends and protecting us from threats before they reach our doorstep. Highly recommended for any business looking to safeguard their operations.
What problems is the product solving and how is that benefiting you?
Seon’s ecommerce fraud prevention and detection tools have been instrumental in keeping our business secure. It automatically cancels high-risk orders before they reach fulfillment, significantly reducing the chance of loss. The platform is also highly configurable, allowing us to fine-tune its algorithms as needed to match our specific risk tolerance and business model. It gives us control without complexity—exactly what we need.
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